Chubbycable Opiniões 

518
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Classificada 5 em 5 estrelas

10/10 product, exactly as advertised. Installation was super simple and the screen protector doesn't look flimsy at all. It's got good viewing angles, but offers privacy, and feels sturdy. I'll defini... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Finally found what I was looking for. ChubbyGrip Pro - 2-in-1 MAGNETIC Grip Stand. If only I had tried you guys before ruining my awesome RAMORA phone case with other garbage after being told I could... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This company has a customer service department second to none. Respond quickly, have great attitude and simple. Highly recommend this company for any of it products.

A empresa respondeu

Classificada 1 em 5 estrelas

My fault complete research prior to purchasing these widely acclaimed cables. I hadn’t realized that they shipped directly from China. I ordered them May 25 and it is June 8 and there are somewhere in... Ver mais

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Informações sobre a empresa

  1. Empresa de TV cabo

Escrito pela empresa

Delight your tech-savvy life. Your premier destination for all things related to data cables and 3C accessories. We specialize in providing cutting-edge solutions in the realm of connectivity, with a strong emphasis on innovation and quality. What sets us apart is our dedicated in-house R&D team, tirelessly working to push the boundaries of data cable technology.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

518 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(518)

328 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service. Prompt responses, clear communications, honest and fair. Highly recommend Chubbycabl.

27 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi JR, Thank you so much! We will continue to improve our products and services.

Classificada 3 em 5 estrelas

No response

I reached out to the company for an update on tracking - the local tracking number has not been updated in 2 days and the order is shown to be 30minutes from my address. I would simply like an update and that seems to be a difficult request.

If I get a response today and the order arrives as it should, I will change my review star rate.

28 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi Angela, Thank you for reaching out, and we really appreciate your patience.

We checked your shipment and can confirm that it was delivered and signed for after 9 days in transit, which is within the normal delivery timeframe.

For the final-mile delivery stage, even if the package appears very close to your address, there can still be short delays due to local transfer handling, weather conditions, or courier route scheduling. The local carrier may also need to arrange their own delivery route before it is officially delivered.

Thanks again for your understanding— we truly appreciate it!

Classificada 5 em 5 estrelas

I had an issue with both screen…

I had an issue with both screen protectors I purchased but Chubbycable took care of the issue with no issues at all. Great customer service!!!!!

25 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi Stephen, Thank you so much. We will continue to improve our products and services.

Classificada 5 em 5 estrelas

I received a case within a week I…

I received a case within a week I dropped my phone and it split on the corner the supplier agreed to send a replacement out immediately

27 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi Shay, Thank you so much. We will continue to improve our products and services.

Classificada 5 em 5 estrelas

My experience is very great with this…

My experience is very great with this company especially with their products and their loyalty behind them

21 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi Cv, Thank you so much. We will continue to improve our products and services.

Classificada 1 em 5 estrelas

ChubbyCable.com charged me for my…

ChubbyCable.com charged me for my cables but have not shipped them after a week’s time has passed. Tracking info on 17track.net still says “shipping info received” 8 days after my credit card was charged - this means that the cables are not even on the way. I will never order from them again.

17 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hello, and thank you for your patience. After checking your order, we would like to inform you that your package is currently waiting for a flight and is expected to be delivered within approximately one week.

We also noticed that your order includes one of our newest data cable models. Due to its recent release, this item required an additional 4 days beyond the original preparation estimate, which has caused a slight delay in the shipment. However, please rest assured that your order is still within the normal delivery timeframe.

If you would like to inquire about possible shipping compensation, you are welcome to contact our after-sales customer service team for further assistance.

Classificada 5 em 5 estrelas

Great Customer Service!

There was a difficulty with delivery of my order. Customer service was diligent and very responsive. The problem was finally resolved and the order was delivered. I appreciate the concern and diligence. Great Service!

