Comparetheparking Opiniões 

If I could leave zero stars I would. Beyond appalling customer services. Emailed/online chat & 4 phone calls later, asking for a simple email to assist with a travel insurance claim and still getting nowhere. ‘Advisors’ barely speak English and utterly useless. Do not touch this company, pay a few £ extra and use somewhere else.

Unfortunately I did not read the reviews of this company, until today when I have been sat waiting the return of my car to the terminal for nearly 2 hours!! Appalling service. No- one answers the phone - goes to message, says ring when luggage has been collected. You don’t know who has your car. I think there is only 1 driver picking up and dropping off cars and it is parked over 15 miles away from the airport. I should have known better, thought it was a decent price now I now why. Spend more is my advice and do not use.

Paid for the Meet & Greet service, but they failed to show up to collect the car. Instead, they left it sitting in the car park, and I was forced to pay an additional £38 just to retrieve my own vehicle. Absolute breach of service and zero accountability from customer support. Complete waste of money and ruined the end of a trip. Avoid using them.

I would never use this company again, don't recommend to anyone.
Unprofessional, unorganised, extra charge for drop off and pick up. Long time to wait.

Absolutely don’t use this website to book your parking. In my case, they didn’t send the email confirmation and I had to book with another provider on the day. No support on the day of parking when I hadn’t received the email, no way of contacting a customer support telephone number and all done on email as usual so they can hide behind a smokescreen. Tried to raise the issue with not receiving the confirmation email after the fact stating I hadn’t used the parking, requesting a refund and of course, they refused saying I’d received the email despite not using the service. A complete joke and a bunch of con artists taking money for nothing where they can. DO NOT USE!!!

DO NOT USE THIS WEBSITE TO BOOK YOUR AIRPORT PARKING

I'd give this a 0 star rating if I could. Compare the Parking are recommending completely fraudulent parking companies with awful ratings which include car theft, damage and missed flights. Those who book are having to book Ubers to and from the airport, are having miles wracked up on their cars and parking/driving fines registered against their cars.

Also, I've made a complaint and had no response whatsoever.

Absolutely terrible experience. I would never use this company again.

The meet and greet service was a disaster from start to finish. The driver arrived around 1 hour and 30 minutes late, causing us unnecessary stress before our flight. To make matters worse, we were then pressured into paying extra because of the delay, even though it wasn’t our fault.

When we collected our car, it had been returned in an unacceptable condition. The seat had new scratches, there were marker stains on the interior roof lining, and the whole car was dirty. I handed over my vehicle in good condition and expected it to be looked after, not damaged.

Customer service has been very disappointing, and I am still waiting for this matter to be resolved. I have photographs of the damage and have made a formal complaint.

I strongly advise anyone considering this company to think twice. My experience was stressful, expensive, and completely unacceptable.

Do not use this company. Terrible company

Dreadful company. Don't use them. It's a scam. Cheaper and earlier to use longstay. Kept me waiting 2 hours for return and car had been driven 60 miles. They are borderline criminal and should be shut down.

I used Compare the Parking to find a meet and greet company for my car when going away from Gatwick. I picked ipark and had an awful experience with them. I tried to complain to them but no reply. I left negative feedback compare the parking immediately emailed ipark to request them to deal with my complaint. I have had no response from ipark and raised it again with compare the parking but never heard from them again. It seems to me that nobody actually gives a hoot about you once they've messed you about (for reference, I waited nearly an hour for my car to be collected and over an hour for it to be returned. My car had been damaged as well by ipark). Not a happy customer! My only beef with compare the parking is their lack of interest in dealing with complaints.

Wish I'd read the reviews before booking. Absolute shambles of a company. Not running enough shuttles, left standing around waiting for far too long on arrival to the drop off, turned out drivervwas on a 45 minute break as per taco, understandable, but there should have been more drivers available, and on return to vehicle pick up took in excess of 1 hour 45 minutes, I had to call multiple times to see where shuttle was to be fobbed off with lies upon lies turned out again driver was on break, the man at the office was antagonising me knowing fill well i was fumimg by this point. How on earth this company is allowed To get away with this behaviour i dont understand. Will never use again and i advise no one else does. Very amateur business practise. AVOID AVOID AVOID!

I paid cancellation fee so if I cancelled I would get a refund but they gave me a refund but then took £20 for cancellation really bad service woukd never use again

I needed parking at Stansted and decided to do a meet and greet since it was convenient so I booked through compare the airport parking. I got to the airport and luckily took a photo of my mileage, fuel and the car.

Upon return I discovered that the mileage of my car had gone up by 162 miles and the fuel almost empty. Given that I had a 2.5 hour drive home at 12am through A roads, this was not exactly what I needed.

I’ve lodged a complaint and yet to hear.

My advice to people? Meet and greet is not the one and if you do need it, always take photos of your car and the mileage.

STAY WELL AWAY. Worst parking experience ever

Was booked in to park pilot ltd at Stansted. There was a surprise additional hidden charge of £20 to pay on arrival and I almost missed my flight due to the long 45 min wait there for the shuttle. The return shuttle was equally long coming and I returned to my car mats all muddy and messy. Wouldn’t use again… avoid!

A complete con. Although they are a comparison site there is no control over the companies they present. I would also question their independence as they may just be a front for the companies. The company we booked with left waiting at the airport for 40 minutes on arrival and then insisted we pay a £14 car park ticket caused by their delay. On our return after waiting 30 minutes we could see on the remote app that our car hadn’t moved despite their saying it was on its way. Be very wary of this site unless you want your trip ruined.

I used this company last year and had an awful experience!
I was just going through comments and I can’t believe that trading standards haven’t done something about this company! It’s shocking that they are still able to carry on???

I rather stupidily did not read the reviews before booking. Only then seeing how poor the service was rearranged my parking. I lost money.
Would urge all to check reviews before acting.

Avoid this company. The full cost of the booking was not made clear at the point of purchase, with an additional £16 (£8 each way) charged on the day for entering and exiting the airport car park that was never disclosed beforehand.

The service from iPark was extremely poor throughout. Communication was difficult, and upon returning from my trip I received multiple calls pressuring me to collect my car immediately, despite still waiting for my hold luggage and being well within the 30-minute collection window provided.

Most concerningly, the driver told me they were going to leave my keys by the wheel and walk away from the vehicle. I specifically asked them not to do this, but they did it anyway. To top it off, my car was returned absolutely filthy and appeared to have been stored in a muddy field for the duration of my trip.

Based on my experience, I would strongly advise against using this service. I genuinely struggle to reconcile my experience with the positive reviews I had read beforehand.

Absolutely shocking! DO NOT USE!!! We had to pay an extra £20 when dropping off the car for the shuttle bus when challenged, they advised it was because I’d booked through a third party! With a flight to catch and the shuttle bus waiting, just paid it! Had to wait over an hour for the shuttle bus with other passengers from various flights.A couple with a baby had waited 2hours! We were all constantly ringing for them to say it’s always 10 minutes away! The car park itself was just a field with a portocabin! Save your money and go elsewhere, chose a reputable and reliable company!!