placed an order, shipped out, sent back to warehouse for some reason, i requested a refund - no answer, not via email, not via phone. just ignoring clients
A empresa respondeu
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Leia as opiniões dos outros
We highly recommend Conro Electronics. They have been our main provider of top quality solders and equipment for many years. Neil has been instrumental in improving all of our soldering processes sin... Ver mais
I use Conro on a daily basis for all my consumable ordering. Great company to deal with and the online portal makes it so much easier for ordering. I like the regular updates we receive on email to g... Ver mais
A empresa respondeu
Very impressive delivery time, & ordering on line went smoothly. Also, the only source I could find in the UK for the most usefull widths of the excellent 3M/Scotch 233+ masking tape.
Informações sobre a empresa
- Empresa aerospacial
- também em
- Fornecedor de materiais de construção
- Fornecedor de peças electrónicas
- Fornecedor de peças para eletrodomésticos
Escrito pela empresa
ConRo is a specialist distributor of high-performance specialty chemicals & materials supporting Aerospace, Aviation, Defence, MRO and OEM manufacturing environments. We also work closely with customers across high-reliability markets, including Automotive, Medical, Industrial, Rail and Renewable Energy sectors.
Informações de contacto
Unit 3-4, Williams Court, Pitstone Green Business Park, LU7 9GJ, Pitstone, Reino Unido
- 02089531211
- info@conro.com
- conro.com
4,3
Excelente
126 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
ity was an urgent order and you ship it…
ity was an urgent order and you ship it at time
28 de julho de 2026
Great Company
Very helpful & efficient company to deal with - I would highly recommend them
25 de julho de 2026
My order is taking waaaaaaay too long…
My order is taking waaaaaaay too long to ship! I want to know if there is a way to ship it sooner
25 de julho de 2026
Buying on their web site is very easy .
Buying on their web site is very easy .
Conro has a lot of references in stock.
Plus the prices are reasonable.
24 de junho de 2026
ignoring clients whenever they want
placed an order, shipped out, sent back to warehouse for some reason, i requested a refund - no answer, not via email, not via phone.
just ignoring clients
15 de maio de 2026
Opinião espontânea
Resposta da ConRo Limited
We're sorry to hear that you were unhappy with your experience.
Following our investigation, your order was dispatched on the same day it was placed. Unfortunately, it was returned to our warehouse in error by FedEx before delivery could be completed. As soon as we became aware of the issue, we re-dispatched your order on the same day.
We can also confirm that the tracking information for both the original shipment and the replacement shipment was shared with you, so you had visibility of the progress throughout.
We sincerely apologise for the inconvenience caused by the courier's error. Providing excellent customer service is extremely important to us, and we would never intentionally ignore our customers. If there is anything further you would like to discuss, please contact us directly and we'll be happy to help.
Conro is reliable
27 de abril de 2026
Resposta da ConRo Limited
Thank you for the review Chris! We are glad to help!
great service
great service. Receiving updates regarding delivery date and time
29 de dezembro de 2025
Excellent service as always
Excellent service as always, website very easy to use
26 de novembro de 2025
Great company
Great company, great prices, easy to deal with UK staff who get your order out to you on time and in full
25 de abril de 2025
Resposta da ConRo Limited
Thanks so much, Pete! We really appreciate your feedback — it’s great to hear you’ve had such a smooth experience with our team and service.
fast reply and good service
26 de setembro de 2025
Resposta da ConRo Limited
Thank you, Darren! We’re glad our team could assist you quickly — we really appreciate you taking the time to leave us a review.
the website is excellent
the website is excellent. Customer support is fast and efficent.
26 de setembro de 2025
Resposta da ConRo Limited
Thanks, Jenny! We’re so pleased you find the website easy to use and our support team responsive — your feedback means a lot to us.
Resposta da ConRo Limited
Thank you! That’s exactly what we aim for — fast, efficient, and stress-free service. We really value your continued trust in ConRo.
I use Conro on a daily basis for all my…
I use Conro on a daily basis for all my consumable ordering. Great company to deal with and the online portal makes it so much easier for ordering. I like the regular updates we receive on email to give status of order. Cannot fault the service. Thanks
25 de julho de 2025
Resposta da ConRo Limited
Thank you so much! We’re thrilled to be your go-to supplier and that our online portal and updates make ordering easier. We truly appreciate your ongoing support.
Great Reactivity
Great Reactivity
Many thanks again, ans sorry to answer this late to this survey
30 de junho de 2025
easy to use webshop.
easy to use webshop.
correct papers with articles.
shelf life ok.
fast delivery.
25 de junho de 2025
Very promt reply.
29 de abril de 2025
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