Clearly.co.nzOpiniões 

4350
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Super fast delivery, fair price and they sent a little treat of gummy bears to brighten my day. Doesn’t get much better than that

Classificada 1 em 5 estrelas

UPDATE - still no classes nearly 3 months later. Have had 3 different people contact me to "sort things out" each time some progress appears to be being made, and then nothing, messages stop being... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered an urgent contact lenses. Wow it only took a day to deliver, well packed, and they thrown some freebies too. For me it's sticking to what you promise ie express delivery and being thoughtfu... Ver mais

Classificada 5 em 5 estrelas

Great choice of frames and lens coatings etc, it's fun to assemble your own glasses and it doesn't take long for them to arrive. Good range of pricing to choose from depending on how much youre willin... Ver mais

Informações sobre a empresa

  1. Fornecedor de lentes de contacto
  2. Centro de oftalmologia
  3. Grossista de óculos
  4. Loja de óculos de sol

Sobre Clearly.co.nz

Informação fornecida por diversas fontes externas

Shop Glasses
Shop Sunglasses
Shop Contact Lenses

Clearly's Promise

Steam rising off fresh coffee. Waves crashing on the shore. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.

Our Story

Our story begins in the year 2000, when we became one of the first ever retailers to offer eyewear online. We’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of Canada to the east coast of New Zealand get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.

Our Mission

When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.

Our Products

What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer.

Clearly's Company Guarantees

We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Clearly.com.au, you can rely on: 24/7 support via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Free shipping on glasses orders $50+, and free returns. Low Price guarantee, so if we don’t already beat it, we’ll match it.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

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4,4

Todas as opiniões

(4350)

34 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service from Claire!

Claire was great to deal with. I was hoping for a more cost effective variant to the Rayban Club Masters. Claire was very prompt at looking for similar ones and provided me with options that were very relevant.

7 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

They delivered it so fast and safe

They delivered it so fast and safe…I was worried because I really needed my lenses and considering that I ordered in the middle of a holiday, they delivered on Tuesday morning. Amazing! Thank you so much!

29 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The contact lenses arrives very quickly…

The contact lenses areives very quickly and you sent me my favorite candy - HARIBOS! ans what's so funny about it was I was just finishing a pack as I opened the package with contact lenses. So awesome! Thank you! I have also taken a picture if you are keen to see it.

23 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Speedy delivery

Always very quick service and delivery!! Outstanding how fast contacts get delivered. I always rave about and recommend clearly to others! Thanks for the haribos 😉

29 de julho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Good pricing but if things go wrong... god help you

The pricing on my contact lenses were around 50% of the price of local online shops (and even cheaper than the insane prices of the brick and mortar stores). However:

1. None of the claimed "Buy $X amount in contact lenses and get free shipping" specials worked.

2. When I tried to place an initial order, nothing seemingly registered and I didn't get a confirmation email.

3. Thinking that my attempt at an order failed, I proceeded to order again. This time I immediately got a confirmation.

4. Then I saw two emails stating that my order might take longer to arrive. Thought that was strange but thought nothing of it. Neither order appeared in my website account falling those emails.

5. A couple of days later I saw two debits against my account.

I rang up Clearly and looked at the website at the same time. It turned out both orders went through. Was told it was too late to cancel one order but advised not to worry and just to arrange a return of one of the orders.

Both orders arrived earlier than expected (this was good). Tried to arrange a return online but didn't see a reason that matched my scenario. So I rang up and a return label was quickly issued to me.

It's been one week since Clearly received my return. No automated acknowledgement and no reflection of return process being underway in my account. I rang up again and was told that things were underway but a full refund might take up to 20 working days.

The prices are great. But the service is just rubbish. If they stuff up or delay my refund further, it's a one star experience.

15 de julho de 2024
Opinião espontânea

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