My original cloud 9 iron stopped working after 18mths. I then contacted the warranty team who were able to organize a replacement product for me. Very happy with the warranty service. I have just sta... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Disappointing as the straightener is not effective. My hair is slightly wavy yet my Cloud Nine straightener did not effectively straighten my hair as my GHD did! I had a GHD for over 10yrs and when... Ver mais
I bought my AirShot Pro with bonus Volumisers at a great price. After checking out, I realised I’d forgotten to add the code to receive some free Magical Quick Dry Potion. I contacted Cloud Nine and... Ver mais
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The customer service and ease with my warranty claim was easy and fuss free. Communication was fantastic, I knew exactly where my claim was at during the process and because my straightener model was... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de produtos para cabelo
- também em
- Fornecedor de produtos de beleza
- Loja de dispositivos electrónicos
- Loja de produtos de beleza
- Reparação de electrodomésticos
Sobre CLOUD NINE
Escrito pela empresa
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
Informações de contacto
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy ordering and fast delivery
2 de setembro de 2026
Resposta da CLOUD NINE
Hi Corinne, we're so glad you found our ordering process simple and our delivery prompt. We appreciate your positive feedback! Cloud Nine x
Quick and easy
Delivery was quick and everything was in excellent condition. Great communication throughout the order process.
9 de setembro de 2026
Resposta da CLOUD NINE
Hi Kerry, thank you for your wonderful 5-star review! We're so pleased to hear that your delivery was quick and that everything arrived in excellent condition. We're also delighted that you experienced great communication throughout your order process. Cloud Nine x
I purchased the wide iron straightener…
I purchased the wide iron straightener which came with the hot air brush! I’m very happy with both! The hot airbrush is awesome! I have coarse curly hair!
9 de setembro de 2026
Resposta da CLOUD NINE
We're so happy to hear you're delighted with both the wide iron straightener and the hot air brush! It's wonderful to know they work so well for your coarse, curly hair. We truly appreciate your positive feedback!
Cloud Nine x
I had a hair straightner for over 2…
I had a hair straightner for over 2 years that was switching off when in use. I sent it back with my purchase receipt. Other than that there was no contact they sent me back a new hair straightner. So easy to deal with! Actually the best company i have dealt with when returning an item.
9 de setembro de 2026
Resposta da CLOUD NINE
We are so glad to hear that your experience with our product return process was smooth and satisfactory. We always strive to make things easy for our customers. Thank you for your kind words!
Cloud Nine x
Resposta da CLOUD NINE
We're so pleased to hear that your purchase was easy and that your order arrived quickly! Thank you for taking the time to share your wonderful 5-star feedback.
Cloud Nine x
Cloud Nine was quick to respond to my…
Cloud Nine was quick to respond to my enquiry and were very helpful in answering any questions.
8 de setembro de 2026
Resposta da CLOUD NINE
Thank you Robyn for sharing your 5* review. We're so happy to hear we could assist you quickly and answer all your questions thoroughly.
Cloud Nine x
I love it!
Purchasing and delivery was easy. I love the New Original Iron, way better than my old GHD.
29 de dezembro de 2025
Resposta da CLOUD NINE
Thank you for your wonderful 5-star review! We're so happy to hear that your purchasing and delivery experience was easy and that you love your new Original Iron!
Cloud Nine x
Glides beautifully and has loads of…
Glides beautifully and has loads of heat levels to choose from. Lightweight to use and stores compactly in heatproof case. Quick delivery and beautifully packaged.
8 de setembro de 2026
Resposta da CLOUD NINE
Thank you for your fantastic 5* review Kirsty! We're so happy to hear that you love how beautifully it glides and the range of heat levels. We're also delighted that you found it lightweight and easy to store, and that your delivery was quick and beautifully packaged.
Cloud Nine x
Resposta da CLOUD NINE
Thank you Kelly for sharing your 5* review. We are so happy to hear you had such a positive experience with your purchase!
