Commas Opiniões 

264
•
TrustScore: 2.5 em 5

2,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

AMAZING EXPERIENCE SO FAR!! The amount of quick support is phenomenal. Today I closed a PIF that would have flopped if I didn’t do it through Commas and their other payment processor options (which I’... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Do NOT use this platform! I attempted to buy a UK ETA, which official sources state costs £20.. On Commas’ website, the price displayed was £20. However, after completing the payment, my card was ch... Ver mais

Classificada 1 em 5 estrelas

The declared price for my ETA application was US$20. During the final step, when I was trying to confirm my identity, the system told me twice that my payments had failed. However, both payment... Ver mais

Classificada 1 em 5 estrelas

This Company is not only scammer but its fraudulently advertising CCW’s. The make you enter SS numbers and all the information to get your License. They also charge $95 and never send you the appli... Ver mais


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

264 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 69% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(264)

187 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Commas Service Excellent

At SACHPER Agency, we’ve had a very positive experience using Commas. The platform is straightforward, easy to navigate, and has helped us simplify the way we manage our business finances and payments.

What we appreciate most is the simplicity of the platform and how quickly we can handle transactions without unnecessary complications. For an agency working with e-commerce businesses and international operations, having a reliable and efficient financial solution makes a real difference.

There are still areas where the platform can continue improving, but based on our experience so far, Commas has been a useful and valuable tool for SACHPER Agency.

16 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Roberto,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Classificada 1 em 5 estrelas

Honestly just a poor experience through…

Honestly just a poor experience through Commas (Fanbasis) it has been a nightmare I have been trying to withdraw money for 2 months and haven't been able too.

Their team support is sub par.. They seem like good people to no shame to them just had a hard time figuring things out

I almost changed my complete business processing. happy I didn't because I would have been out tens of thousands of dollars.

Good luck figuring it out urself if you get into this situation

16 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The N1 Payment Processor in Info.

I'd never had a good experience with payment processors until I was introduced to Commas.

Now I can tell this is the #1 payment processor for Info Bussineses.

The customer service is 100% human and super effective (very rare to see on other platforms).

Also the app works very smoothly, and you can process payments with a lot of financing options.

Shoutout to Nick, Eddie and Felipe.

16 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Rodrigo,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Classificada 5 em 5 estrelas

Orlando stuck with me and kept…

Orlando stuck with me and kept following up on an urgent issue we had until it was resolved.

15 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Allen,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Classificada 5 em 5 estrelas

Very responsive

Very responsive, great company to work with. I wouldn't work with any other payment processor.

15 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Scott,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Classificada 5 em 5 estrelas

Dude this is the BEST payment processor…

Dude this is the BEST payment processor I have ever worked with. GET RID OF STRIPE. These guys customer support is WAY better than any other

15 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Team,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Classificada 1 em 5 estrelas

No refund even though a family emergency has arisen

I ordered their program, which stated I had a ninety-day money-back guarantee. A family emergency happened just a day or two after I ordered, I have been trying to get my money back since. Their system for refunds is totally outrageous, consisting of having to talk to a 'real person'. I have placed three tickets with them to try to get this resolved, and each ticket has been closed because I did not contact them within 24 hours. Today I tried to get a 'live person' and ended up downloading a program that gave them access to pretty much everything on my phone. I never did talk to anyone because the program didn't work right and wanted to run through my computer. There is NO number to call to talk to your 'mentor' or anyone else. I desperately needed that money to take care of the emergency I am dealing with. Now it seems that this is nothing but a scam and I will never see my money. Don't give me your damn generic response of 'I am sorry' because it is bull! Give me my money back like your ad said you would, 'no matter what the reason', but this is important. No wonder people call you a scam, because you are!

14 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Commas is goated

I love it. I love Commas so much, man. They are way better than Whop, in my opinion. They move with speed. They always respond and are so responsive, dude. Within 24 hours, I usually get a response. They always go above and beyond to help me. I love Commas so much.

11 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Preston,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Classificada 1 em 5 estrelas

FRODE ETA UK

FRODE! Hanno cercato di prendere dalla mia carta circa 345€,ma per fortuna è una ricaricabile su cui deposito quando ho bisogno…..PESSIMI!

5 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Working with commas formerly fanbasis…

Working with commas formerly fanbasis has been amazing. They are very supportive and go above and beyond to provide excellent support. I’ve had the pleasure of working with Orlando and he has personally made sure I was all setup and clear on how to make the most of my account!

4 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Lauren,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Classificada 5 em 5 estrelas

kate cares about your success

kate cares about your success and wants to help

9 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Thomas,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Classificada 1 em 5 estrelas

UK ETA scam

UK ETA Scam ⚠️
I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20 per ETA.
While entering my details, I became suspicious and checked reviews online. I then realised that it was a fraudulent website.
I immediately blocked my card through my banking app, but they still managed to charge me €355. The payment appears on my bank statement under the name COMMAS.
I reported the fraud to my bank and filed a police report. I now hope to recover my money.
I find it absolutely disgraceful that people can take advantage of those who are simply trying to obtain their ETA. This trip was meant to be a surprise for my son’s 13th birthday, and this scam has completely ruined our plans.

7 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi there — thank you for sharing your feedback. Please contact support@commas.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The Commas Team

Classificada 1 em 5 estrelas

Verschrikkelijk!

Verschrikkelijk!!

Ik heb 2 ETA’s aangevraagd want 2 keer £20 had moeten kosten maar er is 3 keer 145€ van mijn creditcard afgehaald. Verschrikkelijk en dat dit zomaar kan.

Deze website zou gestopt moeten worden

27 de agosto de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Nikisha — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@commas.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Thank you,
The Commas Team

Classificada 1 em 5 estrelas

This company doesn't care about…

This company doesn't care about legitimate customers. High fraudulent business are using this platform and they provide no protection against them. Even with a lot of evidence, once the payment is done you are on your own.

3 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Antonio — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity.

We've reached out to you through email to help resolve this directly.

We take all customer concerns seriously and are here to help.

Thank you,
FanBasis, Inc.

Classificada 1 em 5 estrelas

Fake eta

Fake eta, Charged 176 € twice, please ne careful, only access uk government page

4 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi there — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Thank you,
FanBasis, Inc.

Classificada 5 em 5 estrelas

Easy communication and support for…

Easy communication and support for sellers on their platform.

3 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Amanuel,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Classificada 1 em 5 estrelas

Wanted an ETA and unfortunately came to…

Wanted an ETA and unfortunately came to Theke page.
Did not get it and they Booker 140 instead of 20£. Twice.
Absolety bullshit

28 de agosto de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi there. — we understand how concerning double charges can be. Commas is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

We have reached out to you directly for more information on this!

We take payment security very seriously and are here to help.

Thank you,
Commas, Inc.

Classificada 1 em 5 estrelas

These guys are a bunch of grifters…

These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and then charge $67 to establish a website. They don't tell you it is a recurring payment of $67 and then they go through this weird Wizard of Oz story that I must be qualified before I can speak to the grand wizard (aka Marketing Director). Stay away from these charlatans and be weary of their clown show.

2 de setembro de 2026
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hello,

Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase has been fully refunded. If you have any additional questions or would like further clarification, our support team can review the account details upon request.

We have also reached out to you directly with more information.

Thank you,
FanBasis, Inc.

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