Contacted them to inquire about balcony availability on a specific HAL cruise. Was about to givebup the idea of a 2027 cruise when the representative offered a similsr cruise on a Princess ship. Aft... Ver mais
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Leia as opiniões dos outros
Sometime I get a representative that gives me the wrong information and also your new program is very hard to people for people to understand it and the $25 fee is really not a great thing. I use othe... Ver mais
I booked our Alaskan cruise 8 months in advance, did all the planning, bought $100 binoculars to see whales, bought travel insurance for everything and was advised by cheap cruises to book our own a... Ver mais
My Agent was so knowledgeable, kind and enthusiastic. A winning combination Plus she went out her way to get me an amazing cruise at a rate that was better than anything I could ever imagine fin... Ver mais
Informações sobre a empresa
Escrito pela empresa
Cheap Cruises provides the lowest cruise prices and more perks than booking directly with cruise lines. Get away on a cruise vacation for way less!
Informações de contacto
100 Quannapowitt Pkwy., Suite 100, 01880, Wakefiled, Estados Unidos da América
- 800-972-7447
- customerexperience@cheapcruises.com
- cheapcruises.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Affordable Cruise!
It was easy to make a reservation for this Caribbean cruise and it was affordable.

Resposta da CheapCruises.com
Great customer service
Great customer service, and patience..

Resposta da CheapCruises.com
I was looking for a short getaway and I…
I was looking for a short getaway and I found it on cheap cruises. Glad I found a getaway for the weekend at a good price

Resposta da CheapCruises.com
I booked a cruise through Cheap Cruises
I booked a cruise through Cheap Cruises recently and it came with a $25 on board credit. Unfortunately the reality is that the $25 credit is equivalent to .01 cent for me. The reason is because Cheap Cruises charged my credit card a &24.99 booking fee. I’m sure they somehow slipped that fee note in on the never ending terms and agreement that they read to you over the phone for what seems to be 10 minutes long.
I will never book over the phone again. If I had known about the $24.99 fee I would have booked on line. I called Cheap Cruises and they said sorry can’t help with fee it’s added to all bookings. Bottom line Cheap Cruises didn’t save me any money in the end. I just want others to beware of their trickery.
Shame on you Cheap Cruises!

Resposta da CheapCruises.com
Was a very simple booking experience awesome
Was a very simple booking experience

Resposta da CheapCruises.com
We love our travel agent Krista
We love our travel agent Krista! We get all We have to with one call and we've never been unsatisfied with choices she recommends so helpful in the all the 12 years we are so looking forward to our trip in March

Resposta da CheapCruises.com
A1 job by Cheap Cruises and Krista LaRue
We book all of our cruises with Krista LaRue ext 77596. She takes the time to listen to the customers and tailor the cruise around their needs. Cheap Cruises offers the best pricing and the best support.

Resposta da CheapCruises.com
The best deals and amenities
Great deals best prices and easy booking process.
I already booked 2 cruises within few months and nobody can’t beat cheap cruises deals .

Resposta da CheapCruises.com
They are a great company to work with
They are a great company to work with. I’m on my second cruise with them.

Resposta da CheapCruises.com
Kat Jordan was fantastic.
Your agent, Kat Jordan, was courteous, knowledgeable and professional. We felt like she worked hard to get us the best deal. We have booked with her the last three years and will use only her in the future.

Resposta da CheapCruises.com
They lure you in low price and stick it to you if you have to cancel.
They lure you in low price cruises and stick it to you if you have to cancel. Be sure to read the fine print. I paid a $314 deposit for a cruise in April of 24. Now, because I have to cancel due to a business trip, they want to charge me an additional $100 cancellation fee. The total cruise package is just north of $1000 for a 4 night cruise. In order to cancel they want 40% of the cruise package with a 4 month cancellation notice. The cruise was booked in late November.

Resposta da CheapCruises.com
Easy to use
Easy to use, this website has the best prices.
Calling in to book the cruise is a real pleasure. the agents are very helpful, knowledgeable, and patient.

Resposta da CheapCruises.com
Excellent service
Christine was so helpful and knowledgeable. Very personable made the entire experience wonderful. Can't wait to begin our cruise.

Resposta da CheapCruises.com
Cruise ‘24
Very helpful, had a couple of cruise credit for husband n myself to plan a trip, RC couldn’t find one so travel agent, Kameron, went all out to fight for us n found the problem, RC reinstated the credit so now we are planning on sailing in February, can’t wait! Definitely use this company, with workers like her it will be smooth sailing!!!

Resposta da CheapCruises.com
Good price, but misleading specials and offers.
TLDR: I got a good price on a cruise, but found that cheapcruises.com website offers and specials are misleading. Call if you care about which specials will apply.
I went looking for a Caribbean cruise and cheapcruises.com had some very attractive pricing and black Friday offers. After attempting to determine which of the offers would apply to my potential booking, I went on to actually book my cruise online. The booking was within 60 days and so was non-refundable. The booking options on the "ordering pages" made it VERY difficult to determine which of the various offers on the previous page would or would not apply. In the end, l chose less expensive options and ended up getting NONE of the offers, as I had unknowingly chosen a no-perks fare.
For context, I have cruised dozens of times and I have booked at cheapcruises.com at least three times, prior to this review. This was my least satisfactory experience, but I bear some of the responsibility for the outcome. I SHOULD have called a representative and gotten clarity on what offers were valid for the price point I was considering. Frankly, I got excited and jumped when I should have slowed down and called. I am not unhappy with the price I got, and I'm not unhappy with cheapcruises.com in general. What I AM unhappy with is the lack of clarity on which offers are going to apply to which fares as you move though the ordering process. The offers are more than a little misleading and once you start the actual ordering process, the offer fine print is not available to read.

Resposta da CheapCruises.com
Lack of service, accountability, and benefits
The initial agent we spoke with was friendly, but he booked us the wrong room. By the time we caught his error and called back the next day, he was unreachable and another agent told us the price for the room we had wanted had gone up in price by a couple hundred dollars. They did absolutely nothing to fix it. Later we found a coupon code that our cruise line and most travel agents accept, but cheapcruises.com is refusing to honor it. Their 'benefits' are not as good as some of their competitors, such as not including gratuities, even though their prices are no better than we could have gotten through our cruise line directly. I will be telling everyone asking about booking cruises to absolutely avoid cheapcruises.com.

Resposta da CheapCruises.com
I talked with Tavaius and he was a…
I talked with Tavaius and he was a great help! Kept his extension number and my sister in laws used him to book also. Thank you Tavaius!

Resposta da CheapCruises.com
Cheap Cruises has great deals and the…
Cheap Cruises has great deals and the best customer service. Their website is user friendly, and if you prefer to speak to a representative, they are knowledgeable concerning every portion of a cruise. I have booked all of my cruises with Cheap Cruises, and I highly recommend them.

Resposta da CheapCruises.com
Tara was great- friendly,patient and efficient
Tara was great

Resposta da CheapCruises.com
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