Cloud Nine x
Purchased the cloud nine hair…
Purchased the cloud nine hair straightener for a friend and got the bonus hairbrush which I gave to her daughter
Both women really pleased
2 de setembro de 2026
Resposta da CLOUD NINE
Thank you Robert for sharing your 5* review. We're so happy to hear that both your friend and her daughter are pleased with their gifts! We appreciate your wonderful feedback.
Cloud Nine x
Love this hairdryer
Love this hairdryer
The volumizers are so clever.
I don't need to use my cloud nine irons after unless I want a different look.
2 de setembro de 2026
Resposta da CLOUD NINE
Thank you for sharing your 5* review. We're so happy to hear how much you love the hairdryer and find the Volumizers clever! It's wonderful that it helps you achieve your desired look.
Cloud Nine x
Resposta da CLOUD NINE
Hi Lucille, thank you so much for sharing your 5* feedback. We are delighted to hear that you are so happy with your purchase! Cloud Nine x
Loved mine so I brought my daughter one
1 de setembro de 2026
Resposta da CLOUD NINE
Hi Tracy, this is great to hear! Thank you for sharing your feedback and we hope your daughter loves her gift. Cloud Nine x
Replaced 20yr old version
Love the straightener but I’m still getting used to the revive mode vibrations.
Arrived quickly.
1 de setembro de 2026
Resposta da CLOUD NINE
Hi Emma, thank you for sharing your feedback. It is wonderful to hear that you love the iron. If you prefer to use your iron without Revive Mode it is possible to turn the function off with just a quick press to the power button. Thank you again for your review! Cloud Nine x
Resposta da CLOUD NINE
Thank you Ellen for sharing your 5* review.
Cloud Nine x
Great deals quality products, on Cloud Nine!
Great deals quality products, fast delivery, love my .Midnight Blue slim straightener set also my free Hot air brush and Magic potion are a welcome bonus! My slim straightener with variable settings is perfect for my fine, short hair, creating my glossy hairstyle!
31 de agosto de 2026
Resposta da CLOUD NINE
Hi Marisa, we're absolutely delighted to hear how much you're enjoying your Midnight Blue slim straightener and the gifts with your purchase! It's fantastic that it's perfect for your fine, short hair and helps you achieve that glossy style. Thank you for sharing your fantastic feedback! Cloud Nine x
I have been on the market for a new…
I have been on the market for a new straightener for some time, I received a promo text that had me curious. Scored a great deal, the service was excellent, shipping so fast and the straightener is divine.
31 de agosto de 2026
Resposta da CLOUD NINE
Hi Kiri, thank you for sharing your 5* review! We are so happy to hear you found a great deal on a new straightener and that our service and quick shipping met your expectations. We appreciate your kind words! Cloud Nine x
Cloud 9 contouring and hot brush
Love the new products and all the instructions on how to use them. The curved plates really make a difference and my hair is so shiny!
I know that I will love my cloud 9 hair tools for years to come! Thankyou !
31 de agosto de 2026
Resposta da CLOUD NINE
Hi Kiera, thank you for the fantastic 5* review! We are so pleased to hear that you are loving your new products and that the curved plates of the Contouring Iron make such a difference, leaving your hair shiny. Cloud Nine x
Great product
Great product, fast delivery and sensational communication throughout.
29 de junho de 2026
Resposta da CLOUD NINE
Hi Warwick, thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience with our product, delivery, and communication throughout your order. Cloud Nine x
I gifted the cloud nine bundle I…
I gifted the cloud nine bundle I bought for my grand daughter. She loves the contoured wide iron for her thick long hair. Also was easy to transfer warranty over too.
3 de setembro de 2026
Resposta da CLOUD NINE
Hi Tanya, thank you for your wonderful feedback. We're so pleased to hear that your granddaughter is enjoying her Cloud Nine bundle, especially the Contouring Wide Iron for her lovely long, thick hair! It's wonderful to know the warranty transfer was also straightforward. Thank you, Cloud Nine x
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