Sales agent always a pleasure, Ordering simple and efficient Delivery was done in a timely manner Issue: Invoice/payment always issue every year. Pay over phone by credit card but get invoice tha... Ver mais
A empresa respondeu
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Sales agent always a pleasure, Ordering simple and efficient Delivery was done in a timely manner Issue: Invoice/payment always issue every year. Pay over phone by credit card but get invoice tha... Ver mais
A empresa respondeu
I’ve been ordering our calendars for over 20 years and have always had a great experience! Mary is amazing and helps us every year. She’s always responsive, friendly, and very helpful. The quality of... Ver mais
My father passed this year and i was not sure how to work "In memory "of him. The lady i was talking to was very sincere . she made me and helped me feel like she really cared in helping and not jus... Ver mais
Excellent customer service. Timely delivery of the calendars. Very reasonably priced. We are doing business with Comda for about 15 plus years. Never had an issue, except once when the calendars wer... Ver mais
Promotional products by COMDA allow your business to advertise by putting your brand directly in front of your customers. Get #TheRightStuff printed or embroidered with your logo and message. We offer a wide range of promotional items, such as calendars, caps, apparel, drinkware and more.
15 Densley Ave., M6M 2P5, Toronto, Canadá
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Great pictures of wildlife. Thanks for the work that goes into making our calendars.
Good quality and communication. Simple procedure, service is notable.
Excellent staff through the order process
Excellent communication regarding status of order (when shipping)
Calendars are shipped and arrive in new condition.
I like seeing updated pictures this year but
I feel the stock/paper used on the calendars this year is a little lower quality.
I’ve been ordering our calendars for over 20 years and have always had a great experience! Mary is amazing and helps us every year. She’s always responsive, friendly, and very helpful. The quality of the calendars is excellent, and we’re always very happy with the finished product. Highly recommend!
We gave COMDA several opportunities over the years, and each attempt involved a significant issue.
The first time, our order never went ahead after the sales representative who quoted us left the company. On another occasion, our contact moved out of sales, communication stalled, and our calendars did not arrive until January—well past when we needed them.
COMDA subsequently contacted us repeatedly to regain our business. We eventually agreed to give them another chance. This time, the written quote included a colour printing charge that had not been included in the verbal quote. Deborah acknowledged the error, apologized, and explained that her manager had offered a reduced colour printing charge because of it. Deborah was polite and professional throughout.
My experience with the manager, Jacquie, was very different. I found her rude and dismissive. She questioned my account of the verbal quote and repeatedly spoke over me when I tried to explain.
When I submitted a written complaint and requested escalation, the response was: “We do not have an existing business relationship with you so, I will ask that you stop contacting us.” I was subsequently told that the owner had decided to end the business relationship. My concerns remained unanswered.
A quoting mistake could have been resolved. The way the complaint was handled is why I would not recommend COMDA.
The business calendar ordering process is simple, convenient, economical and great products. Use Comda every year to purchase office calendars for our office to give to clients. Everyone loves them.
Quick and professional as well as so helpful and respectful...
Order was fulfilled in timely manner, was correct and a good price
I have been using Comda forever, never any issues, and the product is great for what we want!
Great service calendars look beautiful very happy
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