Control Flow Technologies Group Ltd Opiniões 

63
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Stuart from Control Flow came round to do a water audit on behalf of United utilities. Stuart was polite, friendly and engaging, and explained what he found clearly and thoroughly but without being pa... Ver mais

Classificada 5 em 5 estrelas

We had Gavin come into the salon today to see if he could save us wasting water and he has managed to save us 40 litres per minute which is amazing due to us using water for every client that comes in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from Joel last week. Easy to organise the appointment, turned up within the time slot, took less than 30 mins, polite and helpful, no hassle, and agreed actions before he left. The... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

A Cenergist operative came to my home following referral from United Utilities. Complete waste of time. Was here for about 15 minutes. All he did was alter the flow to my taps which I altered back... Ver mais

Informações sobre a empresa

  1. Grossista de produtos de controlo de fluxo

Escrito pela empresa

At Control Flow Technologies Group, we help customers and organisations save water, energy, and money with our patented HL2024® technology. With our Control Flow HL2024® devices, we deliver a fully tailored, turnkey service that tackles some of the UK’s most pressing challenges: water scarcity, rising utility costs, and nutrient neutrality. We work with the UK's major water companies to deliver free Water Audits to customers, helping them save water and money on their utility bills.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

63 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 93% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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3,8

Todas as opiniões

(63)

46 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Gavin was excellent

Gavin was excellent — very professional, friendly and knowledgeable. He explained everything clearly during the water audit and made the whole process quick and straightforward. Great service from Control Flow Technologies. Highly recommended

28 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

Highly recommend! Bethany was so quick and efficient. She fully explained everything she was doing and answered all questions!

25 de setembro de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Jordan, thank you for taking the time to leave a review. We are thrilled you had a great experience and will be sure to let Bethany know of your kind words.
Thank you.

Classificada 5 em 5 estrelas

Gavin come into Goji Hair

We had Gavin come into the salon today to see if he could save us wasting water and he has managed to save us 40 litres per minute which is amazing due to us using water for every client that comes into the salon. Gavin was very informative and I learnt alot! Thanks Gavin!

24 de setembro de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Katie. Thank you for taking the time to leave a review! We are thrilled you have had a good experience with us, and we will be sure to let Gavin know of your kind words. Thank you

Classificada 5 em 5 estrelas

Mr G plumber very professional and…

Mr G plumber very professional and helpful. Thank you very much

24 de setembro de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi David. Thank you for taking the time to leave a review! We are so happy you had a good experience!

Classificada 5 em 5 estrelas

Control Flow water audit

Stuart from Control Flow came round to do a water audit on behalf of United utilities. Stuart was polite, friendly and engaging, and explained what he found clearly and thoroughly but without being patronising. The next steps were also explained well. Very happy with the entire process!

24 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful plumber

Very helpful plumber

18 de setembro de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Dr Ehab. Thank you for your review! We're glad you had a good experience!

Classificada 5 em 5 estrelas

Thanks to Stuart Leek

Thanks to Stuart Leek, we discovered that there were no leaks in our property water system

2 de setembro de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Simon. Thank you for taking the time to leave a review, we are so pleased you had a great experience with us. We will be sure to let Stuart know of your kind words.

Thank you!

Classificada 5 em 5 estrelas

Excellent service from Joel last week

Excellent service from Joel last week. Easy to organise the appointment, turned up within the time slot, took less than 30 mins, polite and helpful, no hassle, and agreed actions before he left.
The follow up is still to happen so fingers crossed that is as good.

28 de agosto de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Derrick. Thank you for taking the time to leave a review. We are so happy you have had a good experience and we will be sure to let Joel know of your kind words!

Thank you!

Classificada 5 em 5 estrelas

No problem

No problem, appointment kept, fitter very friendly and polite

1 de setembro de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Tim,
Thank you so much for leaving a review. We are so happy you had a great experience! Thank you.

Classificada 1 em 5 estrelas

am extremely disappointed with my…

am extremely disappointed with my experience with Control Flow.
A representative arrived at my door unannounced and told me that communication had supposedly been sent to me regarding an upcoming visit. I had received no such communication.

I was told that my property may have a leak because of high water usage and was asked to allow an inspection. The representative was very pushy and put me under considerable pressure. After walking around my property, I was told that a new flow control device would be installed within a couple of days. At the time, I initially agreed.

However, after reflecting on the way the visit had been conducted and the fact that I had been approached without prior notice, I changed my mind. I sent an email clearly stating that I did not consent to the installation.

Despite this, just one hour later my Ring doorbell captured them returning to my property and installing the flow control device. A card was then pushed through my door stating that the installation had been completed.

I am extremely annoyed that this was carried out after I had explicitly withdrawn my consent. The installation has also reduced the water flow into my property, which is causing further inconvenience.

I will now be contacting United Utilities to raise this matter and request that the device is removed.

In my view, the whole experience was unacceptable — from the unannounced visit and high-pressure approach to proceeding with an installation after I had clearly stated that I did not consent.

31 de agosto de 2026
Opinião espontânea
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Resposta da Control Flow Technologies Group Ltd

Hi Adam,

Thank you for taking the time to share your experience with us. We are genuinely sorry to hear that you were left feeling this way, and we completely understand your frustration, particularly regarding the concerns you have raised about consent and the impact on your water flow.

We would really like the opportunity to look into this properly for you and understand exactly what happened during and following the visit.

If you could please contact our team with your full details, including your name, address and any relevant information about the visit, we will investigate this as a priority and work with you to get the matter resolved as quickly as possible.

