AMAZING EXPERIENCE SO FAR!! The amount of quick support is phenomenal. Today I closed a PIF that would have flopped if I didn’t do it through Commas and their other payment processor options (which I’... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
AMAZING EXPERIENCE SO FAR!! The amount of quick support is phenomenal. Today I closed a PIF that would have flopped if I didn’t do it through Commas and their other payment processor options (which I’... Ver mais
A empresa respondeu
Do NOT use this platform! I attempted to buy a UK ETA, which official sources state costs £20.. On Commas’ website, the price displayed was £20. However, after completing the payment, my card was ch... Ver mais
The declared price for my ETA application was US$20. During the final step, when I was trying to confirm my identity, the system told me twice that my payments had failed. However, both payment... Ver mais
This Company is not only scammer but its fraudulently advertising CCW’s. The make you enter SS numbers and all the information to get your License. They also charge $95 and never send you the appli... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 69% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I've been with FanBasis (now Commas) for the past year and a bit, and they have been great at helping me with fees, disputes, and different payment options. It was my go to platform as a South African who receives payments in dollars. I had a call with Orlando and he was super helpful. He was able to explain all the new additions since they became Commas, overall super happy with the relationship

Resposta da Commas
No other payment processor compares and I've tried most of them. What stands out is the direct access to support, I'm talking a slack channel with the whole commas team, anything that needs to get sorted gets sorted right away, the fees are also negotiable depending on the volume you bring in.
Top team!

Resposta da Commas
Commas, is one of the top platforms for Creators! Navigable UI that makes it easy to sell and get paid.

Resposta da Commas
commas.com belast mijn creditcard met een ongeautoriseerde afschrijving van € 142,60, gedateerd 23 augustus 2026. Ik ken het bedrijf niet en heb nooit zaken met ze gedaan. Het is schokkend dat dit zomaar kan.
Commas.com has contacted me as a follow-up to this complaint and informed me that they are not the seller. They only proces the money involved. The fraudulous company that charged my creditcard is "visafi.com" (with their UK ETA 'product'). The payment is disputed by my bank and according to Commas it is only a matter of time to get my money back. I hope so. An update: NO refund yet (08-10-2026)

Resposta da Commas
I was trying to buy an ETA to enter the UK and clicked on the commas website, the price of the ETA matched the one I was told ( 20 pounds) but after I payed I got charged 143 euros, and did not receive an ETA.
After having reported this incident to Commas they have proceeded with a full refund of the transaction.

Resposta da Commas
These guys are the truth! Finally found a reliable payment processor that actually pays out on time! Also their customer service is of the best. Highly recommend to anybody who needs to process any sort of payments for their business. Especially bigger ticket items

Resposta da Commas
Something smells fishy with these guys. I'm pretty sure they are up to no good. 2 hrs. of investigative questioning & they can't discuss what they do.
I smell a rat. And a fish.
I signed into a

Resposta da Commas
I saw charges on my bank statement for $67 one on April 22 one on April 27 totaling $134. I don’t even know what they charged me for. I have never set up an account to sell anything online. I have no desire to do this. I’m disabled , 70-year-old woman on Social Security. I tried to email their Support, but I never got any replies. Then I went to my bank and asked them to dispute the charges and they denied me. I don’t understand how I was charged or why I was charged
I never got an account. I never logged into any account. I have filed complaints with the Better Business Bureau and the consumer protection agency. But nothing has ever been done. I’ve never heard from anyone about my money. This is illegal and fraud. I know there are laws that protect consumers but at what point do they start protecting us? I will keep filing complaints to any agency that I can find for help. I won’t stop until I receive justice and my money back.

Resposta da Commas
I’m an 81 year old grandma and have absolutely no need of this product and don’t know how it even went through with the wrong email but I want my money back. Something is terribly wrong here.

Resposta da Commas
Horrendous experience!
Customer service should be negative 5 stars. They are absolutely terrible.

Resposta da Commas
Such a crookedcompany they changed their name to Commas. Please do not use this company for credit card processing. They do not know what they are doing. They WILL try to take large summs from your bank account.

Resposta da Commas
Y'all are nothing but a scam. Y'all took 106.00 dollars from my husband . You asked him were y'all could send the money to but instead of giving him the money y'all tried to take money from him. Y'all are nothing but a joke. SCAMMERS

Resposta da Commas
Amazing Help, Fast Customer Support and great people. Fun to work with for sure.

Resposta da Commas
SCAM!!! Please do NOT fall for this after wasting your time on the fabulous glowing instructions from the "Jay" person who claims to make you a millionaire. Oh what a fool!!
Soooo, I get an email stating they need more information about my scam review, even the people that register you agreed that I might as well cancel since I don't have more & more $$ to get to " The Button" to make money, please do not fall for this like I did.

Resposta da Commas
I made the requested payment of $67 to enroll in this plan with the expectation of earning $ through AI. I received one telephone call shortly afterwards in which I was told that someone else would be calling. I never received any other contact. Because of this I would call it a scam and I need a way to get my $67 back.

Resposta da Commas
I purchased something else recently where vendor did not deliver. FanBasis once again refunded me the money quickly. Great experience with them.

Resposta da Commas
SCAM COMPANY, charged a lot of thousands of dollars to my bank account, I had my information stolen somehow and the transaction appears to be under Fanbasis. My bank gave me the number this company gave them and it turns out to be a health insurance company. I need this taken care of Fanbasis. Based on every other reviews I guess everyone is getting fraud cases from here. Resolve this !!!

Resposta da Commas
whop is just as bad for other reasons but damn this is the worst support i've ever seen out of a company, would definitely not recommend using fanbasis to process payments as a high ticket coach

Resposta da Commas
I've been using FanBasis for quite a while now, both for my own business and for several of my clients, and the experience has been outstanding.
The platform has helped us collect a significant amount of revenue, and what stands out most is how reliable and creator-focused everything is. The features are constantly improving, there are solutions for just about every need, and the team genuinely cares about helping creators and businesses succeed.
What really separates FanBasis from other platforms is their customer support. Every time we've needed assistance, their team has been responsive, proactive, and willing to go the extra mile to help solve problems quickly. It's rare to find a company that combines a great product with such a high level of service.
If you're a creator, coach, or business looking for a platform that can support your growth while providing exceptional support, I highly recommend FanBasis. They've been a valuable partner in our growth, and I look forward to continuing to use them for years to come.
— Felix, Founder of LVRGD

Resposta da Commas
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