Climax Furniture Opiniões 

144
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am. Wry happy with the service, they called me next day for delivery and same day for the fitter. Very good professionals and good quality wardrobe. They fitter would adjust to my schedule and was v... Ver mais

Classificada 5 em 5 estrelas

Bought a 3-door sliding mirror wardrobe and couldn't be happier. The installation was quick and the finish is excellent. It has made our bedroom feel much bigger

Classificada 1 em 5 estrelas

This company isn’t even worthy of a 1 star they are scammers! My sister in law ordered a sofa for them to deliver the wrong one, the delivery driver then robbed her of over £300 in cash!! I’ve w... Ver mais

Classificada 5 em 5 estrelas

We ordered our corner sofa and chair and we were asked did we want it the next day but I had other things to get out of my house. I was given another date for delivery and it arrived safely. The furni... Ver mais

Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Fornecedor de móveis embutidos
  4. Loja de mobília para quartos

Escrito pela empresa

Climax Furniture is a UK furniture retailer specialising in sliding door wardrobes, mirrored wardrobes, bedroom furniture, ottoman beds, sofa beds, Turkish furniture & modern home furnishings. We offer nationwide delivery across England, Wales & Scotland with professional installation services on selected products. We aim to offer stylish, practical & affordable furniture solutions that help customers create beautiful living spaces. We focus on quality products, reliable delivery, and excellent customer service, ensuring a seamless shopping experience from order to installation. Whether you're decorating a bedroom, living room, or guest space, Climax Furniture offers a wide range of contemporary furniture designed to suit modern UK homes.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(144)

23 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Scammers! Avoid!

This company isn’t even worthy of a 1 star they are scammers!

My sister in law ordered a sofa for them to deliver the wrong one, the delivery driver then robbed her of over £300 in cash!! I’ve whatsapped them on her behalf as they are ignoring her to be told if she deletes her review he will look into it, if she doesn’t then he won’t even bother! They have no intention at investigating it as they have now blocked me on WhatsApp.

Avoid at all costs!

27 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers do not trust!!

Do not trust this company please stay away people, IHTESHAM ASGHAR has wrote a review on here and he's part of the company i had to send £50 deposit to him before delivery. The product i recieved was cheap quallity not what i orderd at all. Waiting for a refund but ive been blocked off there whatsapp so contacted the police now regarding this issue.

29 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Warning: Do Not Buy from climaxcurniture.com – Scammers!

Warning: Do Not Buy from climaxcurniture.com – Scammers!

I had an absolutely awful experience with this fraudulent company, climaxfurniture.com. Please avoid them at all costs! Here’s what happened:

1. Fake Receipts: They provided a random receipt that had no connection to their business. Completely unprofessional and a clear red flag.

2. Wrong Items Delivered: I received items that were NOT what I ordered. After pointing this out, the situation only got worse.

3. Missing Money: The delivery driver handed me the wrong amount of money back once he loaded the sofas back on to the van—over £300 short. While I was counting the money, they sped off in their van (registration BX14 FYH), leaving me out of pocket.

4. No Transparency: Their online communication is sketchy. They refuse to disclose their location, and they only accept cash on delivery, which is suspicious.

5. Fake Reviews: The positive reviews on their site and on here are clearly fake. Do not trust them—do your own research first.

This company has been reported to the police and Trading Standards. They are operating a scam and preying on unsuspecting customers. Please save yourself the trouble and stay away from climaxfurniture.com!

Don’t let yourself be the next victim of this fraudulent operation.

27 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good morning I’d like to say a massive…

Good morning I’d like to say a massive thank you so much for my beautiful corner sofa and love chair they got delivered yesterday. It’s amazing thank you again and a big thank you for the quick delivery within two days. That was amazing, Lisa wilkins.

27 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I am quite surprised to see all these…

I am quite surprised to see all these positive comments. I believe most are forged comments. I have the most horrible experience with this company. I ordered an all white wardrobe 203cm and installation service. After so many delays in delivery, they ended up delivering the wrong package- white wardrobe with grey door and oak panel strips. I asked if they could change the door and the panel, they said the white wardrobe is out of stock. I then went ahead to choose a 250cm wardrobe which costed more and told them I’d pay the extra cost and they have stopped responding to me. I’m stuck with a white wardrobe and grey door and oak strips.
I will definitely be reporting the case to the police.

13 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent variety of furniture

I got a bed coffee table and lovely dining room table and chairs. The customer service is excellent and price is hard to beat the delivery drivers were friendly and very helpful. I'd advise anyone looking for products for their house to check out their website. Mrs lynne kay x

12 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The company was very thoughtful and…

The company was very thoughtful and helpful when it came to making a decision to what sofa I wanted. The order and delivery time was efficient. Good communication was kept between myself, the company & the courier

1 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I'm really impressed

I'm really impressed, the sofa bed I bought was exactly as described, communication with the seller was easy, I was updated regularly about delivery time. The sofa was delivered exactly on time and withing 2 days of my first contact with the seller. Can't say anything negative as it was a thoroughly easy transaction. Thank you, my sofa is great.

