Process was very fast and simple to obtain. Customer service was outstanding. I received a call later after submitting application just to make sure we did not have any questions. Very Happy!
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Leia as opiniões dos outros
I had to request a refund on a bond I purchased in error. When I called, I got a human right away (unusual these days!). Alexandra was very helpful and walked me through what I should do. Everyone t... Ver mais
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Getting a quote online was straightforward and quick. The number quoted was exactly what I paid. Melissa Rodriguez reached out via email to provide assistance, if needed. I started the process on Frid... Ver mais
A empresa respondeu
The site was easy to navigate, the team called and asked if I had any questions. Appreciated the simplicity of working through something I had never done before. Thank you.
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Informações sobre a empresa
Sobre Colonial Surety
Escrito pela empresa
Colonial Surety offers a direct, digital and instant way to purchase ERISA fidelity & surety bonds, and small business insurance products for all types of businesses.
Get a quote today!
Financial strength. Innovative thinking. Unmatched service.
Escrito pela empresa
- Colonial Surety Company is a national, direct writer of surety bonds, fidelity bonds, and business insurance solutions serving professionals and businesses across a wide range of industries. Founded in 1930, we combine decades of experience with advanced technology to provide simple, direct, and digital access to our growing portfolio of bond and insurance products, available online and instantly. We recognize that every business has unique needs, which is why we specialize in tailored solutions and value-added services for specific markets, including contractors, attorneys, trade associations, pension professionals, and insurance agents. Through The Partnership Account®, we equip our partners with powerful digital tools that streamline bonding and insurance placement, increase efficiency, and enhance the value they deliver to their clients. Powered by proprietary, scalable technology, Colonial Surety Company delivers intuitive user experiences that make obtaining bonds and insurance simple and instant. Our I-Bond® portfolio provides nationwide access to license and permit bonds, court and fiduciary bonds, ERISA fidelity bonds, and many other bonds that individuals, professionals, and businesses are often required to obtain, while our I-Insurance® portfolio offers a broad range of business liability insurance products with comprehensive protection, including $50,000 in cyber liability coverage with the first purchase of most insurance products.
View Our Products & Services!
Online & instant to suite your business needs.
Informações de contacto
123 Tice Boulevard, Ste 250, 07677, Woodcliff Lake, Estados Unidos da América
- 800.221.3662
- colonialsurety.com
Colonial Surety Company
4,8
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Francesca Di Pasquale provided truly…
Francesca Di Pasquale provided truly exceptional customer service throughout our ERISA bond renewal process. She was incredibly responsive to my multiple calls and questions, made what could have been a complicated process feel simple and straightforward, and helped me quickly understand and select the best option for our company.
She then walked me through the final steps and payment process, allowing us to complete everything within minutes.
What stood out most was her accessibility, patience, knowledge, and genuine willingness to help. In a time when it is increasingly difficult to reach a knowledgeable person directly, Francesca made the entire experience surprisingly easy and positive.
Outstanding service from start to finish. Francesca is a tremendous asset to Colonial, and I’m very grateful for her help.
13 de agosto de 2026
Opinião espontânea
Resposta da Colonial Surety
Wow! Thank you for your detailed and heartfelt shoutout regarding the knowledgeable and helpful support Francesca provided! We are all proud to know what a terrific job she is doing. Thanks too for your business, Viosa. We're here to help whenever you need further asssitance with your coverages.
888-383-3313 / erisadept@colonialsurety.com
Not pleased!!
I found this company online and decided to get the bond I needed through them after researching several others. I was initially pleased with the results but it took to long to get the bond I needed. After several calls, I finally received the bond (9 days). I was really frustrated that it took so long for something I needed in a hurry. If I have any advice to give… do more research!! Customer service were really nice though!!
17 de julho de 2026
Resposta da Colonial Surety
Christy, thank you for your purchase and review. We appreciate your business and apologize for the snags. Our team will check into this so we can avoid delays going forward. Should further assistance be useful to you, please do call us directly:
800-221-3662 commdept@colonialsurety.com
The application process is very tedious…
The application process is very tedious and repetitive. I had to input or verify the same information over and over, and finally hit a snag so that I had to call the representative to get it resolved. Very time-consuming.
14 de agosto de 2026
Resposta da Colonial Surety
Barbara, we appreciate your renewal and are very sorry to hear that your experience was time consuming. We do aim for speed on every purchase, so we'll see what happened here and aim to do better going forward. In the meantime, should further assistance be helpful at this time, please do give us a call.
888-383-3313 / erisadept@colonialsurety.com
I had to request a refund on a bond I…
I had to request a refund on a bond I purchased in error. When I called, I got a human right away (unusual these days!). Alexandra was very helpful and walked me through what I should do. Everyone there was very responsive and resolved my issue with no aggravation!! Highly recommend.
7 de agosto de 2026
Resposta da Colonial Surety
Denise, thank you! We appreciate the shout out about the responsive and timely support Alexandra and our team provided to meet your needs. It's our pleasure to answer the phone--and help, so just let us know whenever we can be of further assistance with your bonding or insurance needs.
800-221-3662 commdept@colonialsurety.com
Courteous and helpful customer service!
Representative was courteous and responsive on the phone. She resolved my issue and took care of updating my policy per my request.
13 de agosto de 2026
Resposta da Colonial Surety
Thank you for renewing your ERISA coverages, Sara! We appreciate your continued business, and are pleased to provide courteous and responsive service. Just let us know whenever you need us again.
