James arrived on time as arranged and was very thorough in testing the system including the battery life of all sensors. He explained everything he was doing and also mentioned the panic alarm. We dis... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We made a mistake setting our alarm and couldn't reset it, risking annoying the neighbours by it going off in the middle of the night. A Chubb engineer came very promptly and solved the problem with o... Ver mais
We had a fault come up on the alarm system , contacted the help desk who took all the details and said an engineer would ring within half an hour . The engineer rang within 5 minutes and rectified the... Ver mais
A empresa respondeu
Initial response was poor in that the appointment of 9am was so delayed, I had to ask what was happening. We were then 1 hour late - no calls or explanation. My phone call enabled another engineer... Ver mais
Informações sobre a empresa
- Instalação de sistemas de segurança
- Fornecedor de alarmes de incêndio
- Loja de Equipamento contra incêndios
- Loja de equipamento de segurança
- Serviço de Segurança
Escrito pela empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informações de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very friendly staff
18 de junho de 2026
Resposta da Chubb Fire & Security UK
Dear Valued customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
I had 24 hours without electricity and…
I had 24 hours without electricity and that is why the alarm battery had run out. The engineer came at the time the correct time and m showed that at least one company dies what they say they will. Thankyou.
1 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Anne,
We appreciate your kind words! It's great to hear that our engineer was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Prompt and efficient service
Prompt and efficient service. Excellent staff
30 de junho de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear Mike,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Our Chubb engineer Alfie is always…
Our Chubb engineer Alfie is always helpful, friendly & professional in providing a great service.
2 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Paul,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Charles,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Julie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quality service …
Engineer called to let me know what time he would be arriving.
Showed ID.
Pleasant and efficient.
2 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Gillian,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Lovely member of staff
2 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Michelle,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Annual Service completed
Reminder received, scheduling team were quick to answer, book a suitable time. Engineer arrived promptly, was respectful and thoroughly tested the system before getting sign-off. Work was completed quickly.
1 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service on site
Great service on site. Disappointed to be charged extra for routine materials like batteries, given the scale of charges currently.
25 de junho de 2026
Resposta da Chubb Fire & Security UK
Dear Simon,
Thank you for your honest feedback. We are glad to hear that you are satisfied with the service. Your feedback is valuable to us, and If you have any further comments or need assistance, please feel free to contact us.
Sincerely,
The Chubb Fire and Security Team
Always very helpful & willing to help.
Always very helpful & willing to help.
Answered any queries relating my call .
25 de junho de 2026
Resposta da Chubb Fire & Security UK
Dear Conrad,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your queries quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Fire Excellent Service
Chubb Fire came on site to service all of our extinguishers and provided a superb service and advice on additional equipment we needed to be compliant, this was done on the day, with no waiting.
Furter to that helped by arranging training on and Evacuation Chair we have on site
2 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Barry,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Jamie,
We are delighted to hear your positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
problem free
2 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear John,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
The usual excellent service from a very…
The usual excellent service from a very helpful engineer,
2 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Jackie,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer arrived on time
The engineer arrived on time, was very efficient and explained what he was doing. we even had time to talk about world cup football!!
2 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Mr Phillips,
We appreciate your kind words ! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Eunice,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Intruder Alarm
Changedover to Chubb, its early days for a review yet, work can't rate it as i wasn't on site.
2 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Mr Khan,
Thank you for your response! Your feedback is valuable to us, and If you have any further comments or would like to leave a review in the future, please feel free to contact us.
Best wishes,
The Chubb Fire and Security Team
Very efficient and friendly service…
Very efficient and friendly service from technician.
2 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Clare,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Easy to arrange visit which then…
Easy to arrange visit which then happened as planned. Engineer called beforehand to check availability and suitability.
Check went off smoothly.
Engineer took off shoes without needing asking.
Engineer pleasant with some friendly chat and system use advise.
2 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Scottie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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