completedworks.com Opiniões 34

TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I wanted the earrings from the bear Tiffany wedding as soon as I saw them and reached out to Completed Works. From the first email to the delivery of these magical earrings, everything was just specta... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

very poor quality, tarnishes immediately! I bought the scrunch earrings from an independent boutique in NYC. They began tarnishing almost immediately, so I got in touch with the company for a replac... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

AMAZING!!! 10/10!!! I lost one of my favourite and much worn earrings on a night out, and was really disappointed. I searched on line for the same or similar with no success, as they were a few years... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I read the other reviews on here after ordering some earrings so was a little worried about what to expect. However, I needn't have worried as my experience with Completed Works has been fabulous. Th... Ver mais

A empresa respondeu


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

34 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I wanted the earrings from the bear…

I wanted the earrings from the bear Tiffany wedding as soon as I saw them and reached out to Completed Works. From the first email to the delivery of these magical earrings, everything was just spectacular. Beautiful product and customer service…

20 de novembro de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Sharmeen, thank you for your kind words. We hope you have been loving the Peat earrings.

Best,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Amazing jewelry and repair service

Amazing service! The team was polite and helpful throughout our email exchanges, and the repair was done so professionally — my jewelry looks brand new. I couldn’t be happier!

15 de setembro de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Maria, thank you for the review. We’re so glad your piece feels brand new again.

Best,
Completedworks Customer Care

Classificada 5 em 5 estrelas

AMAZING!!

AMAZING!!! 10/10!!!
I lost one of my favourite and much worn earrings on a night out, and was really disappointed. I searched on line for the same or similar with no success, as they were a few years old. I contacted the customer service team at Completed Works. They got straight back to me - they found a pair in their archive. They emailed me a purchase link and the new earrings arrive on Monday. Brilliant service, great follow up and of course gorgeous original jewellery we all love. VERY Grateful for the fabulous service and speedy communication. Thank you, I’ll be shopping again!!

18 de julho de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Kirstie,

Thank you so much for your kind words. It means a lot to hear that our team could help you get your favourite earrings back to you. We look forward to welcoming you back soon!

Best,
Completedworks Customer Care

Classificada 3 em 5 estrelas

They charged me two months before delivery

They charged me for a back ordered item. I know my card should be authorized, but I used to work in the credit card industry and you’re not supposed to be charged until the item ships. They don’t seem to follow the regulations.

31 de março de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Elizabeth,

Thank you for taking the time to share your feedback.

To clarify, we take payment at the time of purchase—including for any pre-order items, in order to secure your order. This is outlined in our payment terms and helps us manage stock and fulfilment efficiently.

We’re sorry to hear about your experience and genuinely appreciate you bringing it to our attention. Feedback like yours helps us assess and improve the overall customer journey.

If you have any further concerns or would like us to review your order specifically, our customer care team would be more than happy to help. Please feel free to reach out at info@completedworks.com.

Best,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Excellent customer service

I received a faulty necklace in my order and emailed customer service immediately with pictures. The customer service team was so quick and kind to respond to me, offering a replacement necklace that passed their personal quality control. They even sent me images of the new necklace before sending it to me. Overall, we exchanged emails very effectively and I felt supported all the way through the process. Thank you so much for the beautiful designs and stellar customer support!

4 de março de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Veronica,

We appreciate your thoughtful feedback, and hope you're enjoying your replacement necklace.

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

I love my ear cuff

I love my ear cuff. Beautiful! All aspects of service were excellent. Highly recommended - I would have no hesitation in using them again.

4 de março de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi K L,

We're so glad you love the ear cuff – and look forward to welcoming you again soon!

Warm regards,
Completedworks Customer Care

Classificada 1 em 5 estrelas

Leave terrible tarnish marks

Leave terrible tarnish marks. I’ve never had this problem with high street earrings. They are completely un wearable.

28 de fevereiro de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Claudia,

We're so sorry about your recent experience. This is not an issue we've encountered before with the style you purchased. We’ve since addressed the matter and have provided you with a solution. If there’s anything else we can do, please don’t hesitate to reach out.

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Amazing quality and very unique design…

Amazing quality and very unique design - have few pieces and would buy more. Love the aesthetic and independent charm.
Also the best support team - very open and human, thanks for your help!

21 de fevereiro de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi,

Thank you for your review – we're so glad you love your pieces!

