Colorfulswan Opiniões 

184
•
TrustScore: 2 em 5

1,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Be very careful when buying from this company. Item titles and pictures are nothing like the actual product you receive. I ordered what was advertised as a sculpture based on a photo I sent. The examp... Ver mais

Classificada 1 em 5 estrelas

Ho letto precedenti recensioni negative sul servizio offerto. Prodotto difforme da quanto evidenziato nel sito. La mia esperienza è ancora più negativa avendo ordinato e pagato qualcosa che non ho m... Ver mais

Classificada 1 em 5 estrelas

I ordered a wooden plaque with a relief carving, but I received one with a standard engraving instead—not the relief I expected. I was really disappointed. But the service from a truly wonderful woma... Ver mais

Classificada 5 em 5 estrelas

Re order number: 1857074024 Both personalised crystal candle holders arrived safe and undamaged today and the quality is excellent, very impressed with the speed of... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Welcome to Colorfulswan, your first choice for personalized gifts. Gifts are not just objects, but also expressions of emotion and love. Every gift is unique and is a special bond between the giver and the recipient. We offer a wide range of customizable products, including elegant night lights, carefully crafted jewelry, stylish clocks, practical homewares and unique crafts. The design of each item reflects the personalized style of the gift, and customization makes each item truly unique. What makes us different is that we have a complete industry and team. We operate our own factory, equipped with advanced technology and skilled craftsmen. To further ensure a good shopping experience, we maintain a long-term and reliable partnership with a professional shipping team. This allows us to handle logistics efficiently and ensure that your gifts are delivered on time and intact. Customer satisfaction is at the core of everything we do. We attach great importance to the experience of each customer and are committed to providing excellent support throughout your shopping process. Whether you are selecting a product or going through the after-sales process, our professional customer service team is always ready to answer any questions you may have. We strive to provide our customers with a smooth, hassle-free shopping experience and are always here to help. At our store, your vision and satisfaction are our top priority. If you have any questions or need any assistance with product selection or customization, please feel free to contact our customer service team and we will be happy to assist you.


Informações de contacto

1,8

Mau

TrustScore: 2 em 5

184 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,8

Todas as opiniões

(184)

82 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Wenn ich könnte würde ich weniger als…

Wenn ich könnte würde ich weniger als einen Stern geben.
Ich habe was für Weihnachten bestellt und extra noch Expressversand bezahlt, doch die Ware kam nie an.
Bei jeder Email wo ich meinte ich verlange mindestens das Geld für den Expressversand zurück kamen nur dumme Antworten wie "ist auch die Adresse richtig?" "fragen sie ihr örtliches Postamt" und und und.. Auf jeden Fall habe ich jetzt fast 80CHF bezahlt und weder iwie Geld erstattet bekommen noch die Ware.
Kommt mir bisschen vor wie wenn da Betrüger am Werk sind.

13 de janeiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Bummer Company-Buyer Beware!!

I ordered and agree with prior reviews.. no product. I just wish I looked into the reviews before I ordered :( I just sent a request for refund but not hopeful.. will see.

Thank you and good luck! Mary Ann

23 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Beware- Do not order from here

Beware- Do not order from here. They are in China. I ordered and never rec'd my item. I'm out $55. The customer service just says to keep waiting, they are no help. There's nothing you can do because they're in another country. You pay and get nothing. Refused me a refund. Big scam, read reviews- I should have!

13 de junho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t waste your time...

Don’t waste your time with Colorfulswan. I ordered a product 2/4/2021. They gave me a timeline of 2-3 weeks that I would have it. Here it is 3/20/2021 and nothing in site. All this site is good for is showing you nice and pretty lamps for you to buy, then just taking your money. No responsive for any kind of delivery inquiry either, just the whole “be patient be patient” BS...Absolute garbage!!! I would ask for a refund and will probably look into it, but I’m hesitant cause I’m sure they will surely find a way to mess that up as well

20 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

I think this is a scam

I think this is a scam, I ordered something for my daughter's birthday and paid expedite shipping for it and order never came and they don't respond to inquiries, horrible customer service. Expedite shipping is $24.99 just FYI and its really disappointing.

19 de fevereiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

I wish I could give them zero stars

I wish I could give them zero stars. I honestly believe they are scamming people on purpose. I ordered the moon lamp for my mom on December 25th 2020. Today is Feb 17th and it was never delivered. They cannot prove that it was delivered to the address I provided. They keep telling me to check the post office but cannot provide a tracking number. And they refuse to make it right by replacing the product or providing a refund. All they tell you is NO REFUND IT WAS DELIVERED. And I keep saying IT WAS NOT DELIVERED WHY WOULD I LIE. The worst customer service ever!!! Order from another company and keep your peace.

17 de fevereiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Will not honor their advertisement

I placed an order that was supposed to be here before Valentine's Day but just to ensure that it was, I paid them for expedited shipping. Today is 2-15 and order is still not here. Company response by text is it will be here in 5 - 15 more days. I suggest you never order from this company. I never will again.

15 de fevereiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service please don’t…

Terrible customer service please don’t fall for their scam. It clearly states on their website you can cancel an order with them for FREE. I ordered the wrong item and now they refuse to refund me 😡 horrible service

19 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Stay away

Stay away. I ordered then after waiting 7 weeks to receive the product it was never delivered to my house. I tried to get help from this company but all they say is we are not responsible. No help refuse to make it rite. I ordered this it was supposed to be custom made for my mother now that's ruined and I'm out of 60 bucks. Its a shame how people do. I should have realized something was up when it came from over seas. DONT ORDER FROM THIS COMPANY

31 de dezembro de 2020
Opinião espontânea

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