Chubb Fire & Security UK Opiniões 8926

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always on time,service staff always polite and answer any questions I need to ask. Greg has been coming for as many years as I can remember and understands our needs as retired people,explaining anyth... Ver mais

Classificada 5 em 5 estrelas

Very good experience. The gentleman was polite and respectful. He did his work very efficiently. The recommendations and outlines regarding essential upgrades, repairs and cost of each item is extr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Chubb engineer is always professional and courteous. Nothing is too much and he goes above and beyond to fit in around us while he's sorting our extinguishers. It's a shame more companies can't or... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The engineer who came out to service our system was on time, rang in advance of his arrival, and polite and friendly. He wore plastic covers on his shoes whilst in the house, and kept everything neat... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Instalação de sistemas de segurança
  2. Fornecedor de alarmes de incêndio
  3. Loja de Equipamento contra incêndios
  4. Loja de equipamento de segurança
  5. Serviço de Segurança

Escrito pela empresa

Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

9 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

No complaints

No complaints

26 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Mrs Doreen Irvine,

Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.

Best wishes,

The Chubb Fire and Security Team

Classificada 4 em 5 estrelas

Great Service

efficient and not disruptive, friendly and knowledgable

19 de maio de 2026
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Resposta da Chubb Fire & Security UK

Dear Valued customer,

We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.

Best wishes,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Excellent service by technician

Excellent service by technician

19 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Billy,

We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.

Best wishes,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Craig is always polite and professional…

Craig is always polite and professional on site. His knowledge is invaluable, and he consistently keeps us informed of any issues while proactively solving problems. Thank you

26 de maio de 2026
Opinião espontânea
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Timothy,

Thank you for your wonderful review for Craig! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.

Best regards,

The Chubb Fire and Security Team

Classificada 1 em 5 estrelas

Indifference

We had to chase CHubb for three months following acceptance of your quote, to actually get a date for installation. When a date was proposed, it would have entailed a further three month wait. We had to complain before the installation date was brought forward. When it was installed, the engineer found he was short of three smoke detectors and will still have to come back again to fit these. As testing a fire alarm on a weekly basis is a legal requirement, we found Chubb's indifference to acting promptly very unimpressive. We hope that the on-going care of the system is better going forward.

21 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Sandra,

We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.

We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com

Thank you for bringing this to our attention.

Best regards,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Immediate response

Issue with the alarm overnight on Friday as a result of a storm . Phoned on bank holiday Saturday- immediate response . Engineer attended that afternoon. Exceptional service .

23 de maio de 2026
Opinião espontânea
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Stephen, 

We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.

Thank you for choosing Chubb Fire and Security!

Sincerely,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

every step of the way chubb where great…

every step of the way chubb where great as usaul

15 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Valued customer,

We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.

Best wishes,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Came out quickly and fixed the issue

Came out quickly and fixed the issue

17 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Nicola,

We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.

Thank you for choosing Chubb Fire and Security!

Sincerely,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

friendly and experienced engineer

friendly and experienced engineer

23 de maio de 2026
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Resposta da Chubb Fire & Security UK

Dear Chris,

We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.

Best wishes,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Excellent service from Chubb

Excellent service from Chubb, we have the best engineer at our site. Always polite and responsive and happy to discuss and explain everything. Chubb are not always the cheapest by the service in my area if great

16 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Valued customer,

Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.

Best regards,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Engineer came very quickly to sort my…

Engineer came very quickly to sort my control panel which had been disrupted by power cut

16 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Ann Gibson,

We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.

Thank you for choosing Chubb Fire and Security!

Sincerely,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Excellent Engineers

Engineers Jamie and Ian very professional, knowledgeable and effective, thank you.

22 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Valued Customer,


Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.

Should you need further assistance, please don’t hesitate to reach out.

Best regards,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Ian has been visiting us for many…

Ian has been visiting us for many years, as always a friendly and knowledgeable service.

22 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Charles,


Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.

Should you need further assistance, please don’t hesitate to reach out.

Best regards,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Very efficient service

23 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear John,


We appreciate your kind words! It's great to hear that our team were able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.

Thank you for choosing Chubb Fire and Security!

Sincerely,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Great service staff on time and very…

Great service staff on time and very pleasant to speak to.

20 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Richard

We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.

Best wishes,

The Chubb Fire and Security Team

Classificada 4 em 5 estrelas

Polite and efficient

Polite and efficient

19 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Allan,

We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.

Best wishes,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Good service

Good service

16 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Patsy,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.

Best wishes,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

The engineer was efficient and did the…

The engineer was efficient and did the inspection satisfactorily.

16 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Tara,


Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.

Should you need further assistance, please don’t hesitate to reach out.

Best regards,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Arrived early as requested and…

Arrived early as requested and completed the service without any hassle

13 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Sue,


Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.

Should you need further assistance, please don’t hesitate to reach out.

Best regards,

The Chubb Fire and Security Team

Classificada 5 em 5 estrelas

Professional helpful staff

Professional helpful staff, very efficient.

21 de maio de 2026
logótipo da Chubb Fire & Security UK

Resposta da Chubb Fire & Security UK

Dear Nicola,

We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.

Best wishes,

The Chubb Fire and Security Team

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