I have used Cleer for multiple businesses before we had the business stood up. They understand all of our needs to get our taxes filed before we have a full-time book keeper. 10/10 recommend to anyone... Ver mais
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Leia as opiniões dos outros
We choose Cleer tax services for 4 years now. Everyone at this company is wonderful to collaborate with over yearly taxes. Daenielle this year has helped us to achieve our goals easily and effortlessl... Ver mais
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Cleer has been a trusted partner for my company's tax filings, and I will return to work with them again. They are extremely helpful and provide exceptional value. Over the course of four years wit... Ver mais
A empresa respondeu
Cleer Tax is the rare firm that combines expert guidance with real startup urgency, they made a complex return feel simple, communicated clearly at every step, and filed on time with total confid... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Cleer Tax and Bookkeeping is a U.S.-based accounting firm specializing in tax preparation and bookkeeping for startups, small to medium-sized businesses, and foreign-owned companies. With transparent flat-fee pricing and a tech-enabled process, we help founders stay compliant with IRS requirements while focusing on growing their business.
Informações de contacto
Estados Unidos da América
- hello@cleertax.com
- cleertax.com
4,8
Excelente
87 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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I'll never use Cleer Tax again
I'll never use Cleer Tax again. They're slow and unprofessional.
Here's my case:
1. The guy is selling me to file BE-12 even though I told him I'm not a foreign person according to IRS (I hold a Green Card and own the majority of my company)
2. I first contacted Cleer in early February, and a week later, they responded with a questionnaire link that I filled out during payment. I had to fill it out again. Then again, it took them two other weeks to finally accept my financial statements, and it's been another week and a half, and yet my taxes are not ready yet.
Worst service ever. They should not be partners of Stripe. I will not recommend them to any of my colleague entrepreneurs.
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To respond to CleerTax'es response, here's the clarification: it took an entire week for your staff to provide me access to the Box where I could put my financial statements. Also, you missed the initial questionnaire I completed while purchasing the tax prep package, so I had to fill it out again. Thanks, I'm pretty sure I'll be happier with any other accountant. Have a good day.
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I decided to give an update on this case. It's March 31st, and my tax accountant hasn't contacted me since March 14. I had to file a support ticket, and they replaced that accountant with someone else. Looks like it's time to find a backup plan. Cleer Tax, your service is just below anything that I could imagine.
6 de março de 2023
Opinião espontânea
Resposta da Cleer Tax and Bookkeeping
Hello Andrii - We apologize you felt our service was slow. You purchased your return on 2/14, but did not provide your financial statements until a week later - which is when we begin. This review was left two weeks after that, so if the expectation was not set that the preparation would be done three weeks after we have all your information, that was an error on our part. The six weeks before the April deadline is our busiest time of year. Best wishes with your new accountant.
Straightforward US taxes for a non-US resident
I have been using GBS/cleer.tax for the last three years now, for a US C Corp. I have been very happy with them. They collect the required info in a straightforward way, take note of it, and complete and file the relevant IRS forms in a timely fashion. I also used their tax advisory service one time, which I found very helpful and reasonably priced. I intend to stay a customer for as long as they offer the yearly filing service as a standalone product.
2 de fevereiro de 2023
Resposta da Cleer Tax and Bookkeeping
Thank you, Ben, for being a loyal client for so many years! We are grateful for your business. We do our best to guide founders through the US tax system. Thank you for trusting Cleer with your tax preparation again this year. See you in 2024!
Great
Personally, great experience. So far, everything feels right, often they helped me on tight deadline. Working few years together. I'm happy. :)
8 de fevereiro de 2023
Opinião espontânea
Resposta da Cleer Tax and Bookkeeping
Thank you, Radovan, for trusting us with your accounting and tax filings. We are always happy to work with you and inspired by your company's growth. Always a pleasure.
Bad for startups
Dropped the ball big style and then abandoned as a customer, with fines that ensue. As part of a Tier 1 Accelerator, these guys were awful at every stage. Strongly advise you not to use, ever. So bad. 20 years of tech startup experience we've never had an experience so bad.
30 de janeiro de 2023
Opinião espontânea
Resposta da Cleer Tax and Bookkeeping
We understand that people do not like paying tax. We really do. But IRS filing compliance is what we do, and we are not willing to file a return for a client refusing to file because they said they shouldn't owe tax on a foreign subsidiary when the law is clear. Wasted hundreds of hours of company time. Refunding them the cost of the service for refusing to file correctly was the only path forward here. They can find someone else who will break the law for a "Tier 1 Accelerator". We're not sell outs, we're tax accountants, and the person reviewing the return is an Enrolled Agent with the IRS.
p.s. Client was also abusive to team members even writing, "can't you count?".
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