23 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The worst company iv had the Misfortune…

The worst company iv had the Misfortune to deal with in my entire life I don’t know how these operate the way to do Only answer your phone call through WhatsApp when you’re making an order after the order has been delivered They won’t answer the phone and only message you through messenger or WhatsApp Promise you a load of false promises that they’re going to come back and replace the broken items that were delivered broken and they admitted it but don’t show up, They block me on all accounts because they won’t want to give me my money back so I’m in the process of going through small claims court. These people are thieves and liars. Do yourself a favour and go to a shop to make sure If there is any Problems At least there’s somewhere to go back and sort it out. These people don’t even have a proper address.

12 de julho de 2024
Opinião espontânea
logótipo da Climax Furniture

Resposta da Climax Furniture

Dear Jeremy,

Sorry to hear that you're unhappy with your experience, despite receiving the correct item. We understand that our sofa may not have met your expectations, and we apologize if our product didn't align with your preferences.

However, we want to clarify that we followed our standard operating procedures, including confirming with you upon delivery that everything was satisfactory. Our policy clearly states that customers should inspect the item upon delivery and notify us of any issues immediately.

We take pride in our commitment to customer satisfaction and have a clear refund and return policy in place. However, in this case, we cannot make exceptions for returns or replacements after the customer has confirmed acceptance of the item.

We value our customers' feedback and would like to remind them that we are a legitimate business with a physical address and a transparent process. We are not a scam, and our customers' satisfaction is our top priority.

We're disappointed that you're threatening court action, as we believe our policies are fair and reasonable. We're confident in our processes and will vigorously defend ourselves against any unfounded claims.

To our future customers, please be assured that we stand behind our products and services. We encourage you to carefully review our policies and ask questions before making a purchase. We're committed to providing an exceptional customer experience and will continue to work hard to ensure your satisfaction.

Regards,
Climax Furniture

Classificada 5 em 5 estrelas

These wardrobes are excellent quality

These wardrobes are excellent quality. They are an amazing storage solution for our growing family. Thank you for the excellent service and communication.

3 de agosto de 2024
Opinião espontânea
logótipo da Climax Furniture

Resposta da Climax Furniture

Hi Miss NN,

Thank you so much for your kind review!
We're delighted to hear our wardrobes have been a great solution for your family.
We appreciate your praise and are thrilled to have met your expectations.
Thank you for choosing us, and we wish you all the best!

Regards,
Climax Furniture

Classificada 5 em 5 estrelas

Climax Furniture exceeded my…

Climax Furniture exceeded my expectations in every way. Their furniture is beautiful, well-made, and affordable. I'll definitely be shopping here again soon!

1 de agosto de 2024
Opinião espontânea
logótipo da Climax Furniture

Resposta da Climax Furniture

Wow, thank you so much for your glowing review! We're overjoyed to hear that we exceeded your expectations in every way! 🤩 Our team works tirelessly to ensure our furniture is not only beautiful but also well-made and affordable. Your kind words are a testament to our hard work, and we're grateful for customers like you who appreciate our efforts.

To everyone reading this review, we want to assure you that we're committed to providing the same exceptional experience for each and every one of you! Whether you're looking for stylish, quality furniture or just want to explore our collections, we invite you to visit us and see why Climax Furniture is the go-to destination for discerning customers.

Thank you again, Muhammad Zarak khan, for your wonderful review! We can't wait to serve you again soon!

Regards,
Climax Furniture

Classificada 1 em 5 estrelas

WARNING SCAMMERS This company ripped off my 92 year old…

This company ripped off my 92 year old mother for most her savings and insisted she paid them in cash, the items she received are very poor chinese quilty and badly damaged in some areas. i would strongly advise anybody who is thinking of purchasing anything from this company to think again and go els where, when you try to contact them to sort the problems out the phone number doesn't work so everything is done through whattsapp or facebook, when you do message them they give you a load of promises and then block you after a few days. i can see there is a few people having the same issues with them and all the 5 star reviews look fake. we are in the process of getting this sorted with the correct authorities and hopfully getting something back for my poor mother. shame on you Climax Furiture YOU ARE NOTTING BUT THIEVES AND SCAMMERS

21 de julho de 2024
Opinião espontânea
logótipo da Climax Furniture

Resposta da Climax Furniture

Sorry to hear that you and your mother have had a poor experience with a company. However, we strongly believe that this review is misleading and inaccurate. We take great care to ensure that all of our customers have a positive experience with us, and we have no record of your mother making a purchase from our company. We also do not accept cash payments or use WhatsApp or Facebook as the sole means of communication. We value our customers and would never intentionally scam or mislead them. We request that you remove this review as it is not relevant to our company. If you have any concerns, please contact us directly so we can assist you.

Classificada 5 em 5 estrelas

Very good quality and very fast…

Very good quality and very fast delivery service.

27 de julho de 2024
Opinião espontânea
logótipo da Climax Furniture

Resposta da Climax Furniture

Hi Atizaz,
Thank you for your fantastic review! We're delighted to hear that our product and delivery service met your expectations. We appreciate your trust in us for your online purchase and look forward to serving you again soon!

Regards,
Climax Furniture

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