22 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi Joe, Thank you so much. We will continue to improve our products and services

Classificada 5 em 5 estrelas

ChubbyArmor 2.0 - Kickstand Ring

I made an order with Chubbycable for a ChubbyArmor 2.0 - Military-Grade Shockproof Magnetic
Case with Camera Slide & 360° Kickstand Ring and thought I had a problem with delivery but the customer service at Chubbycable got back to me within 24 hrs and we resolved the issue and I received my case as expected!! Thanks ChubbyCable

23 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi David, Thank you so much. We will continue to improve our products and services

Classificada 5 em 5 estrelas

Great products and excellent customer…

Great products and excellent customer service when I needed assistance.
Highly recommend

20 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi DC, Thank you so much. We will continue to improve our products and services

Classificada 1 em 5 estrelas

please remove my credit card

I will be more than glad to change this rating from a 1 to a 5 star. All I need is my credit card taking off your system. Thank yoy

14 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi there, If you want to delete your personal information, please contact us normally.
There is no need to take such unreasonable ways.
We will do our best to delete all your information traces as required.

Classificada 5 em 5 estrelas

It’s started off a little ruff but they…

It’s started off a little ruff but they have righted the wrong and all is good now, I do like the product as well.

13 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi Anthony, Thank you so much. We will continue to improve our products and services!

Classificada 5 em 5 estrelas

Good product, slow shipping

I got the coiled car charger. It wasn’t cheap and it took 3 weeks to arrive but I love it. I have looked everywhere for a coiled car charger - that will work with Apple CarPlay and last more than 3 months. It feels heavy duty, quality product.

21 de março de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi Camille, Thank you so much. We will continue to improve our products and services!

Classificada 5 em 5 estrelas

I ordered the wrong color

I ordered the wrong color. I replied to my order invoice email and let them know. They were able to change it to the correct color. Great customer service!

11 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi Patrick, Thank you so much. We will continue to improve our products and services!

Classificada 5 em 5 estrelas

Great Product!

The product line has a lot of variety. I have ordered several cables from Chubby and they all work extremely well. They provide very good customer service as well. The only negative is the long shipping times, sometimes a month or more.

8 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi Luke, Thank you so much. We will continue to improve our products and services!

Classificada 1 em 5 estrelas

Awful to deal with

Awful to deal with. I’m not one to normally complain but this company was such a pain. I was simply trying to return the cases that I purchased and it was weeks of back and forth emails repeatedly requesting return and refund. They proceeded to do this annoying negotiation of return offering $5, $10, $20 and keep the product. And all I wanted was to return, but I did not want. In the end I only took $20 back because I was tired of dealing with it and I’m out 30 bucks. I just wanted to be done with this horrible customer service.

6 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi there, We’re very sorry to hear about your experience and truly appreciate your feedback. We understand that the return and refund process caused frustration, and that was never our intention. Our goal is always to make the process as smooth as possible, and we regret that we fell short in this case.

We take your comments seriously and are reviewing our return procedures to prevent situations like this in the future. Your feedback helps us improve our service.

Thank you for your patience and for bringing this to our attention. We hope to have the opportunity to provide you with a better experience in the future.

Classificada 5 em 5 estrelas

These charging cables do what was…

These charging cables do what was advertised. The colors, of course, make them stand out from the other cords, which is really nice.

30 de março de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi Howard, Thank you so much. We will continue to improve our products and services!

Classificada 1 em 5 estrelas

USPS lost a package for $400 and chubby…

USPS lost a package for $400 and chubby cable ignored all my emails then fought me for MONTHS after i placed a chargeback. Im still dealing with the bank because theyll reply to them but ignore all my messages.

4 de abril de 2026
Opinião espontânea
logótipo da Chubbycable

Resposta da Chubbycable

Hi there, We have reviewed your case regarding the order from September of last year. According to our records, the package was shipped and successfully delivered.

Our customer service has already provided you with the carrier’s delivery proof as well as the complete shipment tracking history.

We understand your frustration. However, you only contacted us in April of this year regarding a package from last September. Our customer service had previously offered a replacement if the package was not received. At this point, requesting a refund rather than a replacement is not consistent with standard procedures, especially since delivery was confirmed by the carrier.

We understand your dissatisfaction, however it is completely unreasonable for you to contact us after more than half a year claiming non-receipt, and we cannot accept that you strongly refuse replacement and only insist on a refund.

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