Bought a bbq online through Chadwick’s. Chadwick’s has always had a great reputation on product quality and service. Very reasonable price to deliver and to assemble too. Had it in place in less than... Ver mais
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Weber SP-S-335 purchased recently. The folks at Chadwick's did a fantastic job with the purchasing process. The BBQ came into the store in a timely fashion, I drove down and picked it up. The folks at... Ver mais
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After a misunderstanding on my part, the guys at Chandwick's & Hick's did me a solid deal, and I am grateful. Thank you again for the wonderful service. Next time I need anything to do with grilling,... Ver mais
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Melissa is absolutely fabulous. She has product knowledge and is able to explain everything about the product you are asking about. She also made sure everything for our order was done in a timely man... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Chadwicks & Hacks - the one stop shop for all your indoor/outdoor needs! With over 60 years experience we are THE go-to BBQ & Fireplace Store. Whether it's a new grill, fireplace, accessory, or even parts, Chadwicks & Hacks has you covered. We even have a certified team of professionals that can service gas lines, fireplaces, BBQs, small/large appliances, and much more! At Chadwicks & Hacks, quality is important; that is why we have the lowest prices and best selection of your favorite brands, such as Majestic, Napoleon, Regency, Valor, Dimplex, and more.
Informações de contacto
682 Fennell Avenue East, L8V 1V4, Hamilton, Canadá
- 1-800-310-9831
- sales@chadwicksandhacks.com
- chadwicksandhacks.com
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
After a misunderstanding on my part
After a misunderstanding on my part, the guys at Chandwick's & Hick's did me a solid deal, and I am grateful. Thank you again for the wonderful service.
Next time I need anything to do with grilling, BBQing I know exactly where to go!
7 de maio de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Morgan! We’re glad Gary was able to help get everything sorted out and make sure you ended up with the Crown Verity parts you needed. We really appreciate your kind words and recommendation. Happy grilling! 🔥
Great self-service website and smooth…
Great self-service website and smooth transaction. Excellent availability of products needed and fast delivery.
5 de maio de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, HR! We appreciate your kind words and 5-star review. We're so pleased that you found the website easy to use with quick shipping! Happy grilling 🔥🔥🔥
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, GQ! We're glad to hear that you received your replacement Broil King parts quickly, and the team provided great service along the way. Happy grilling! 🔥
The service was great it was a pleasure…
The service was great it was a pleasure working with the entire team . Will highly recommend to others. Made the purchase so easy . And gave us guidance and advise about our purchase which we needed.
22 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Bernie & Debbie. We're pleased to hear that Gary and the team provided great service and guidance to make your furnace purchase so easy. We appreciate your kind words and recommendation!
Product was exactly what I was looking…
Product was exactly what I was looking for and showed up in perfect condition.
28 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Katrina! We'd so glad we had the Napoleon fire table you wanted and that delivery went smoothly. Wishing you lots of enjoyment around the fire for years to come! 🔥
5 Star Customer Service
The customer service was excellent all the way through the process of purchasing my new Napoleon BBQ!
It started with chats with Chad and then the additional conversations with Laura.
The delivery was excellent and the guys were great
17 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Paul! We’re so glad you had a great experience purchasing your new Napoleon BBQ. It’s wonderful to hear Chad and Laura were able to help throughout the process, and that the delivery team took great care of you as well. We truly appreciate the 5 stars—happy grilling! 🔥
Resposta da Chadwick's & Hack's Fireplace & BBQ
Hi Kyle - you have been removed from the mailing list as requested. We always provide the option to unsubscribe at the bottom of each email as well.
Correct part was available quickly at a…
Correct part was available quickly at a reasonable price. Pickup up of part was hassle free. Would definitely use Chadwick and Hack for my BBQ parts needs.
14 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Victor! We’re glad we could help you get the right part for your Napoleon BBQ quickly and make the pickup process easy. We really appreciate your support and look forward to helping with any future BBQ parts needs. Happy grilling! 🔥
worked great
17 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Michael! We're so glad to hear that new switch for your Oster works well.
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Rob! We're so pleased that our team provided quick and friendly service with your online BBQ order. We know you'll have many years of great BBQ sessions ahead. Happy grilling! 🔥🔥🔥
Got what I wanted on time.
18 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Robert! We're happy to hear that you received your Napoleon parts in good time. Happy grilling! 🔥
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Chris! We’re happy to hear everything went smoothly with your Napoleon griddle order and delivery. We appreciate your kind words about our communication and service. Happy cooking! 🔥
Delivery came a few days earlier than…
Delivery came a few days earlier than promised.
9 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Mark! We're so glad that your order arrived even earlier than expected, so you can enjoy every minute of BBQ season. Happy grilling! 🔥🔥🔥
Quick delivery and quality product !
14 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you for the 5-star review! We're so pleased that our team shipped your order quickly, so you could get a jump on BBQ season. Happy grilling! 🔥
Responsive service department and…
Responsive service department and awesome technician - knowledgeable and friendly - a pleasure to deal with.
Highly recommend this company!
And - love the new (Canadian!) BBQ!
9 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Nicola! We’re happy you had a great experience with our team and that Charles took good care of the setup at your home. It’s great to hear you’re loving your new Napoleon BBQ. We truly appreciate your kind words and recommendation. Happy grilling! 🔥
Good comms, delivery and product
9 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Steve! We’re glad everything came together smoothly with your Napoleon built-in BBQ. We appreciate the 5 stars and hope you enjoy your new setup. Happy grilling! 🔥
Great experience overall
Great experience overall. Received the correct bbq parts and everything fit great! I would shop here again!
6 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Craig! We’re glad the Broil King BBQ parts were a perfect fit and that everything went smoothly. We appreciate your support and look forward to helping you again whenever you need parts in the future. Happy grilling! 🔥
Great service!
31 de março de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Kim! We're so pleased that Gary and the team have provided great service during your fireplace project. We appreciate you sharing your experience. Thanks again for the 5 stars!
Always have stock on the items I order.
Always have stock on the items I order.
Usually arrive within a few days
Will continue to order from them.
Note: please stop putting packing tape around the lids.
7 de abril de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Marty! We appreciate your continued support and are glad your orders arrive quickly with the items you need in stock. We hear you on the tape — while tape is used to help prevent spills with liquids and spices during shipping, we’ll review this with our team to ensure it’s only applied when necessary. Happy grilling! 🔥🔥🔥
The part arrived quickly.
31 de março de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Elizabeth! We're glad our team got your replacement part shipped across Canada quickly, so you could get your Lagostina pressure cooker back in business.
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