Update 02.10.26: you have contacted. Thank you. Can’t trace the earlier response you mention. Appreciate the contact now. I am now in direct comms with the manufacturer. I will not pursue... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I haven't ordered from this company before but I'm sure I will again. I ordered yesterday, just before the cut off for next day delivery and was surprised to receive an email with a delivery slot so... Ver mais
Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... Ver mais
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... Ver mais
Informações sobre a empresa
Sobre Coffee Supplies Direct
Escrito pela empresa
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
We specialise in:
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Informações de contacto
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, Reino Unido
- info@coffeesuppliesdirect.co.uk
- coffeesuppliesdirect.co.uk
4,8
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It was easy to order my coffee and it…
It was easy to order my coffee and it was delivered by Royal Mail promptly.
This was my first order but it won’t be my last!
26 de novembro de 2024
Efficient early delivery
Efficient early delivery. Very easy to place an order. Would have been a 5 star but the free postage is target is too high at £60.
26 de novembro de 2024
Due to the courier who could not follow…
Due to the courier who could not follow instructions and decided to leave products outside in the rain overnight instead of returning them back yo depot
26 de novembro de 2024
Resposta da Coffee Supplies Direct
Dear Pete,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the courier’s actions. Leaving your products outside in the rain is absolutely not acceptable and should not have happened. We take matters like this very seriously and want to resolve this for you as quickly as possible.
Please contact us directly via this link: https://www.coffeesuppliesdirect.co.uk/pages/contact-us, and we’ll ensure the issue is rectified to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your patience while we address it.
Kind regards,
Coffee Supplies Direct.
Excellent service
26 de novembro de 2024
Easy to order and the order was…
Easy to order and the order was dispatched the same day and delived within 4 days by Roal Mail
26 de novembro de 2024
ordered product & ws delivered within 2…
ordered product & ws delivered within 2 days great service , I will be ordering again from this supplier
26 de novembro de 2024
6 days still waiting for delivery
26 de novembro de 2024
Resposta da Coffee Supplies Direct
Dear Tommo,
Thank you for your feedback, and we’re sorry to hear about any confusion or frustration regarding your delivery. According to the tracking information, your item was successfully delivered yesterday.
We dispatched your order on Tuesday, the 26th, and while Royal Mail typically delivers within 2–3 working days, occasional delays can occur. In this case, your order was delivered on the 4th working day.
We sincerely apologize for any inconvenience this delay may have caused and appreciate your understanding. If you have any further concerns or need assistance, please don’t hesitate to contact us directly via this link: https://www.coffeesuppliesdirect.co.uk/pages/contact-us
Thank you for your patience and support.
Kind regards,
Coffee Supplies Direct.
The coffee arrived safely
The coffee arrived safely. It's delicious and the company that produce it put back into the community.
26 de novembro de 2024
My experience is generally OK except…
My experience is generally OK except for one problem earl grey tea bags, all you have are silly dippy things on a string, can't get two cups from one unit, so they are very expensive to use, looks like we will be buying from Tesco.
26 de novembro de 2024
Faultless service
Coffee ordered on Thursday delivered on Saturday brilliant service. Great coffee great price.
30 de novembro de 2024
Brilliant.
Brilliant coffee, brilliant prices and a brilliant service. Wonderful.
26 de novembro de 2024
Excellent Service
I always receive excellent service from Coffee Supplies Direct. The large tins of Kenco Latte are always a great price and delivery is very quick. I would recommend them.
26 de novembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.