888-383-3313 / erisadept@colonialsurety.com
Resposta da Colonial Surety
Thank you Jennifer! We appreciate your business and review! It was our pleasure to provide helpful service on your ERISA Bond. Just let us know whenever we can be of additional assistance with protections for your business.
888-383-3313 / erisadept@colonialsurety.com
The online application process was very…
The online application process was very easy. The prompt and courteous staff made the entire bond experience very easy. The entire team provided exemplary customer service!!!
13 de agosto de 2026
Resposta da Colonial Surety
Thank you for choosing Colonial Surety for your bond, Tony! It was our pleasure to make it easy for you with prompt and courteous service. Good luck with your duties, and please let us know whenever we can be of further assistance.
800-221-3662 commdept@colonialsurety.com
The sign-up process was effortless
13 de agosto de 2026
Resposta da Colonial Surety
Thanks for choosing Colonial Surety Company for your ERISA Bond, Aaron! We are glad to know we made it easy for you. Please let us know whenever we can be of further assistance with coverages for your business.
888-383-3313 / erisadept@colonialsurety.com
Resposta da Colonial Surety
Great! Thank you for your continued business and review, Michelle! It is our pleasure to provide excellent service, so just let us know whenever we can be of further assistance with your coverage needs.
888-383-3313 / erisadept@colonialsurety.com
Application process, communication, was great
What made it great, it was a one day process from the application to the aprovel. Thank you!
5 de agosto de 2026
Resposta da Colonial Surety
It was our pleasure to make bonding easy and speedy for you, Richard! Thank you for your business and review. We're here to help, so just let us know whenever we can be of further service.
800-221-3662 commdept@colonialsurety.com
So far, so good!
So far, so good! I’ve been chasing a local insurance agency around to get a probate bond done, and I was fully approved for the bond through Colonial in less than an hour with a rate nearly $500 cheaper than the tentative quote I got from the local agency. Communication from Jennifer at Colonial has been quick and straightforward. Advice I read online indicated working with a local insurance agency would likely be a cheaper and better experience, but Colonial put that advice to shame almost immediately. Hopefully the remainder of this bond process continues to go this well.
12 de agosto de 2026
Opinião espontânea
Resposta da Colonial Surety
Wow! We are proud to receive your enthusiastic and heartfelt review--and your business. Thanks for shouting out Jennifer's excellent service too! Making bonding easy and speedy is our goal, every time, so just let us know whenever we can be of further assistance.
800-221-3662 commdept@colonialsurety.com
Great customer service as always!
5 de agosto de 2026
Resposta da Colonial Surety
Thank you for your continued business, Cheryl! We're proud to know you can count on us for consistently great service. Please let us know whenever we can be of further assistance with your coverage needs.
888-383-3313 / erisadept@colonialsurety.com
It was a simple process and when I…
It was a simple process and when I needed a rider, they were also great to provide relatively swiftly.
5 de agosto de 2026
Resposta da Colonial Surety
Thanks for choosing Colonial Surety Company, Sheila! It was our pleasure to make coverage simple and swift. Just let us know whenever we can be of further service to you.
888-383-3313 / erisadept@colonialsurety.com
Great company
12 de agosto de 2026
Resposta da Colonial Surety
Thank you, Kim! We appreciate your business and enthusiastic review. Just let us know whenever we can be of further assistance with your coverage needs. We're here to help:
888-383-3313 / erisadept@colonialsurety.com
Resposta da Colonial Surety
Thank you for choosing Colonial Surety Company for your bond, Edna! It is our pleasure to provide helpful service. Good luck with your duties, and let us know whenever we can be of further assistance to you.
800-221-3662 commdept@colonialsurety.com
The customer service rep walked me…
The customer service rep walked me through the seamless online process. Answered my questions.
11 de agosto de 2026
Resposta da Colonial Surety
Thank you for your business and review, Robert! We are delighted you received excellent service in person and online. Just let us know whenever we can be of further help with coverages for your business.
888-383-3313 / erisadept@colonialsurety.com
A staff member contacted me personally…
A staff member contacted me personally to remind me of the deadline in renewing my policy.
4 de agosto de 2026
Resposta da Colonial Surety
Thank you for your renewal, Sheila! We appreciate your continued business and are pleased to know our service made it easy for you. Just let us know whenever we can be of further support with your bond or insurance needs.
888-383-3313 / erisadept@colonialsurety.com
Elsie is not working here since 2017
4 de agosto de 2026
Resposta da Colonial Surety
We apologize for the inconvenience, and a team member is reaching out to update your account. If it is more convenient, feel free to call us directly. Meanwhile, many thanks for your continued business!
888-383-3313 / erisadept@colonialsurety.com
Courtney was great and very helpful!!
11 de agosto de 2026
Resposta da Colonial Surety
Thank you for shouting out the helpful service Courtney provided on your ERISA bond! We appreciate your business Peter, and we are here to help anytime you need assistance with coverages for your business.
888-383-3313 / erisadept@colonialsurety.com
Resposta da Colonial Surety
Thank you for shouting out the responsive, kind and excellent service you received Jean! We are delighted you chose Colonial Surety Company for your ERISA coverages, and we look forward tp assisting you whenever you need us again.
888-383-3313 / erisadept@colonialsurety.com
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