You can contact us at watersaving@controlflow.co.uk or call us on 0800 783 700.

We are very sorry that you have had this experience. Customer service is extremely important to us, and we want to make sure your concerns are properly addressed.

Classificada 5 em 5 estrelas

Joel was very friendly and informative…

Joel was very friendly and informative and helpful. Arranged for future work to lessen my water bills.

28 de agosto de 2026
Opinião espontânea
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Resposta da Control Flow Technologies Group Ltd

Hi Brigit,

Thank you for taking the time to leave a review. We will be sure to inform Joel of your kind words, and we are so happy you had a great experience! Thank you.

Classificada 5 em 5 estrelas

UU audit. Recommended

Stuart Leek was my auditor and he was polite and chatty. The appointment lasted 20-25 mins and he checked all the taps and loos. Found 2 leaks and suggested an attachment for my meter. Very easy. Leaks to be fixed without charge. Could not fault him.

28 de agosto de 2026
Opinião espontânea
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Resposta da Control Flow Technologies Group Ltd

Hi Katya,

Thank you for taking the time to leave a review. We will be sure to inform Stuart on your kind words.
We are thrilled you had a great experience! Thank you.

Classificada 5 em 5 estrelas

Joel Linkomola

Joel Linkomola - Thank you. Quick processional and warm. Makes you feel totally at ease.

28 de agosto de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Caroline,

Thank you for taking the time to leave a review. We will be sure to inform Joel, thank you for your kind words.

Classificada 5 em 5 estrelas

Good job in all senses

The visit was quick, easy and hassle-free. The engineer came to my home and explained the process, then quickly installed the device. It was done before I knew it. I can't see any difference in water pressure. Thank you Control Flow for saving water and money.

12 de agosto de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi. Thank you so much for taking the time to leave a review!

We are so happy you have had a great experience and that you can't notice any difference in water pressure!

Thank you.

Classificada 5 em 5 estrelas

they were very friendly and polite

they were very friendly and polite, and made it all very easy, and were lovely people.

6 de agosto de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi, thank you for taking the time to write a reply! We are so glad that you had a great experience! Thank you.

Classificada 5 em 5 estrelas

Quick and easy appointment for free

Quick and easy appointment for free! Really recommend!

10 de agosto de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Stamatia, thank you for taking the time to write a review! We are really happy you have had a great experience. Thank you.

Classificada 1 em 5 estrelas

Cold Calling at my House

We received a visit from this company unbeknown to us that they would be attending. Apparently 2 SMS 1 Email were sent to us and i can honestly say we received nothing. After talking to the company who were rude and said do you not want to save money, which to be honest was not the point. Myself and husband were not in when your employee arrived and my 84 year old Mother was in the property. She was told it was to read the meter and from United Utilities. They had not got our permission to come in and start changing other things in the house. I had to ring home after seeing on our ring doorbell that you were in my house much longer than just taking a meter reading. You changed things in our taps that made when we turned off a tap it ran for a while after (how is that saving me money?) This is cold calling at its best

21 de julho de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Julie,

Thank you for taking the time to share your experience with us. We are genuinely sorry to hear that you and your family were left feeling frustrated and uncomfortable following the visit.

We completely understand your concerns, particularly around the communication you expected to receive beforehand, what your mother was told during the visit, and the work that was carried out while you and your husband were not at home. We are also sorry to hear that you felt the conversation with our team was rude — this is certainly not the experience we want for our customers.

We would really like the opportunity to look into this properly and understand exactly what happened during the visit, including the changes made to the taps and the concerns you have raised about the water flow.

If you could please contact our team with your full details, including your name and address, we can investigate this as a priority and work with you to resolve your concerns as quickly as possible.

You can contact us at watersaving@controlflow.co.uk or call us on 0800 783 700.

We are very sorry that your experience has left you feeling this way. Customer service is extremely important to us, and we would really appreciate the opportunity to look into this and put things right.

Classificada 5 em 5 estrelas

I really recommend booking with Control…

I really recommend booking with Control Flow. The water audit was offered to me for free and was no hassle whatsoever. I look forward to seeing my bills decrease and helping save water.

16 de julho de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Gaz, thank you for taking the time to leave a review! We are so glad you had a good experience! Thank you.

Classificada 1 em 5 estrelas

My water was working perfectly this…

My water was working perfectly this morning
You've come round telling us we might have a leak, messed about with the water and now left us with no water at all and we have 3 children.

Now I cant get through to any phones.

In reply to your reply.

No this has not been sorted.
Who ever came out that day from your company causes a leak on my pipe, and united utilities are now saying they need to rip my drive up to fix the leak and they will not be able to put the drive back the way the found it.
Between you and united utilities you are and an absolute shambles

3 de agosto de 2026
Opinião espontânea
logótipo da Control Flow Technologies Group Ltd

Resposta da Control Flow Technologies Group Ltd

Hi Aaron,

We are very sorry to hear about the experience you had and completely understand how distressing and frustrating it must have been to be left without water, particularly with three children at home.

We understand that this issue has now been resolved, but we sincerely apologise for the inconvenience and concern caused at the time. This is certainly not the experience we want any customer to have.

If you are still experiencing any issues or have any concerns following the visit, please do get in touch with our team with your full details so we can look into this for you and make sure everything has been properly resolved.

You can contact us at watersaving@controlflow.co.uk or call us on 0800 783 700.

Once again, we are very sorry for the disruption and the worry this caused.

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