codexpress.com.au Opiniões 

151
TrustScore: 1.5 em 5

1,4

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Classificada 1 em 5 estrelas

Even worse than Aramex (the rock bottom worst of the worst of courier companies). Weekly deliveries from Amazon are thrown into the front garden , in full view of passing traffic , despite clear ins... Ver mais

Classificada 1 em 5 estrelas

They're horrendous at updating, do not follow delivery instructions and drop packages from a height over the wrong fence. Literally dropped it on top of the neighbours dog. Absolutely ridiculous. Why... Ver mais

Classificada 1 em 5 estrelas

Package is a week late, needed it by today to deliver to a child’s birthday that’s 6 hours away, can’t contact them and the ‘tracking’ provided by Amazon doesn’t exist according to their website. Unab... Ver mais

1,4

Muito mau

TrustScore: 1.5 em 5

151 opiniões

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1 estrela

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1,4

Todas as opiniões

(151)

67 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

This company should not be in business.

That this company has a contract with Amazon is baffling.
On more than one occasions packages have been left in the driveway of my a house two doors down - not even taken to the door.

They often mark a package as "delivered" shortly after leaving their depot. How do I know? The delivery is shown as happening shortly after leaving and in the same suburb, over 30 minutes from my house.

Whether or not those packages show up, up to three days later, is anyone's guess.

They are not contactable.

15 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Incompetent, avoid at all costs

CODExpress is a garbage company.

1) They leave packages in obviously unsafe locations. I live in an apartment complex with a front desk that accepts packages. AusPost somehow magically knows to deliver packages to the front desk, but CODExpress is happy to leave your package in a public mailroom that is obviously unsafe for a package.

2) Their website doesn't even have a contact number, you have to hunt it down

3) When I called them, they said the package was delivered, sent a photo of a package in the mail room and then hung up. Incredibly rude customer service, they took no responsibility for the incompetence of their couriers.

4) I contacted Amazon for a refund and it turned out the package in the photo wasn't even mine, they had apparently scanned my package as delivered even though it never was delivered somehow. Idk how that is even possible.

12 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Literally the worst courier AU

Literally the worst courier in Australia.

Amazon delivery, they said they needed more details even though I've had hundreds of things delivered to this address without issue.

Then they just returned the goods to Amazon instead of delivering them and I had to go order the stuff again.

22 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Why does Amazon use this delivery partner?

I bought something from Amazon, which was marked as delivered yesterday by codexpress, but there is no sign of it. I was home at the time, it was "delivered". I can't access the codexpress website as my browser blocks it because apparently it has been reported as a deceptive site. I am escalating through Amazon. If I could give codexpress a 0 star rating I would.

11 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

LAZY

4 deliveries in a row have been thrown over my fence
(1.8m high) rather than opening it and placing it on the bench inside. My last one was left outside the property and stolen. Going off the rest of the reviews I'd say Amazon will drop the company soon. I understand ppl will only leave reviews fro delivery companies when its negative, but i have never given another company a review either. These D-heads are clearly the worst.

9 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Crap express more like it

Exact same experience as everyone here
Got a notification to say unable to deliver
Even though been waiting at home and havtn seen anyone show up yet
Rang Amazon they could do nothing
Attempted to call them and number appears to be fake same with the site

31 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Utterly useless, no delivery and no customer service

Packages marked as delivered with some random name and signature, but I did not receive it. Another time they tried to deliver to a business address at 10pm, no card left. No tracking available. Their customer service number just goes to some guys voicemail and he never answers or responds.

4 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Delivery never attempted

Delivery never attempted, website doesn't work, customer service goes to a voice mail that's never returned. Is this even a real company?

3 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Disgraceful service

Disgraceful service. Ordered 2 books from Amazon - CODExpress had the job to deliver to Bendigo. Tracking stated out for delivery 2 days ago, nothing updated until last night when delivery was attempted to a BUSINESS address at 9.55pm... PM!!! Do they think we don't go home at night?? Tried to phone them - could only leave a voice message. So far no call back, and I truly doubt they will. Certainly no delivery today, thus far.

3 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Same as everyone else..

Same as everyone else... Notified that the package was delivered... arrived home from work, no package, no card, no nothing. Called them on their landline number, no answer. What is this nonsense!?

2 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Amazon order was not delivered

Amazon order was not delivered, despite receiving email to say it was. The tracking says it was signed by "Road Closed"! I was home at the time (and there are no "closed roads"!).
COD Express has no contact information on their tracking site, so I am unable to follow this up with them.
Amazon service is great and they refunded, but I am now unable to get the same item at the price I paid for the original.

19 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

MY PARCEL CONTENTS MISSING, $400 STOLEN

UPDATE: Bought 2 SSDs from Amazon worth $400. Parcel arrived but both SSDs are missing. The envelopes Amazon uses are too easily opened and items appear to be stolen by this courier

ORIGINAL: Every delivery is left in the middle of my steps in full view of the street and weather. Doorbell is never rung nor door knocked, just dump the parcel and run each time. This is not how a courier should be trained.

I may have to rethink ordering from Amazon most deliveries to Canberra seem to be via this company.

14 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Product marked as delivered but not…

Product marked as delivered but not true
Email from Amazon says the parcel has been delivered but not true. Why is this company still operating when it is obvious that they steal parcels. Shame on you Amazon and shame on CODExpress. Not possible to contact anyone at CODExpress always voicemail and never any call back.
I have ordered a similar product from a different company because Amazon use an automated system so if I reordered from them the system would again select CODExpress.
Amazon do the right thing and stop using this company.

7 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Marked as Delivered but didn’t receive any packages

I don’t know what they’re doing with the tracking system, but they seems to really like to mark the delivery as “Delivered” but don’t actually deliver the package. This has happened twice with me and it is really messed up, their tracking website doesn’t even work for “maintenance” reason that has been going for ages. It’s sad that Amazon uses this crappy service in ACT.

4 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Only courier company that won't deliver…

Only courier company that won't deliver to our closet
Store, ridiculous opening
Hours for picking up
Parcels 6-11am,
Rude lazy staff,
I complained about their
Service so pay back was return my parcel without notification that it was ready to be picked up

29 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

ZERO RATING

What an ineffectual company. They employ drivers who are incapable of delivering to a PO Box. And this is who Amazon uses for the ACT area. Two failed delivery attempts of my order and Amazon are questioning my address instead of the incompetence of the delivery drivers. Well, they have two days to deliver my order or Amazon are processing my refund. If this is the attitude and time wasting I have to go through I won't be ordering through Amazon again.

10 de janeiro de 2023
Opinião espontânea

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