Complete Prime Residential Opiniões 

203
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As our new property manager Temi Dairo provided prompt and efficient service. He handled our enquiry in a very timeous and professional manner.

Classificada 5 em 5 estrelas

I recently resigned my lease with Complete Prime Residential and Saffiya El-Moumane and Temi Dairo have been incredibly helpful in the process. From answering my calls and emails swiftly to pointing m... Ver mais

Classificada 5 em 5 estrelas

Chrystalla has been excellent from the start with any issues we have had. The company as a whole has been such a more positive and stress free process compared to our last letting agents which i would... Ver mais

Classificada 5 em 5 estrelas

My property Manager safiyya mounmane.she gave us enough support in all through the process . We been staying in the property from an year and want to stay more in the property and she supported us... Ver mais

Informações sobre a empresa

  1. Empresa gestora de propriedades
  2. Agência imobiliária

Escrito pela empresa

Complete Prime Residential are leading Lettings & Management Specialists. We provide a bespoke service for thousands of international landlords, while helping secure thousands of rental properties for tenants worldwide. With global expertise, and feet on the ground in London, Manchester, Birmingham, Liverpool, Berlin and Hong Kong, our highly professional team can provide support across thirteen international markets. We offer our expertise as soon as you have purchased your property and will work with you through every point of your investment management cycle, from completion and handover from the developer to furnishings, lettings, and property management. Finally, when it's time to realise your investment potential, we can even help you maximise returns with our resales service based on in-depth market insights. For Tenants: We work with thousands of tenants internationally to source and secure their ideal home quickly and efficiently. Our experienced lettings negotiators will guide you through the entire lettings process, from conducting viewings and submitting offers to referencing and preparing your tenancy agreement. Our team of property managers will support you during your tenancy to ensure the best possible experience once your new home has been secured, dealing with your enquiries, and resolving your property maintenance issues around the clock. For Landlords: We usually welcome landlords and real estate investors into our client lifecycle immediately after they have made a purchase - and often in advance of the completion date of the development - which means we can act promptly and efficiently with your lettings process, ensuring we maximise the performance of your residential investment asset. When landlords ask us why we have become one of the leading partners for real estate investors, our answer is simple: it is because we streamline the entire lettings process for you, managing everything from your property handover to any legal documentation you have to prepare before you rent your property. For Buyers and Sellers: Our global residential property experts have access to a network of both local and international homebuyers and investors and are best placed to advise on the sale of your residential investment asset. Our consultants will manage the process from negotiation to completion. Our people are trained and inclined to think beyond the obvious, putting in the hard work takes to find the perfect buyer or achieve the best price for your property. We listen to our customers, and we go the extra mile to make sure we find the right property for our active database of buyers or the best prices for our sellers and investors. Our team of people know their markets well and are experienced, knowledgeable, and passionate about property and property investment.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

203 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(203)

47 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very Good Experience

I live in a rented flat and Ryan has been agent from almost last two years. I only have a positive experience with him. Always open to talk, via email or phone, and helping me with issues with the flat or the building very quickly.

7 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

One of the worst property agents

One of the worst property agents that we have rented from in our experience. Would not recommend using these property agents.

Took us almost a month to get our deposit back, they tried to charge us for issues in the property that were already present on move in - due to poor due diligence and lack of consistencies between reports.

Viewed the property & one side was covered in scaffolding, property agent confidently said that the balcony side was not going to be covered in scaffolding - clear lie just to get tenants into the flat as one month later there was scaffolding being put up.

This was up on the building for 8 months (pretty much our whole tenancy - it took 2 months to take down & pull down). Horrendous drilling & building noises everyday.