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

So helpful

So helpful; Prompt return of message and easy to solve issue; beautiful products

18 de fevereiro de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Mandeep,

Thank you so much for your review! We hope to welcome you again soon!

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Lovely jewellery

Lovely jewellery, distinctly different from many other retailers products. Very comfortable to wear.

10 de fevereiro de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi,

Thank you so much for the review!

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Stunning

I bought a necklace from completed works,a world locked by politics and money and it is so beautiful possibly the loveliest necklace I have ever owned I absolutely love it.Sandy from customer service was fast to reply to my query so all round a lovely experience x

10 de fevereiro de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Antoinette,

We appreciate the kind review. We hope you love the necklace and we look forward to welcoming you again soon!

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Shipping from the UK was fast and the…

Shipping from the UK was fast and the jewlery was well packaged. I really like their jewelry. Well made and fashion forward.

15 de janeiro de 2025
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Elisa,

Thank you for sharing your review. We hope to see you again soon!

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

I love the earrings I bought

I love the earrings I bought - I’m wearing them now, and the stackable rings. But it is the earrings I love most of all.
* It would be even nicer if CompletedWorks didn’t give cut and paste responses. Rather don’t respond at all.

26 de dezembro de 2024
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Wellesley,

Thank you for taking the time to leave a review. We appreciate your kind feedback and hope to hear from you soon!

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Men’s custom wedding band

I recently commissioned Completedworks to design and make a custom wedding band for me.

I was very happy with the service provided by the team throughout the design process and in sourcing the stone which is embedded on the inside of the ring. The team were also quick to add an engraving after I changed my mind on this!

I’m really happy with my ring and would highly recommend Completedworks.

5 de setembro de 2024
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Adam,

Thank you for sharing your kind review! We're delighted to hear you're happy with your custom wedding band.

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Beautiful jewellery and fantastic…

Beautiful jewellery and fantastic customer service! It is worth collecting your items so that you can see the amazing building that completed works resides at.

30 de novembro de 2024
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Lesley,

Thank you for sharing your review. We loved having you in our showroom and we're glad you enjoyed the space.

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Super stylish

Stylish and different jewellery that’s eco friendly. Super fast shipping, items were beautifully packaged. Thank you

3 de dezembro de 2024
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi there,

Thank you for taking the time to leave a review. We appreciate your kind feedback and hope to hear from you soon!

Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Such a gorgeous studio and really…

Such a gorgeous studio and really beautiful jewellery. Huge thank you to Sandy who helped me pick out my wedding earrings and was so kind and patient and made the whole experience really wonderful!

7 de novembro de 2024
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Harriet,

Thank you so much for sharing your feedback. We truly value your support and look forward to hearing from you again!


Warm regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

Beautiful pieces, excellent service

I ordered a pair of earrings for my wedding that I sadly could not keep because they did not go with my gown as I had envisioned, but the customer service department was so kind helpful in the returns/exchanges process! Such gorgeous jewelry, I know I’ll be ordering again for another occasion soon!

11 de novembro de 2024
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Erin,

Thank you for taking the time to leave a review. We appreciate it and hope to hear from you soon!

Warm regards,
Completedworks Customer Care

Classificada 2 em 5 estrelas

Supremely overpriced jewellery

Supremely overpriced jewellery, not well designed. Customer service patronising and unhelpful.

14 de outubro de 2024
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Polly,

We appreciate your feedback!

We're sorry to hear the piece didn't meet your expectations. This feedback is really disappointing to hear, and we’d love the opportunity to discuss this further. Please forward your order number and details to info@completedworks.com.

Please know our customer care team always strive to help and assist our customers in every way possible. We’re constantly striving to improve our customer experience and your feedback is incredibly valuable to us.

Kind regards,
Completedworks Customer Care

Classificada 5 em 5 estrelas

My CompletedWorks necklace…

My CompletedWorks necklace unfortunately broke, I got in contact with customer service and they were SO helpful! They were absolutely lovely and understanding.
As the necklace was in warranty they offered to repair free of charge. Once they received the necklace in their office, they decided instead to offer a replacement and shipped this out straight away. I received it within just a few days. Really pleased with their resolution and big thank you to their lovely team - I’m so happy to have my favourite necklace back!

25 de outubro de 2024
Opinião espontânea
logótipo da completedworks.com

Resposta da completedworks.com

Hi Charlotte,

Thank you for your kind review! We're glad you're enjoying the replacement.

Warm regards,
Completedworks Customer Care

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais