Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver mais
A empresa respondeu
The email prompting the opening of an account using the new portal, included a registration number of my vehicle. Unfortunately this rego number was for a previous vehicle and not the one currently in... Ver mais
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The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another... Ver mais
A empresa respondeu
I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Ver mais
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Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Excellent staff interaction. Price was fair and additions explained very well.

Resposta da Club 4X4 Insurance
First off, it was refreshing to speak to a native English speaker, oftentimes speaking to people who's native language isn’t English can be very challenging.
Paul was very helpful, he clearly answered my questions.

Resposta da Club 4X4 Insurance
The guy I spoke to very good knowledge of customer base and very efficient. Explained how easy it was to change up and down policy depending on whether heading remote or not. Real advice that could save customer
Well done club 4x4

Resposta da Club 4X4 Insurance

Resposta da Club 4X4 Insurance
Great customer service. Always consistent, helpful and respectful

Resposta da Club 4X4 Insurance
The staff member understood my query and altered my policy to suit.
Highly recommended.

Resposta da Club 4X4 Insurance
Good value 4x4 insurance. Club 4x4 offers very flexible insurance for people whom are part time off road 4x4 drivers. Very affordable and competitive prices which also have the flexibility to increase cover (such as recovery) when going off-road. Customer service was fantastic and friendly.

Resposta da Club 4X4 Insurance

Resposta da Club 4X4 Insurance

Resposta da Club 4X4 Insurance
Great customer service explained everything in detail

Resposta da Club 4X4 Insurance
spoke with Owen firstly and got all the information we needed to make the decision to change to Club 4 x 4 insurance for both our 4by and caravan. good friendly service and easy to deal with. Finally dealt with Kim to take out insurance on both vehicles and all was easy and simple to complete.

Resposta da Club 4X4 Insurance
Being able to speak to someone who shares an interesting in 4x4 and touring was great. Also appreciated the efforts by Mauricio to get me the best value from my policy.

Resposta da Club 4X4 Insurance
Jesse was very helpful and knowledgeable, got everything done that I needed.

Resposta da Club 4X4 Insurance
Nice to speak to an Australian operator who speaks English and they are always most helpful

Resposta da Club 4X4 Insurance
Extremely easy process to complete online caravan quote. Customer service was extremely helpful and knowledgeable. Fantastic company and the quote was the best around. 5 star.

Resposta da Club 4X4 Insurance
Friendly and helpful staff who explained everything that I needed to know

Resposta da Club 4X4 Insurance
Just great service the person I spoke to went above and beyond

Resposta da Club 4X4 Insurance
Had a problem logging in to the website. The person on the phone was very helpful. I was told to try logging in again after 3 hours. I tried then but the problem had not been rectified.

Resposta da Club 4X4 Insurance
The lady who helped me through the process could not have been more helpful. Her response when I told her how helpful she had been was “I am doing my job”. If only everyone was as good at their job?

Resposta da Club 4X4 Insurance

Resposta da Club 4X4 Insurance
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