chocobel.com Opiniões 

48
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I really liked ur kunafa chocolate by chocobles i m really obsessed with this chocolate. And l really wanted that every one should try this they also gonna love that chocolate. This my honest review... Ver mais

Classificada 3 em 5 estrelas

We are small sweet shop in Buckinghamshire and in business contact since 2016.we have long satisfying period but in last 2 years I feel stock variety didn't increase and we still using stock catalogue... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just want to say a big thank you for a fantastic service, its been brilliant from start to finish, i was having trouble initially ordering, but was helped on the phone by brilliant staff, who guid... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Delivery was amazingly quick - ordered in the afternoon, delivery arrived next morning! I had requested an email alert for an item that was out of stock, and that came through as soon as it had come b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Grossista de confeitaria

Escrito pela empresa

We are proud to say that we are a market leader/distributor in the UK for choice of Sugar Free, Reduced Sugar, Vegan and Free From products, with our comprehensive selection. This range of products is targeted at: - people with food allergies and intolerances - those who wish to avoid certain ingredients - people who want to lose weight - people making lifestyle choices with respect to food - those who wish to avoid certain ingredients - people who want to lose weight As there are several different types of diabetes, we cannot say that all our products are suitable for all diabetics. All consumers need to consult their doctor or dietician if in any doubt at all.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(48)

40 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Missing Items

They dispatch goods in good time
Unfortunately 2 Items were missing and 2 days after notification they have not responded other than their warehouse is closed for stocktaking !!

17 de dezembro de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am sorry to hear that you were missing two items from your delivery and there was a delay in resolving this for you due to stock.

I can see that this has now been resolved for you and if we can be of any further help please let me know.

Kind regards.
Suzanne.

Classificada 5 em 5 estrelas

A great sweetie company!

This was the only company that had the sweets I wanted. And the delivery and communication was absolutely perfect. A great company to deal with.

15 de dezembro de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am so pleased to hear that you were able to find the sweets that you were looking for and received good communication throughout.

We hope you visit our site again soon.

Kind regards.
Suzanne.

Classificada 5 em 5 estrelas

Fabulous service

From start to finish the whole process of buying and delivery was totally painless.
Great products and service. Congratulations to you.

24 de novembro de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am so pleased to hear your order arrived with you quickly and we hope you enjoy them!

Thank you.

Suzanne,

Classificada 5 em 5 estrelas

Great Product, Fair Price…

Bought some De Bron sugar-free liquorice, great taste, quick delivery and the best price I could find.

29 de novembro de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am so pleased to hear you enjoyed the De Bron liquorice you purchased from us! We hope to see you again soon.

Thank you.

Suzanne.

Classificada 5 em 5 estrelas

Absolutely brilliant

Absolutely brilliant
Delivery was well with in the time frame
Communication was spot on

18 de novembro de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am so pleased to hear that your order arrived on time and you were kept up to date on the process.

We hope you visit us again soon.

Thank you.
Suzanne.

Classificada 5 em 5 estrelas

Fantastic!

Just want to say a big thank you for a fantastic service, its been brilliant from start to finish, i was having trouble initially ordering, but was helped on the phone by brilliant staff, who guided me step by step and kept me up to date with tracking delivery. Sweets are delicious, cant get them anywhere in UK.

One happy customer Well done!

29 de outubro de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you so much for taking the time to leave us a review.

I am pleased to hear that our customer service team were able to help you with your order, and kept you up to date with the process.

If you need any help in the future please reach out and we are happy to help.

Kind Regards.
Suzanne.

Classificada 5 em 5 estrelas

good selection of sugar free sweets

Very pleased to see a good selection of sugar free sweets, ive been long looking for it. Product quality and price-good. I have an year already since ordering my sugar free coffee candies.

29 de outubro de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear you are happy with the range of sugar free sweets available on our site.

We hope you visit our site again soon.

Kind Regards.
Suzanne.

Classificada 5 em 5 estrelas

Prompt delivery and well packaged

Prompt delivery and well packaged. good communication from point of purchase through to delivery.

21 de outubro de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us feedback.

I am pleased to hear that your items arrived quickly, and you were kept up to date throughout the process.

Hope you visit our site again soon.

Thank you.

Suzanne.

Classificada 5 em 5 estrelas

Great service

I wanted some hard-to-get salt liquorice, and you had it in stocking! Not only that, but the price was excellent, and I got a good quantity too. Ill defibrillator from them again

1 de outubro de 2025
Opinião espontânea
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Resposta da chocobel.com

Good morning,

Thank you for your review.

I am so pleased to hear that you were able to find the salty liquorice that you were looking for, and we hope you visit our site again soon.

Kind regards.

Suzanne.

Classificada 5 em 5 estrelas

Always a pleasure to purchase from…

Always a pleasure to purchase from Chocobel. Their customer service is by far number one. They respond to emails quickly and are always available to assist if needed. I purchase their Finnish liquorice and it, to me, is the best, although my sister may argue with that one. A great selection, so do look their site over. A site that was truly a fantastic find. Also, very reasonable prices. You can't possibly go wrong purchasing from Chocobel.

24 de setembro de 2025
Opinião espontânea
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Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us feedback.

I am so pleased to hear that you enjoy the liquorice you have been purchasing from us, and that our customer service team has been quick to respond to all your queries.

Thank you again.

Suzanne.

Classificada 5 em 5 estrelas

Very quick, very efficient, fairly priced

As a regular customer for many years, I've always found Chocobel to be reliable and to provide items that often can't be found elsewhere!

The only issue for me is the occasional discontinuing of products, and it would be helpful if perhaps some of them could be resumed if there's demand.

9 de setembro de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good afternoon Michael,

Thank you for taking the time to leave us a review.

I am pleased to hear you enjoy the products that you have been purchasing from us.

If you can drop me an email to orders@chocobel.co.uk with the subject line Trustpilot and let me know any lines, you would like to see bought back, I can certainly pass this to our purchasing department.

Thank you.

Suzanne.

Classificada 5 em 5 estrelas

Very delicious

Very delicious white chocolate. Will buy again

30 de agosto de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning.

Thank you for taking the time to leave us a review. Customer feedback is always appreciated and valued.

Kind regards.
Suzanne.

Classificada 4 em 5 estrelas

Joanne always cheerful and helpful

Joanne always cheerful and helpful. The order would of been higher but you seem to have either culled or did not have various liquorice in stock that I needed.

11 de agosto de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am sorry to hear that we did not have some of the liquorice you wanted in stock, we do receive regular deliveries so hopefully these will be available on your next order.

Thank you.
Suzanne.

Classificada 5 em 5 estrelas

No plastic filling in the box

. I've found them to be on time.No plastic filling in the parcel which is a good for the environment.cant really fault them

12 de agosto de 2025
Opinião espontânea
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am glad to hear your parcels have arrived in a timely manner.

Thank you.
Suzanne.

Classificada 5 em 5 estrelas

Fast service

4 de agosto de 2025
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear that your order arrived with you quickly.

We hope to see you again soon.

Thank you.

Suzanne.

Classificada 5 em 5 estrelas

Fast and efficient service

Fast and efficient service

30 de julho de 2025
logótipo da chocobel.com

Resposta da chocobel.com

Good morning,

Thank you so much for your review and we hope to see you again soon.

Thank you.
Suzanne.

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