Good turn around on online orders, whether for delivery or collection. Only downside to collection being it's only available from Ammanford. Shame it isn't available at Pontardulais. Other than that,... Ver mais
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Leia as opiniões dos outros
I recently switched to buying my Coaltown coffee and decaf in 1kg bags - which means I never get close to running out. Always freshly roasted, and very good value. It is easy to adjust my orders, a... Ver mais
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I love the fact of knowing I can go online and order my Prana chai and within 2-3 days the product is with me. Well packaged and always an excellent quality blend. A comforting, warm blend of spices t... Ver mais
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Superb. Outstanding coffee. And that's what really matters. Everything else is also great. Beautifully packaged. Carefully packed and shipped FAST. Can't recommend Coaltown highly enough.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We're a multi-award-winning specialty coffee roastery, proudly roasting in a post-industrial town in South West Wales. Every coffee we source and roast is chosen for quality, character and the people behind it. As a Certified B Corporation, we're committed to doing business the right way, supporting producers, our community and the planet. Visit our espresso bars, shop our online store, or purchase a coffee subscription to keep exceptional coffee landing on your doorstep. However you brew, we're here to help you make every cup a good one.
Informações de contacto
The Roastery, SA18 2LS, Ammanford, Reino Unido
- 01269400105
- hello@coaltowncoffee.co.uk
- coaltowncoffee.co.uk
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Coaltown Coffee
Thank you so much for your kind review, we think our coffee is the great too!:)
great coffee
great coffee, prompt delivery every month and it goes through the letterbox easily!!
4 de setembro de 2026
Resposta da Coaltown Coffee
Thank you so much for the lovely review! We’re glad you’re enjoying the coffee and even better that it fits neatly through the letterbox! Thank you for choosing Coaltown!
Resposta da Coaltown Coffee
Thank you so much! We’re absolutely thrilled to hear you’re loving the coffee and speedy delivery are hitting the mark too. Really appreciate the kind words.
Resposta da Coaltown Coffee
Thank you so much for your kind review, we think our coffee is the great too!:)
Very good service
3 de setembro de 2026
Resposta da Coaltown Coffee
Thank you so much! We’re really glad you’re happy with both the service. It means a lot!
Resposta da Coaltown Coffee
Thank you so much for the kind words! We’re chuffed to be your No. 1 choice. We put a lot of care into sourcing our coffee, so it’s great to hear you’re enjoying it and the speedy delivery too!
Excellent online service
Two 1kg bags were well packaged and arrived three days after order sent. Excellent coffee and service!
6 de agosto de 2026
Resposta da Coaltown Coffee
Thank you so much for the lovely review! Great to hear your coffee arrived safely and quickly and even better that you’re enjoying it. We really appreciate your support!
This was a track 48 delivery sent on…
This was a track 48 delivery sent on 2nd but Royal Mail are now delivering on 7th - what a disappointing response
5 de agosto de 2026
Resposta da Coaltown Coffee
Thank you for your review. We’re sorry your delivery took longer than expected.
We were experiencing some dispatch delays due to the Bank Holiday, so your order was dispatched on the 4th. Royal Mail don’t deliver over the weekend, so it’s then due to arrive on the next available working day, which is today.
We completely understand the frustration of waiting for an order and apologise for the delay. We hope your coffee arrives safely today and that you enjoy it once it does!
Decaf coffee
The Jenkin Jones (No 5) Decaf coffee is excellent with a rich and chocolatey taste. Highly recommended. Coaltown also deliver quickly in robust packaging.
28 de agosto de 2026
Resposta da Coaltown Coffee
Thank you so much for the lovely review! We’re delighted to hear you’re enjoying the Jenkin Jones No. 5 Decaf, rich, chocolatey and without the caffeine, what’s not to like? ☕️
And great to hear your order arrived quickly and safely too. Thanks for choosing Coaltown and for the recommendation!
We discovered Coaltown coffee a few…
We discovered Coaltown coffee a few years ago whilst on holiday near Ammanford, and have continued to either revisit or mail order since. Great coffee and great service both in the cafe and online.
27 de agosto de 2026
Resposta da Coaltown Coffee
Thank you, Jennie, for such a great review! We're looking forward to welcoming you back on your next visit:)
Resposta da Coaltown Coffee
Thank you so much for your kind review, we think our coffee is the best too!:)
y gorau
Superb. Outstanding coffee. And that's what really matters.
Everything else is also great. Beautifully packaged. Carefully packed and shipped FAST. Can't recommend Coaltown highly enough.
21 de agosto de 2026
Resposta da Coaltown Coffee
Thank you so much! We’re absolutely thrilled to hear you’re loving the coffee and that the packaging and speedy delivery are hitting the mark too. Really appreciate the kind words and your recommendation!
Best beans in town!
17 de agosto de 2026
Resposta da Coaltown Coffee
Thank you so much for your lovely review Karl! We're thrilled that you love our coffee - we happen to think our coffee is the best too :) ~Coaltown
Excellent Coffee
17 de agosto de 2026
Resposta da Coaltown Coffee
Thank you so much for the review, Jonathan!
Love the coffee and delivery is always…
Love the coffee and delivery is always prompt. A first class service
13 de agosto de 2026
Resposta da Coaltown Coffee
Thank you so much for the lovely review! We’re delighted to hear you’re enjoying the coffee and that everything arrives promptly. We really appreciate your support!
Great customer service great product…
Great customer service great product thank you
10 de agosto de 2026
Resposta da Coaltown Coffee
Thank you so much! We’re really glad you’re happy with both the coffee and the service. It means a lot!
Love the monthly rotation of house coffees
Love the monthly rotation of Black Gold, Anthracite , and Candle Light. All of them make great espresso and the rotation means I have a different taste to look forward to each month. Delivery is always reliable too.
10 de agosto de 2026
Resposta da Coaltown Coffee
Thank you so much! We love hearing that you’re enjoying the monthly rotation, a little something different to look forward to each month. And even better when they’re all pulling great espresso!
Resposta da Coaltown Coffee
Thank you so much! We’re chuffed you’re enjoying the coffee!
Resposta da Coaltown Coffee
Thank you so much! We’ll take “same again” as a very good sign. Here’s to consistently great coffee!
Resposta da Coaltown Coffee
Thank you so much for the fantastic review! 😊 We're so pleased to hear you enjoyed both the coffee and the service.
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