Contract Divan Beds Opiniões 131

TrustScore: 4 em 5

4,2

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Classificada 5 em 5 estrelas

Ordered the zip link essentials contract 1000 pocket sprung super king ottoman. Build quality is good and the mattresses are also good. Better than you might expect for the price and very comfortabl... Ver mais

Classificada 5 em 5 estrelas

Very nice well made bed base I went for the sprung top version but maybe should not have bothered as the springs are small and I can’t see or feel them being effective. But other than that we are happ... Ver mais

Classificada 4 em 5 estrelas

Great bed at very good value for money. Instructions not clearest, but I did manage to put it together single handedly (79 year old female). Would have helped to have stickers indication headboard scr... Ver mais

Classificada 4 em 5 estrelas

Everything arrived in one delivery and the order was correct and nice quality. Just one star less due to some damage to a bed base (not visible when mattress is on) and, when they called to book the d... Ver mais

Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos

Escrito pela empresa

Retailer of premium hand made and quality UK Manufactured contract beds. specialising in beds for: Hotels, B&Bs, Student accommodation, Boarding, ,schools ,Holiday camps, Hostels, HMO's & Prisons.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

131 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 25% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Note that they take 50% + delivery on…

Note that they take 50% + delivery on returns. They are completely inflexible about this even if the bed has never been out of its wrappers and did not get into the bedroom. In fact the bed was taken back at once by the same delivery van and men. The whole transaction took 1/2 an hour. Their communication is awful in that I was never able to speak to a person. Delivery was awful. I was waiting the first time and received a call to say there had been an accident and they couldn't come. A morning wasted. The second delivery did not happen because I did not receive a phone call. Third attempt was made but as soon as they got to the door they said the mattress wouldn't go in. I told them to try harder. They did and it did go in. Then they couldn't get the base into the bedroom so the whole thing - still in its cellophane - was returned there and then. The cost to me: £1066.98 and they refunded me £420.99. They refuse to compromise in any way.

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very nice well made bed base I went for…

Very nice well made bed base I went for the sprung top version but maybe should not have bothered as the springs are small and I can’t see or feel them being effective. But other than that we are happy with our purchase. Contract Divan Beds delivery service was very good, on time with nice delivery men.

9 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered the zip link essentials ottoman

Ordered the zip link essentials contract 1000 pocket sprung super king ottoman. Build quality is good and the mattresses are also good. Better than you might expect for the price and very comfortable with good support. Delivery was fairly prompt. Paid for assesmbly which the drivers did no problems.

19 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No customer service contactability

Grifters.

No customer service contactability. I have an issue with my order. Emails ignored and the phone does not get answered.

Eventually answered via email, as they stated phone calls are no longer an option.

If I want to cancel I must pay 50% of cost as the production has already started (over the weekend) 😂

Not a company I would recommend.

18 de maio de 2026
Opinião espontânea
logótipo da Contract Divan Beds

Resposta da Contract Divan Beds

Hi There,

Thank you for your review.

We can confirm that you contacted us over the weekend, whilst our customer support team was closed. You received a response today within an hour of our team reopening.

We also received multiple duplicate requests from you. As stated in our automated email response, sending multiple follow-up emails or duplicate requests can delay the response time, as it may move your enquiry further back in the queue.

Your order was placed on Thursday, and the product was processed for production the same morning. As this is a made-to-order item and production had already started, the cancellation terms were explained to you in line with our policy.

We are sorry to hear you feel this way, however our team did respond as soon as they reopened and provided the relevant information regarding your order.

Regards
CDB Customer Support

Classificada 4 em 5 estrelas

Everything arrived in one delivery and…

Everything arrived in one delivery and the order was correct and nice quality. Just one star less due to some damage to a bed base (not visible when mattress is on) and, when they called to book the delivery in I did say no one would be here from 5pm as it's an office. They said they'd be here at 4pm but it was 5.30pm. My dog was seriously unwell and during a time of great stress they were calling to ask where we were so i had to come back to work.

27 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Great bed at very good value for money

Great bed at very good value for money. Instructions not clearest, but I did manage to put it together single handedly (79 year old female). Would have helped to have stickers indication headboard screw sockets like there were for leg sockets, but could find them by feel.

25 de março de 2026
Opinião espontânea

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