Complianz Opiniões 158

TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Just awful. Where do I start? The error message about CMP and TCF. I contacted their support as my ads were not showing and wanted to get this sorted. Nothing. Radio silence. While I admit it... Ver mais

Classificada 5 em 5 estrelas

Great and fast support! My issue with the license and login was solved quickly and professionally. Very helpful team, highly recommended.

Classificada 5 em 5 estrelas

I'm using the Complianz Cookie consent for wordpress. The plug in is straight forward and the online explanations are really detailed. At some point I contacted the support due to specific questions.... Ver mais

Classificada 5 em 5 estrelas

We had many issues due to our motive overwriting the plugin and honestly without the support from Antonio C. we would not be able to actually get this done. They were quick to respond and very "dummy"... Ver mais


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

158 opiniões

5 estrelas
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1 estrela

Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Just awful

Just awful.

Where do I start? The error message about CMP and TCF. I contacted their support as my ads were not showing and wanted to get this sorted. Nothing. Radio silence.

While I admit it perhaps wasn't the best fit for my smaller blog and WooCommerce set up, it was heavy, difficult to understand, and plain and simple, very user-unfriendly. The guidelines and information are badly written.

In the end, after a week of hair pulling, I deactivated it, and went with the pro-version of WPConsent. Like night and day, seriously. If you find yourself unsure about which one to go for, do yourself a favour and totally skip Complianz.

13 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

bad support, no help after months

cannot recommend this if you have a german website. There are problems that we have since months and all they say, if they answer at all is that now they found an even more complicated issue. I asked them to inform us of their refund policy since we need to get a solution that works - no feedback at all. There is also no escalation contact. Pathetic

27 de março de 2026
Opinião espontânea
logótipo da Complianz

Resposta da Complianz

Hi Iris, thank you for sharing your experience.

You're right to be frustrated, and we're sorry we let you down.

The German translation issue you ran into is indeed an issue on our end we haven't managed to resolve yet. We take full responsibility for the delay of the fix and suboptimal communication, we have reviewed this internally and put in place some changes to assure this won't happen again.

We've been in touch via support to make this right with you. We hope to hear from you and that we'll have the opportunity to do better by you.

Classificada 1 em 5 estrelas

Support is frustratingly bad and long…

Support is frustratingly bad and long still waiting.

28 de fevereiro de 2026
Opinião espontânea
logótipo da Complianz

Resposta da Complianz

Hi James,

I'm sorry to hear about your experience with our Support! We try our best to get back to each and every Support request as soon as possible and provide you with high level support.

Classificada 5 em 5 estrelas

Excellent support

Excellent support, friendly dialogue and competence in what they do. I had an issue due to a slightly more complicated theme and they helped provide a solution. Thank you.

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect with Outstanding Support – 100% Worth It

My experience with Complianz has been 100% positive. It fully covers my needs for both cookie management and privacy compliance on my company website. The setup process is clear and comprehensive. The ability to automatically update the scan for new cookies is extremely convenient, as is the option to translate the generated documentation.

There is a high level of design customization to match your brand, along with options to manage the layout for both desktop and mobile. I had a few minor needs, and the support contact (Mr. Roberto in my case) was fantastic. Email responses were fast, direct, helpful, and professional.

I absolutely recommend Complianz from every point of view.

25 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Useless plugin (free version)

This plugin is great for one thing — beg for money to upgrade to the Pro version. The free version doesn't include the basic EU cookies compliance any more, so it's essentially useless.

Use CookieYes instead if you want free GDPR functionality and Consent Mode v2 enabled, otherwise your cookie is not "legal enough" in 2026.

Update: if you're using Google services like Analytics, GDPR is not enough for "core functionality", you have to also respect DMA via V2 signals. Maybe their Pro version does that, but there are free plugins that do that, for example the abovementioned one.

24 de fevereiro de 2026
Opinião espontânea
logótipo da Complianz

Resposta da Complianz

Hello, thank you for your feedback.

I'd like to address a few points about GDPR compliance and our free version.

Our free version does provide basic EU cookie compliance. It includes a functional consent banner that blocks scripts until consent is given and the Cookie Policy, which are the core legal requirements under GDPR. Theses functionalities have not been removed.

There are some specific features like for instance Consent Mode v2 or IAB TCF support for which we do prompt you to upgrade to Premium. This remains necessary in order for our team to maintain the support for both the Free and Premium plugin.

We continue to provide support and updates for our community, both Free and Premium users.

Classificada 5 em 5 estrelas

A company that listens to feedback

I gave Complianz some feedback on their website after I experienced a problem.

They took the feedback on board and they updated their website to fix the issue that I had.

This is RARE these days, usually customer service interactions today result in dismissive responses and just more customer frustration, so credit to Complianz.

Thank you for taking my concern seriously.

20 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Have a lot off issues with it don’t…

Have a lot off issues with it don’t work when we want concent mode to be logged on external booking system with our subdomain. Also a lot of issue installing plugin and not great support

29 de janeiro de 2026
Opinião espontânea
logótipo da Complianz

Resposta da Complianz

Hi Joakim,
Thank you for your feedback.

I can see you've had a frustrating experience, and I want to address your concerns directly.

We responded to your latest ticket within 2 hours, and throughout October-November, multiple Support Agents provided multiple detailed responses to your inquiries. We take pride in our support response times and have maintained consistent communication throughout our interactions.

Regarding your technical issues, it concerns a incompatibility with Consent Mode V2, Complianz and your setup unfortunately. It has to be said that that unfortunately running two separate GTM containers at the same time cannot be done in a Consent Mode V2 compliant manner. Our team has informed you of the limitations, and the possible workarounds.

Regarding your current SSL installation error: This is a server configuration issue on your hosting environment that's preventing secure communication with our licensing server. We're committed to helping you resolve this via the ticket you've opened just 3 hours ago.

I hope you'll give us a chance to help you resolve your latest technical issue and reconsider your review.

Classificada 5 em 5 estrelas

Excellent customer support

I had an issue with my WordPress premium licence, which was resolved quickly. The customer service team was excellent. Many thanks to Sahar from Complianz.

22 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing support

We had many issues due to our motive overwriting the plugin and honestly without the support from Antonio C. we would not be able to actually get this done. They were quick to respond and very "dummy" friendly. As a small company who doesn't have an IT employee and just is not very well versed in the topic, Antonio C.'s help was genuinely such a relief.

22 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly and efficient staff

Friendly staff, great customer support and quick responses to any queries. Sahar from the customer support team was very helpful and resolved my query quickly. Would definitely recommend!

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service

I have used the free version of Complianz on a number of sites and been happy with the results. A move to the Pro version was a little trickier and I have decided to stay where I am in the short term. Notwithstanding this the support from Complianz, I dealt with Marta, was exemplary, frankly exceeding my expectations. If you are unsure about the product or the company my experience is that you absolutely safe to engage with them. 5 Stars without hesitation.

13 de janeiro de 2026
Opinião espontânea

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