22 de janeiro de 2024
Opinião espontânea
logótipo da Complete Prime Residential

Resposta da Complete Prime Residential

Dear Roz Keefe,
We have seen your review left on Google and have responded.
We appreciate your feedback and apologise for any inconvenience you experienced. Regarding the delay in returning your deposit, please be advised that we negotiate deposit claims between landlords and tenants, a process subject to both parties' agreement. This negotiation may contribute to a slightly longer timeline for the return of the deposit. Regarding the scaffolding, we believe that it was present when you viewed the property before moving in. Unfortunately, this scaffolding is the responsibility of the building, and therefore out of Complete’s control. However, we do apologise for any miscommunication that may have occurred.
Best regards,
The Complete Team

Classificada 5 em 5 estrelas

Professional support

Professional and friendly support from property manager Harry Emsall at Complete. Harry was responsive to emails and provided practical advice when dealing with tenants/ renewals. .

1 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good service and assigned Property Manager

Renting via Complete as a tenant has been a positive experience. Issues raised have been responded to quickly and found the staff in the office very pleasant. No complaints or major issues, would recommend for professional tenants. Our property manager was Kirsty R - Good communications and helped us when we required it.

9 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Complete Manchester - Ryan Coucill

Ryan Coucill has been managing our flat in Manchester for about 5 years. We are very happy with him, he is on top of everything, very responsive and deals with any issues promptly.

19 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Prime Residential - highly recommended

Have been very happy with Melissa's efforts to manage my property over the last few years. After experiencing rubbish support from another agency before, it was quite a relief to finally get someone who is invested in improving 'rental management' vs competing with a sales department (where all the effort goes).

Having seen some unfair 'mob-mentality' posts from social media about Prime Residential, I thought I'd add from my point of view Melissa has been exceptionally professional the whole journey - she ensured that proper compliance checks were carried out and coordinated the necessary repairs. This ended up costing me more, but ensured the house was safe and up to standards.

Melissa has always been quick to respond to any queries and is polite and friendly. I'm happy to recommend her business.

17 de janeiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Complete long term management

Complete managed our property for almost a decade and for the most part did an excellent job.

In recent years Jodie has managed the account, I highly recommend her, she has been available to answer all questions and has promoted us on areas that have needed our attention and navigated a rather difficult exit situation with professionalism and patience.

1 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Shamira

I have a tenant of complete prime residential since October 2021. i have had a great experience with them, in particular with Shamira from their Manchester office, my assigned property manager. Shamira is responsive in her emails, always polite and professional. I always get a prompt response from her and any issues are quickly resolved. I would like to thank Shamira for her hard work and for making my experience a positive one.

6 de janeiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Good service

Grace Baffour Ata was very quick and efficient in finding me an apartment and moving me in in a short period of time. I would definitely recommend Complete Prime

12 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Professional, Assuring and Empathetic Service

Reni Rupprecht has been very supportive and helpful in guiding me to make the decision I needed to make on my property. Reni understood my situation and needs and helped me understand my options. She was professional, assuring and empathetic throughout the process. I've been with Complete for over ten years, and I've always been happy with their service and support. Reni is a testament to the quality of professionalism of the company.

22 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient and good service

I have used Complete Prime Residential to manage my property since inception. They have done a great job in keeping my property in great condition and always looked after the tenants.

30 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Complete Prime Residential is an…

Complete Prime Residential is an excellent company. Their staff is incredibly helpful and has been able to assiss me with several matters regarding my rental property, even though I am located overseas. I have had the pleasure of working with my property manager Ryan Coucill, who has been exceptionall responsible. Whenever I encoutered difficulties, he was prompt in provioding solurions and I am extremely grateful for his assisstance.

26 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

CPM & Shamira

I have been renting from CPM for 5 yaars now (Quay Central Liverpool), my property manager Shamira Dar is very on the top if her game, she is always advocate of the renter, sort out any issues promptly, always available and approachable, even when the rent price went up, she made sure I am protected with best deals. Shamira is an incredible property manager and just make my life easy in my current property. I have dealt with other companies/ property manager for the past 10 yrs, this has been by far the best experience! Thanks Shamira for your hard work and dedication.

21 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

I have been dealing with Shamira throughout the tenancy and she has been more than supportive and helpful throughout! There to answer any questions and sort any issues straight away, couldn't recommend enough.

21 de dezembro de 2023
Opinião espontânea

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