Oh my- what a great experience- Our chick door failed to work and our customer service was wonderful. She stepped in and verified the problem- gave us choices and a 20% discount on our needed part- T... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Oh my- what a great experience- Our chick door failed to work and our customer service was wonderful. She stepped in and verified the problem- gave us choices and a 20% discount on our needed part- T... Ver mais
A empresa respondeu
The automated door opener works perfect! At a certain moment, the internal clock stopped working (door would still open and close at the correct time due to the light sensor) and chickenguard was real... Ver mais
A empresa respondeu
The motor of our chickenguard All-in-one gave out. After contacting Chickenguard we received a fast response and solution from Maribel. They send us a new motor and a link with the instructions. After... Ver mais
A empresa respondeu
I would like to say what a great company Chickenguard are to deal with. I had purchased an automatic chicken coop door and it stopped working just inside the guarantee period. After trying to help m... Ver mais
A empresa respondeu
We’re smart when it comes to chicken safety. It all began with a flock of hens, and ten years later we’re the global innovators in smart and reliable coop safety technology.
Unit 2 Station Yard, CB21 5ET, Cambridge, Reino Unido
Respondeu a 87% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
What a fantastic company and support team when so many others out there couldn't care less. The ChickenGuard door raiser and close kit is a great benefit for anyone thinking of keeping a few chickens. There are a number to choose from to fit your needs. All automated, so no longer heading out in a dressing gown to let out the chickens in early morning in summer and no need to go out in the cold of a winter evening to close the door when the hens are in. The Sensor setting allows the door to close depending on the amount of daylight it measures. If you have dozy hens, like me, who tend to want to remain outside after dusk you can lengthen the time the door remains open up to an hour after the sensor would close it.

Resposta da ChickenGuard
Excellent product!
Makes looking after my pet chickens much easier. Setting the opening and closing time helps me keep them safe. Easy to set up and needed to change the battery only once in 5 years I’ve been using it. Highly recommend!

Resposta da ChickenGuard
5*! would give 6 if I could. Love their products and customer service is second to none. I ordered a solar upgrade for my door opener which upon arrival did not work, so contacted them and they sent a whole new unit. Very impressed!

Resposta da ChickenGuard
I have owned a Chicken guard system for years. I have my unit powered by a dedicated DC power supply as opposed to using batteries. The unit has worked flawlessly for years, and is a must have for folks that have chickens since the door to the coop is opened and closed automatically. Technical support has been fantastic and questions are answered promptly by knowledgeable staff.
Tony Ijzerman

Resposta da ChickenGuard
I’m very happy with the product I bought!!!😌

Resposta da ChickenGuard
I purchased a chicken guard door opener in oct. 2024. I had one for 5 years before and it worked great the entire time. It just wore out. This new one just never worked right, but I kept putting new battery’s in and Messing with it. In Aug. 2025 it just broke. It would not work at all. After some e-mails back-and-forth and a bunch of pictures. They sent me a new motor for my door. It was here very quickly and has been working great.

Resposta da ChickenGuard
Unable to find the parts I needed, the lady on the phone was extremely helpful and located them for me . Ordered and they actually arrived ahead of time.

Resposta da ChickenGuard
I purchased an item over a year ago and after having g issues I contacted their customer support who helped me get the item working again. Thank you so much

Resposta da ChickenGuard
I spoke to Chicken guard with a few queries that I had before the committed to buying. Extremely helpful knowing the product well and together we found the right product. Super easy to install and works very well. The whole family went out to watch it close on the first night of having it! Better than the television. Great product and very simple to use.

Resposta da ChickenGuard
SAV au top ! Grâce à eux j'ai réparé ma porte qui avait un soucis de moteur. Réponse très rapide et ils m'ont solutionné le problème. Je recommande vraiment cette entreprise.

Resposta da ChickenGuard
Ik had een vervangonderdeel nodig, en door de goede opvolging juiste onderdeel (motor) kunnen bestellen en laten leveren toen ik terug uit verlof was. Vervangen onderdeel heel simpel door de modulaire werking van het syteem. Dus 100% tevreden over het product en de hulp van de chickengard mensen!

Resposta da ChickenGuard
Super efficace !!!
Problème de calibrage porte qui fonctionnait quand se fermant elle ne remontait pas expliquer mon problème on m a répondu par retour avec explication efficace car ma trappe se ferme et s ouvre nickel
Vraiment merci pour votre professionnalisme !!!

Resposta da ChickenGuard
Works really well especially with a bigger door for a turkey.

Resposta da ChickenGuard
I bought a new coop and opted to have a ChickenGuard Pro pre-installed. Once the coop was erected, I had a problems with the door sticking and calibration. The retailer referred me to ChickenGuard customer support. Tracey was fantastic - patient, good-humoured and very clear with her guidance. Between us, we resolved the issues. It now works brilliantly and I was very impressed that she checked in a week later to ensure all was well.

Resposta da ChickenGuard
Tracy at Chicken Guard was very professional and patient and went the extra mile to help me. I have only praise for this company and have had their products for several years now

Resposta da ChickenGuard
I own 2 chickenguard doors and they have been great. When one started to have an issue their support was prompt and they honor their warranty as you would expect.

Resposta da ChickenGuard
I emailed in, looking for help as our string has broken on our chicken guard door (which I highly recommend) Tracy was very quick at getting back to me and very helpful.
Highly recommend the product!

Resposta da ChickenGuard
I love Chicken Guard! Both the product and the company.
I have the All in One model. I was impressed with the ease of setup and installation (my hole cutting was less impressive :D). The dependability of the door definitely reduced my stress over going to work (night job) and sleeping in.
I had a problem with the solar panel and the customer service team was quickly responsive and helpful.

Resposta da ChickenGuard
They were very helping in resolving a faulty component with my unit. Great customer care and assistance with my issue. It’s a reliable and essential machine for one’s chicken with predators lurking so it’s helpful when they find a solution quickly for you, which they did for me. Many thanks

Resposta da ChickenGuard
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.