Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver mais
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Leia as opiniões dos outros
The email prompting the opening of an account using the new portal, included a registration number of my vehicle. Unfortunately this rego number was for a previous vehicle and not the one currently in... Ver mais
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The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another... Ver mais
A empresa respondeu
I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros
- também em
- Agência de seguros
- Companhia de seguros de automóveis
- Companhia de seguros de caravanas e auto-caravanas
Sobre Club 4X4 Insurance
Escrito pela empresa
Being insured for where you take your fourby, and to actually use it off-road, is really important. Are you confident that you’re covered anywhere in Australia?
Our comprehensive insurance goes anywhere in Australia you can legally take a 4WD, plus, we include off-road recovery cover standard. Protect your family, and your lifestyle with Club 4X4 Insurance.
So if you want confidence to explore Australia on and off-road, take a look at Club 4X4 Insurance, and free your 4WD.
Call 1300 296 296 or visit club4X4.com.au for a quote.
4WD INSURANCE
CARAVAN INSURANCE
CAMPER TRAILER INSURANCE
Issued by Club 4X4 Pty Ltd as an AR of Lifestyle Insurance Group who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at club4X4.com.au.
Our comprehensive insurance goes anywhere in Australia you can legally take a 4WD, plus, we include off-road recovery cover standard. Protect your family, and your lifestyle with Club 4X4 Insurance.
So if you want confidence to explore Australia on and off-road, take a look at Club 4X4 Insurance, and free your 4WD.
Call 1300 296 296 or visit club4X4.com.au for a quote.
Issued by Club 4X4 Pty Ltd as an AR of Lifestyle Insurance Group who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at club4X4.com.au.
Informações de contacto
4,8
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had a problem logging in to the…
Had a problem logging in to the website. The person on the phone was very helpful. I was told to try logging in again after 3 hours. I tried then but the problem had not been rectified.
14 de outubro de 2026
Resposta da Club 4X4 Insurance
Thanks for your feedback, Ian.
We’re always looking for ways to improve our processes and systems, so we’ve passed your feedback on to the relevant team for review.
If you’re still experiencing issues logging in to our online portal, please contact our Portal Support team on 1300 296 296 and select option 7 when prompted.
Should you require any further assistance, please don’t hesitate to reach out. We’re happy to help!
The lady who helped me through the…
The lady who helped me through the process could not have been more helpful. Her response when I told her how helpful she had been was “I am doing my job”. If only everyone was as good at their job?
14 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you so much for sharing your experience and kind words about our team member. We’re truly glad to hear she made the process easy for you, and your feedback means a lot to us.
Resposta da Club 4X4 Insurance
Thank you for your feedback—great to hear you found the process easy and our responses quick. We appreciate you choosing Club 4X4 Insurance.
Excellent customer service
Excellent customer service, Always speak to real Australians that understand the client.
14 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your kind words and for highlighting our team’s commitment to genuine service. We really appreciate your feedback.
Resposta da Club 4X4 Insurance
Thank you for your kind feedback. We're glad you were happy with our service and communication.
Quick response to my query resulting in refund.
Quick response to my query and reviewed my policy which found a way th reduce resulting in a small refund.
13 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your kind feedback. We're glad we could assist quickly and help you with your policy review and refund.
Easy and competitive
Easy to get a competitive quote with a company that appears to have a better understanding that not all 4x4’s are used for school pick up and do actually get used for exploring this great country With additional extras included that others wouldn’t consider to offer
13 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your thoughtful feedback and for recognising our understanding of genuine 4x4 use. We're glad you found our cover competitive and suited to exploring Australia, and we truly appreciate your support.
Resposta da Club 4X4 Insurance
Thank you for your kind words. We're glad to hear our staff could help!
Helpful and quick
13 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your kind words—we’re glad to hear you found us helpful and quick. We appreciate your feedback!
Resposta da Club 4X4 Insurance
Thank you for your kind words. We’re glad we could assist you and appreciate your feedback.
Very helpful when I didn’t have any…
Very helpful when I didn’t have any reference materials with me. Efficient and very friendly
13 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your kind words. We’re glad we could assist you efficiently and make things easier during your call.
Friendly and very efficient help
Friendly and very efficient help. Very knowledgeable.
13 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your kind words. We're glad you found our team friendly, efficient, and knowledgeable.
Payment system down
even thought you had Payment system down your staff were very responsive and apologetic
9 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your understanding and kind words about our staff during the payment system issue. We appreciate your patience and are glad we could assist you.
I tried to pay by Amex and I couldn't
I tried to pay by Amex and I couldn't. I had to phone up to find your dont accept it. 20 Minutes later, my quote was locked and i had to start all over again. How long have you been doing this for??? Clearly state accepted payment methods on your gateway page!!! - Its not rocket science!
13 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your feedback Peter. We sincerely apologise for the frustration and inconvenience caused by the payment issue. We understand how disappointing it is to spend time completing the process only to find that your preferred payment method is not accepted. We appreciate you bringing this to our attention and will take your feedback on board to help us improve the clarity of our accepted payment methods and provide a smoother customer experience.
amazing Staff.
Every person I have dealt with on the phone from 4x4 Insurance have been friendly helpful and caring.
It is really a pleasure to talk to them and deal with the company.
13 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you so much for your kind words about our team—it truly means a lot to hear that you've had such positive experiences with us. We appreciate your trust in Club 4X4 Insurance and look forward to continuing to support you.
Resposta da Club 4X4 Insurance
Thank you for your kind feedback. We're glad to hear you found our team helpful.
I found Mathew to be very curtious and…
I found Mathew to be very curtious and extremely helpful. He also made my experience ver easy to understand. Thank you
13 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you so much for your kind words about Mathew and for sharing your experience. We're glad he made things easy and helpful for you, and we truly appreciate your feedback.
Resposta da Club 4X4 Insurance
Thank you for your feedback and kind words about our advisers. We're glad the claims process was easy and appreciate your review—please let us know if there's anything we can do to improve your experience further.
Linking and explaining policy
The consultant resolved quickly linking issues and in simple terms explained how the offroad sections of the policy work. This clarified the queries that we had.
9 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for sharing your experience. We're glad our consultant could resolve your issue quickly and provide a clear explanation about your policy—your feedback is greatly appreciated.
Resposta da Club 4X4 Insurance
Thank you for your feedback—great to hear you found our pricing reasonable. We appreciate you choosing Club 4X4 Insurance.
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