Chubbycable Opiniões 

I received a phone case for my iPhone 17 Pro Max that was defective (the shiny silver Apple logo was peeling off upon opening), and after reaching out via email I received a very prompt message response from their Customer Service Department stating they were happy to replace the product free of charge and at no cost to me, shipping or otherwise, and they followed through with their promise and maintained friendly and helpful communication and excellent service throughout resolving the issue.
After receiving the replacement case, unfortunately I discovered again a defect in the logo/aesthetic design, and after emailing customer service again regarding the issue with the second case, they not only offered to refund my purchase price entirely and let me keep the cases, but also gave me a discount code for any potential future purchase.

This company is definitely a quality brand that cares about its customers, and regardless of the defects found in the phone case I initially bought, I will definitely give them future business and try out a new product or phone case from them soon!

Special shout out to Laurel on the customer service team; she was super friendly and easy to work with and always timely in her response and quick to find a resolution to the customer’s concerns!

I ordered the wrong item and reached out to customer support. It took them around 15 minutes for them to get back to be letting me know they have adjusted the order. Love the quality of product and now I love their customer service. Will continue to buy from Chubby cable. Great stuff!

I forgot to add my discount code and after reaching to them they refunded the applied discount savings!

The experience was good, but the customer service was great. There is a wide variety of cables from length, color, styles, so many to choose from. I ordered several for a variety of uses. I think with the recent lunar holiday there were some major delays in deliver. The customer service did a great job in making up for it. Not only were they very open about the situation and apologetic, they did what they could to make amends for the delay in delivery. Will I use them again, for sure.

I had a question about my order, and they responded immediately. When I received the product, I was genuinely impressed by the quality. The connectors are super sturdy, and the cable itself is thick and well-built. I use it in my vehicles, and it stays out of the way—I can shift gears without the cable getting tangled around the gear shift. It stretches when needed and retracts back to its original coiled shape. I won’t be going back to regular charging cables. I’m a customer for life.

I had a very positive customer service experience. Although there was initially a delay and an issue with the delivery address, Molly handled everything with professionalism, calmness, and kindness. She quickly provided a solution that fully met my expectations. Despite the delay, I can confidently say that I will recommend Chubbycable to my friends and family.

I really love the case I bought. After a few weeks I had an issue where it got bent taking it out of my pocket because the clasp had come loose. I contacted them and they sent me a new one free of charge. I love how they handled it and their support was friendly. I’m happy to leave them a good review.

I seem to fumble my phone quite often. When I do the Chubby screen cover cracks and I have to replace. The first time this happened Chubby always expeditiously sends replacement. I also use Chuuby cables on all my devices.
Thank you
Walter Moorman

Having had to follow up on an order and also double check a possible second charge you guys were great right on top of it. I really appreciate it. Looking forward to my order when it arrives. Thank you.

I ordered a premium iPhone 17 Pro Max bumper case ($35 AUD), made of metal that just covers the edges of the phone, not the back. I read in the description that even though it is a metal case, it will not interfere with my cellular reception, which was my biggest reason for choosing that particular product, as others I’ve had in the past have strongly caused connectivity between my phone and cell towers. Unfortunately, this case did that exact thing. It drops the connectivity between my phone and the cellular towers so much that the case is unusable. I reached out to ChubbyCable to explain my issue, and only asked for a credit or exchange, not a refund, and I was told that it wasn’t the case, it was my phone, and that they cannot do anything for me unless I provide them with a recording of me putting the case on the phone and showing the drop in reception before and after. Extremely disappointed, as they do have really great-looking products and I would definitely have purchased others, but their customer service and the way I was spoken to as if I were lying has turned me away completely.

Extremely good customer service! Very friendly and accommodating! I love the cable and their very quick reply upon replacing my cable. Will order more in the future!

Amazing product order the item came in a different color..company replaced my item hustle free I recommend this product to anyone

Cleared up any issues I had and great products!!! Very friendly customer service and communication was on point ! Really happy!

Bought 4 phone cases .. nothing at all like they advertise .. Definitely not worth 40 bucks each.. was a little more than that..
It's the cheapest case ever something you would get for temu or something.. I highly recommend you do not get anything from them !!! It comes from China.

There was a mix up in my order that Shirley with customer service was super helpful in resolving. She turned frustration into satisfaction in her communication and getting things resolved as quickly as possible.
Thank you to her and ChubbyCable!

Very dishonest advertising. I bought one of their “magnetic” cases and it was not magnetic. I tried it out on multiple magsafe docks and cables and it didn’t stick. They then turned around and told me I was the one who was wrong. Stay far away from this company. They are extremely dishonest.

I didn't have a problem with the shipping time, it was actually pretty fast. What my problem is the way they advertised their screen savers. Mine didn't last a week and they are already busted. I am not rough my phones, but the ones from Amazon I had been buying were more durable and last way longer. I would not waste your money.

Received a damaged product and called customer service. They are sending me a free replacement product. I will be ordering from Chubbycable for all my accessories. Great service and staff.

At first I thought items in my cart changing color or connection was my error, but these changes do infact take place in the cart. I made 100% sure of my selections and yet still I had a white cable in my cart. I NEVER order white. I don't know if this is do to lack of stock not being accounted gor while selecting but this is the 3rd order with this issue at checkout. Complaint sent after purchase to several purchases and no reply untill after it ships.
Before shipping they were kind enough to swap out the cable for another color and replace a problematic 360 speaker. Thank you CC! 👍

Chubbycable assures you with great strong lasting items. Also, company makes all efforts to keep outstanding communication and satisfaction of all customers. Prompt customer’s services with replacements and answered to questions.