Stuart from Control Flow came round to do a water audit on behalf of United utilities. Stuart was polite, friendly and engaging, and explained what he found clearly and thoroughly but without being pa... Ver mais
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Leia as opiniões dos outros
We had Gavin come into the salon today to see if he could save us wasting water and he has managed to save us 40 litres per minute which is amazing due to us using water for every client that comes in... Ver mais
A empresa respondeu
Excellent service from Joel last week. Easy to organise the appointment, turned up within the time slot, took less than 30 mins, polite and helpful, no hassle, and agreed actions before he left. The... Ver mais
A empresa respondeu
A Cenergist operative came to my home following referral from United Utilities. Complete waste of time. Was here for about 15 minutes. All he did was alter the flow to my taps which I altered back... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Control Flow Technologies Group, we help customers and organisations save water, energy, and money with our patented HL2024® technology. With our Control Flow HL2024® devices, we deliver a fully tailored, turnkey service that tackles some of the UK’s most pressing challenges: water scarcity, rising utility costs, and nutrient neutrality. We work with the UK's major water companies to deliver free Water Audits to customers, helping them save water and money on their utility bills.
Informações de contacto
Unit 1C Hylton Park, SR5 3HD, Sunderland, Reino Unido
- 0800 783 7007
- watersaving@controlflow.co.uk
- controlflow.co.uk
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Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Mark was very polite
Mark was very polite, worked well, explained why I might have the problem, changed my tap, sorted, thankyou
Gavin was excellent
Gavin was excellent — very professional, friendly and knowledgeable. He explained everything clearly during the water audit and made the whole process quick and straightforward. Great service from Control Flow Technologies. Highly recommended
Highly recommend
Highly recommend! Bethany was so quick and efficient. She fully explained everything she was doing and answered all questions!

Resposta da Control Flow Technologies Group Ltd
Gavin come into Goji Hair
We had Gavin come into the salon today to see if he could save us wasting water and he has managed to save us 40 litres per minute which is amazing due to us using water for every client that comes into the salon. Gavin was very informative and I learnt alot! Thanks Gavin!

Resposta da Control Flow Technologies Group Ltd
Mr G plumber very professional and…
Mr G plumber very professional and helpful. Thank you very much

Resposta da Control Flow Technologies Group Ltd
Control Flow water audit
Stuart from Control Flow came round to do a water audit on behalf of United utilities. Stuart was polite, friendly and engaging, and explained what he found clearly and thoroughly but without being patronising. The next steps were also explained well. Very happy with the entire process!

Resposta da Control Flow Technologies Group Ltd
Thanks to Stuart Leek
Thanks to Stuart Leek, we discovered that there were no leaks in our property water system

Resposta da Control Flow Technologies Group Ltd
Excellent service from Joel last week
Excellent service from Joel last week. Easy to organise the appointment, turned up within the time slot, took less than 30 mins, polite and helpful, no hassle, and agreed actions before he left.
The follow up is still to happen so fingers crossed that is as good.

Resposta da Control Flow Technologies Group Ltd
No problem
No problem, appointment kept, fitter very friendly and polite

Resposta da Control Flow Technologies Group Ltd
am extremely disappointed with my…
am extremely disappointed with my experience with Control Flow.
A representative arrived at my door unannounced and told me that communication had supposedly been sent to me regarding an upcoming visit. I had received no such communication.
I was told that my property may have a leak because of high water usage and was asked to allow an inspection. The representative was very pushy and put me under considerable pressure. After walking around my property, I was told that a new flow control device would be installed within a couple of days. At the time, I initially agreed.
However, after reflecting on the way the visit had been conducted and the fact that I had been approached without prior notice, I changed my mind. I sent an email clearly stating that I did not consent to the installation.
Despite this, just one hour later my Ring doorbell captured them returning to my property and installing the flow control device. A card was then pushed through my door stating that the installation had been completed.
I am extremely annoyed that this was carried out after I had explicitly withdrawn my consent. The installation has also reduced the water flow into my property, which is causing further inconvenience.
I will now be contacting United Utilities to raise this matter and request that the device is removed.
In my view, the whole experience was unacceptable — from the unannounced visit and high-pressure approach to proceeding with an installation after I had clearly stated that I did not consent.

Resposta da Control Flow Technologies Group Ltd
Joel was very friendly and informative…
Joel was very friendly and informative and helpful. Arranged for future work to lessen my water bills.

Resposta da Control Flow Technologies Group Ltd
UU audit. Recommended
Stuart Leek was my auditor and he was polite and chatty. The appointment lasted 20-25 mins and he checked all the taps and loos. Found 2 leaks and suggested an attachment for my meter. Very easy. Leaks to be fixed without charge. Could not fault him.

Resposta da Control Flow Technologies Group Ltd
Joel Linkomola
Joel Linkomola - Thank you. Quick processional and warm. Makes you feel totally at ease.

Resposta da Control Flow Technologies Group Ltd
Good job in all senses
The visit was quick, easy and hassle-free. The engineer came to my home and explained the process, then quickly installed the device. It was done before I knew it. I can't see any difference in water pressure. Thank you Control Flow for saving water and money.

Resposta da Control Flow Technologies Group Ltd
they were very friendly and polite
they were very friendly and polite, and made it all very easy, and were lovely people.

Resposta da Control Flow Technologies Group Ltd
Quick and easy appointment for free
Quick and easy appointment for free! Really recommend!

Resposta da Control Flow Technologies Group Ltd
Cold Calling at my House
We received a visit from this company unbeknown to us that they would be attending. Apparently 2 SMS 1 Email were sent to us and i can honestly say we received nothing. After talking to the company who were rude and said do you not want to save money, which to be honest was not the point. Myself and husband were not in when your employee arrived and my 84 year old Mother was in the property. She was told it was to read the meter and from United Utilities. They had not got our permission to come in and start changing other things in the house. I had to ring home after seeing on our ring doorbell that you were in my house much longer than just taking a meter reading. You changed things in our taps that made when we turned off a tap it ran for a while after (how is that saving me money?) This is cold calling at its best

Resposta da Control Flow Technologies Group Ltd
I really recommend booking with Control…
I really recommend booking with Control Flow. The water audit was offered to me for free and was no hassle whatsoever. I look forward to seeing my bills decrease and helping save water.

Resposta da Control Flow Technologies Group Ltd
My water was working perfectly this…
My water was working perfectly this morning
You've come round telling us we might have a leak, messed about with the water and now left us with no water at all and we have 3 children.
Now I cant get through to any phones.
In reply to your reply.
No this has not been sorted.
Who ever came out that day from your company causes a leak on my pipe, and united utilities are now saying they need to rip my drive up to fix the leak and they will not be able to put the drive back the way the found it.
Between you and united utilities you are and an absolute shambles

Resposta da Control Flow Technologies Group Ltd
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