Circle Waste Opiniões 809

Allowed me to book a date that apparently wasn't available, we weren't made aware that was the case, the booking date was just changed. We only found out on day the skip was due, when we phoned to check on timings.

Avoid this company , took 270 pound payment and never showed! Some of the lads needed to get back to London so delayed their journey waiting for a skip never to show … just complete liars .. numerous phone calls , please don’t waste your time !!

Be very carefully with this company got fraudulently charged for a skip I did not order from them, I rang a totally different company and ordered skip and paid only to find out later circle waste intercept the calls , scam scam scam be very wary

Ordered a 4yrd skip .. paid .. money taken from account then no skip ?? I call in .. web error I need to pay another £35 + vat … don’t think so .. order cancelled

Dreadful company
Ordered a skip didn’t turn up . Ordered another from another company, didn’t turn up, turns out these two companies are different branches. Do not use them . They are a broker who give you a day and that means nothing. I was expecting today (mon) as said I phone , turns out.no skips till next monday.
Also one told me what I couldn’t put in it and one said just put everything in it which isn’t factually true .
Very cross.
If I could have given a 0 I would have done. And to top it all keeping my money for 3-5 days and the other said 5-7. Quick enough to take it.
DO NOT AND I REPEAT DO NOT USE THEM

Great service! Kept updated all the way to delivery

Have book a skip with this company and did not come i will be coming to get my money back do not go to this place

I am not impressed with this Company. They do not provide the skips. They are a Broker who contacts a local firm to you and then marks up the price.
Their telephone system is a joke, often cutting you off after waiting some time for an answer. Furthermore, it seems to take an age for them to answer the telephone.
They didn't pass on crucial information to the collection firm about the skip content weight resulting in two visits to collect it, rather than one.
You will probably find it is cheaper to go as local as you can to your location
I would not recommend this Company and learned my lesson

Really bad experience. Sales hotline never answered. I’ve had experienced twice didn’t show up on skip exchange.

I’m angry 1 is the lowest I can give them a. Do not use this company. There’s making a profit and then there’s taking the absolute mick.

Skip was delivered and then. Within 2 mins it was collected 2 mins later.

Long story short paid for skip and permit they omitted to tell me abt the parking bay suspension. They then asked me to pay another £170. I asked if they were not willing to reduce the amount bcoz it was their mistake. They refused so I Asked for a refund. I contacted the council directly abt this parking bay suspension. They told me the cost is in fact £75. Is this company having a laugh? They are brokers who charge you disgraceful prices. DO NOT USE THEM

This is a third company, very bad customer service, you'll need to wait ages to speak to them, they never turned up and charged me for the journey.
**Avoid**

well priced and availability of skips is good.

this time round, glitch in the system meant that online orders not dealt in usual turnaround time, but resolved with Circle

Advertised as the “most friendly waste disposal company” - couldn’t be further from the truth.

I organised and booked a grab lorry, advertised on their site as having availability for the following day. Although they were £150 more expensive than others, I was keen to get the waste removed ASAP. I called to verify the availability, which they did - so I proceeded to pay and book (23/05). It was early afternoon I decided to call Circle for an ETA on 23rd, I was categorically told the driver was on route and to expect him within the hour, I was told this multiple times. Toward the end of the day I called back and spoke to a different sales agent who advised I had been improperly informed and in fact, the waste booking was rescheduled for the following day. The exact same thing happened again. It wasn’t until 4 days after the expected collection date did someone turn up and remove the waste. I am self employed and this meant I had to be available all week, losing valuable earnings.

It was proposed by circle that they would investigate and organise compensation, however despite numerous attempts since this time, no solution has materialised. Mariya Bhana who was the main point of contact was especially unhelpful and rude.

AVOID - this company will cost you time, money and sanity.

Order wasn’t processed properly online. It took 2 days for them to confirm my order to then turn around and say it will be 2-3 days before skip delivery. I cancelled the order and phoned another firm who delivered the next day.

Ordered a skip canceled within 5mins full payment taken . No refund issued 5days later. Rang them after 30mins of on hold was told skip wasn't canceled funny how it never showed tho. Middle man company avoid

John Ellis says not as bad as some reviews make them out to be! Depends on your experience John.

We ordered a skip to arrive on a Monday and it never turned up due to driver going beyond their hours - fair enough. We phoned and were told we would be priority for Tuesday - again it never turned up. Circle had booked it in for Thursday in error. Despite this, we eventually received a skip on the Wednesday delivered by Murr Skip Hire. On the Thursday a man from Pocklington skip hire knocked at the door to deliver another skip. We advised him that there must have been a mistake as we'd received a skip the previous day. We phoned and asked what was going on and Circle apologised - fair enough. Fast forward to today and just a few hours after our skip had been collected, yet another man from this time Phillips Skip hire turns up to deliver another skip!! How difficult can it be to arrange the delivery of one skip on a prearranged date? Clearly when it comes to Circle Waste - very. Absolute embarrassment of a company.

1 star is being generous… similar experience here..
I didn’t realise they were a 3rd party company either.. They farm the skip hire out to a local company. Driver informed me I would have saved £50 going direct..(sadly I wasn’t familiar with the area and local companies)
Customer service abysmal and contradict each other..
Despite promising a morning delivery on booking turned up at 2:30pm only to be told by another staff member we don’t give times out!
Promised a call back surprise surprise still waiting

Avoid if you’ve got any sense

Worst customer service I have ever experienced.I tried to contact them about skip collection numerous times over a 2 week period and if i actually got threw they promised to arrange collection apparently a company came out but my car was slightly blocking my drive and didn’t contact me either on the day or the next day this was never mentioned to me.
I rang 4 times yesterday cut off twice finally got threw spoke to a guy who put me on hold then cut me off
Finally today I actually arranged pick up but had to pay £85 for wasted journey about pick up when driver didn’t bother contacting me
Absolutely ridiculous company

Circle waste are a third party company who deals with skip hire companies. I cannot get circle to answer the phone and neither can our garage doors contractor. Skip hire will not pick up until circle asks.
I am stuck with a skip which is a hazard to my children. Don't touch them 😤

wrote a review yesterday ,ordered a skip for about three weeks ahead ,and things beyond my control i had to cancel , did not realise that the full price was £300 she did not point this out to me ,thought i was ordering one that cosy £250 ,she did not point out that it was £50 for the vat on top ,cancelation cost was £60 . Looked on my statement and thought they had only charged me ten pound , i went back for another look and realised they had charged me £300 so i had been charged £60. I rang them and to be far they said they would refund the £60
,i pointed out that it could not have caused them that much trouble as it was so far ahead . when i printed the paper work i realised how very little could be put in the skip ,there was a long list