Co-op Insurance Opiniões 

4650
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... Ver mais

Classificada 1 em 5 estrelas

May “26 and made a claim. Got a filthy curtesy car from the repairers and since then have had no communication from Coop. I made an enquiry about my claim back in June and was informed that investigat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... Ver mais

Classificada 5 em 5 estrelas

From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros
  2. também em
  3. Agência de seguro de vida
  4. Companhia de seguros de animais de estimação
  5. Companhia de seguros de automóveis
  6. Companhia de seguros de habitação
  7. Companhia de seguros de viagem

Sobre Co-op Insurance

Escrito pela empresa

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(4650)

1138 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

My parked car was hit by a speeding…

My parked car was hit by a speeding driver. I wasn't in the car. Car was a write off. The driver who hit my car was insured. Co-op passed me onto Marker Study as my underwriter. Terrible comms. I had to do all the work. Hours and hours of emails. Took months to get my money. Absolute nightmare. Wouldn't recommend.

19 de fevereiro de 2026
Opinião espontânea
logótipo da Co-op Insurance

Resposta da Co-op Insurance

Good afternoon Beverly

Thank you for taking the time to share your feedback. We’re sorry to hear that you’re unhappy with the service provided, however we appreciate you bringing this to our attention. We’d like the opportunity to discuss your concerns further with you therefore I have passed your details across to the relevant team and someone will be in touch.

Kind regards

Aysha

Classificada 5 em 5 estrelas

From the very beginning and never…

From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support throughout.
Each move and claim was updated by emails and text, informing me of each costing and how the process was moving along.

15 de abril de 2026
logótipo da Co-op Insurance

Resposta da Co-op Insurance

We are glad you enjoyed your experience with our pet insurance team during what can often be a stressful time. Knowing that our staff helped you feel at ease and kept you well-informed with regular updates throughout the entire process brings us great satisfaction. We appreciate you taking the time to share your positive feedback about our communication and support.
Kind regards
Jemma
The Co-op Pet Team 🐾

Classificada 5 em 5 estrelas

Travel Insurance - Multi Trip/Couples

The Co-op I feel has always been a a good company for many, many years.

I bought the multi trip , couples, travel insurance - it was an extremely good price compared to other companies.

The cover itself is excellent, a really good cover overall - and you can add to it if you have any extras you’d need too.

Bought after an initial quote, which was easy to do/understand and the site itself is easy to navigate.

Overall it was very easy and straightforward to buy the insurance and the documents were sent quickly.

First time using the Co-op for travel insurance but would definitely do so again.

1 de outubro de 2026
Classificada 5 em 5 estrelas

The renewal was easy & straight…

The renewal was easy & straight forward. Scott was very professional & helpful.

2 de outubro de 2026
Opinião espontânea
logótipo da Co-op Insurance

Resposta da Co-op Insurance

Hi Mr Mcintosh

Thank you for leaving us a review. It is great to hear of how our colleague supported you when you called. We look forward to serving you again in the future.

Kind regards
Aysha

Classificada 5 em 5 estrelas

It was the price that got me hooked

It was the price that got me hooked. It was way cheaper than any of the others I had been looking at. The comparison for making a claim and what I would have to pay were roughly the same. This was completed on line in roughly 5 minutes.

30 de setembro de 2026
Classificada 5 em 5 estrelas

Able to speak to a human being

Able to speak to a human being, instead of hoping that the info given on line is correct, there is someone there to help and advise you if there is something you are unsure of.

2 de outubro de 2026
Opinião espontânea

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