Delivered quickly and bike looks really nice. Instruction manual is confusing and too difficult for someone with no experience with bikes to build. I attempted it but struggled with the handle and... Ver mais
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Leia as opiniões dos outros
Had the spokes on my Chapelli rust out and start snapping just outside the warranty. Took it to my local bike shop where I was informed the spokes used were of poor quality and were not stainless stee... Ver mais
Watch out for returns!! I changed my mind while the bike was in transit and it costs $189 in shipping. There’s some small text in their free 10 day return policy. Here’s the email from Marc: Thanks... Ver mais
A empresa respondeu
Bought a bike computer from them item not received no reply to emails and website error code
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Chappelli Cycles was founded in Sydney in 2009. Designed right here in Australia but recognised internationally. Chappelli Cycles continues to encompass values of beautiful, affordable bikes for the modern rider. We operate in the E-Commerce space and sell our bikes nationally via our website. Our bicycles have a distinctive classic style and are still the only Australian bicycle company to have won an international design award.
Informações de contacto
Austrália
- hello@chappelli.com
- chappelli.com
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fabulous Bike
I have had my bike for approx. 2 1/2 months now and just love it. The design is beautiful and stylish and with it's 3 gears it is so easy and smooth to ride. With the trim on the bike, it stands out from other bikes on the market. Just love my Chappelli! The staff at Chappelli were extremely helpful in choosing the right design and size bike for my needs.
love the bike
love the bike, I bought from the store and had it delivered the same day by a local courier service
What a splendid place
What a splendid place. Well looked after with the most helpful, informed, witty, classy bunch of cycle chaps.
Thanks gang!
Very helpful team that were quick to …
Very helpful team that were quick to reply to my many questions.
Delivery was very quick.
Chapelli bike
Love my new bike and the customer service was great too!!
The costumer service was good
The costumer service was good, they helped me offering an alternative of what i originally wanted. However, on the website said that a bike was in stock but it wasn't.
Great bikes!
Great bikes, comfortable ride and very pleasing to the eye! The Collingwood staff are amazing too, very helpful and knowledgeable :)
Solid Performer
Loving the new whip! After a few weeks of riding the 3sp disk I couldn't be happier. Staff in the collingwood store are tops. - J
Very happy with my new 3 Speed Disk …
Very happy with my new 3 Speed Disk bicycle!
Not too hard to assemble and customer service was very prompt and helpful with a final adjustment that needed to be made.
Great bike!
Great team and service
Great team and service. The Bikes are fantastic and practical.
Good Onya Boys...!!!
Highly recommend these bikes. The style and finish are unlike any other brand. The service I received was exceptional and the boys knew their product extremely well. Only took 3 working days for Sydney pick up and I'm over the moon with my matte black El Toro 29er.....
You cant be sad while riding a Chappelli.............!!!!
Disappointing that I need to give it 3 …
Disappointing that I need to give it 3 stars, because I do like the bike. However, when I went to pick it up the guy who was there didn't even know how to tighten the brakes (I was told the mechanic had already gone home..but honestly, you don't need to be a mechanic to be able to tighten simple pad brakes). So I left the store with a front brake that wasn't tight enough.
In addition, 5kms into my first ride my handle bars began rotating when I was at full speed - the alan key bolt hadn't been sufficiently torqued. All was fine when I re-tightened it, but disappointing nonetheless.
All in all - you need to take a bit more care when assembling the bikes!
Despite this, I do really enjoy riding the bike and I've received many compliments on how good it looks.
Beautiful bike
Beautiful bike. Customer service was second to none by Pablo himself. Had plenty of time to answer all my questions.
Fantastic customer service and a …
Fantastic customer service and a beautiful product! Many thanks to the team for all your help.
Quality customer service with a …
Quality customer service with a friendly casual approach to selling elegantly designed bikes.
They pride themselves on the riding experience rather than the riding accessories, which suited me just fine.
Top blokes.
Two visits to shop and one bike purchased = happy customer
We visited shop twice and phone called in between once >>> excellent service and excellent bike that is value for money (groovy too!). Visited on Saturday to pick up bike - not enough staff that day at least. Shop full of people and the sales person trying to keep everyone happy; he was under the gun but still smiling.
G
love my trusty steed
Chappelli 29er
Just purchased a 29er from Chappelli Cycles.
What an Excellent bike, flawless service and delivery!
Awesome bike to ride, thank you Justin for your help.
And thank you Chappelli Cycles.
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