Co-op Insurance Opiniões 

4657
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Couldn’t do it on line - triesd the phone but the robot woman couldn’t understand the word yes , Then I waited 15 mins to get answered without any indication of how long the wait would be - really p... Ver mais

Classificada 5 em 5 estrelas

Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... Ver mais

Classificada 5 em 5 estrelas

My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... Ver mais

Classificada 5 em 5 estrelas

From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros
  2. também em
  3. Agência de seguro de vida
  4. Companhia de seguros de animais de estimação
  5. Companhia de seguros de automóveis
  6. Companhia de seguros de habitação
  7. Companhia de seguros de viagem

Sobre Co-op Insurance

Escrito pela empresa

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(4657)

1146 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

From the very beginning and never…

From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support throughout.
Each move and claim was updated by emails and text, informing me of each costing and how the process was moving along.

15 de abril de 2026
logótipo da Co-op Insurance

Resposta da Co-op Insurance

We are glad you enjoyed your experience with our pet insurance team during what can often be a stressful time. Knowing that our staff helped you feel at ease and kept you well-informed with regular updates throughout the entire process brings us great satisfaction. We appreciate you taking the time to share your positive feedback about our communication and support.
Kind regards
Jemma
The Co-op Pet Team 🐾

Classificada 5 em 5 estrelas

Travel Insurance - Multi Trip/Couples

The Co-op I feel has always been a a good company for many, many years.

I bought the multi trip , couples, travel insurance - it was an extremely good price compared to other companies.

The cover itself is excellent, a really good cover overall - and you can add to it if you have any extras you’d need too.

Bought after an initial quote, which was easy to do/understand and the site itself is easy to navigate.

Overall it was very easy and straightforward to buy the insurance and the documents were sent quickly.

First time using the Co-op for travel insurance but would definitely do so again.

1 de outubro de 2026
Classificada 5 em 5 estrelas

The renewal was easy & straight…

The renewal was easy & straight forward. Scott was very professional & helpful.

2 de outubro de 2026
Opinião espontânea
logótipo da Co-op Insurance

Resposta da Co-op Insurance

Hi Mr Mcintosh

Thank you for leaving us a review. It is great to hear of how our colleague supported you when you called. We look forward to serving you again in the future.

Kind regards
Aysha

Classificada 5 em 5 estrelas

It was the price that got me hooked

It was the price that got me hooked. It was way cheaper than any of the others I had been looking at. The comparison for making a claim and what I would have to pay were roughly the same. This was completed on line in roughly 5 minutes.

30 de setembro de 2026
Classificada 5 em 5 estrelas

Able to speak to a human being

Able to speak to a human being, instead of hoping that the info given on line is correct, there is someone there to help and advise you if there is something you are unsure of.

2 de outubro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

every was easy to set up on the…

every was easy to set up on the Internet and the price was just right

20 de setembro de 2026
logótipo da Co-op Insurance

Resposta da Co-op Insurance

We are happy to hear that our online process was simple and affordable for you. Thank you for sharing your feedback.
Kind regards
Jemma
The Co-op Pet Team 🐾

Classificada 1 em 5 estrelas

“Shameful practices “

23rd September I wrote a review about my car insurance and the change of police 4 months down the line. To be told my details have been passed on and I would get a phone call. 8 days on and I’m still waiting for this said phone call. SHAME on you Co op I hope in the next 8 months I don’t have to get in touch with you if I break down or worse.

1 de outubro de 2026
Opinião espontânea
logótipo da Co-op Insurance

Resposta da Co-op Insurance

Hi Mr Gibbs

Thanks for taking the time to leave us your review. I'm sorry to hear you have not yet received a phone call from the correct team regarding your car insurance. I have passed your details over and requested for them to call you to as soon as possible discuss your concerns further.


Kind regards
Leanne

Classificada 5 em 5 estrelas

Spoke to a lovely lady called Julie who…

Spoke to a lovely lady called Julie who helped me out with my new policy. She was very helpful and took her time to explain everything.

1 de outubro de 2026
Opinião espontânea
logótipo da Co-op Insurance

Resposta da Co-op Insurance

Hi Mr Lyall

Thank you for your kind words. It is great to hear of how our colleague supported you when you called. We'd be happy to help again anytime.

Kind regards

Aysha

Classificada 5 em 5 estrelas

Very good price

Very good price
Booked a single trip , so good I chose this again later in the same year
Cover is perfect

29 de setembro de 2026
Classificada 5 em 5 estrelas

First Class service

I received first class, compassionate support today from Neveen at Co-Op insurance . I had inadvertently taken out, and paid for, insurance that I did not require. She effectively and efficiently cancelled that insurance and replaced it with a more appropriate policy at a considerably cheaper rate. The whole process, over the phone, was done politely at a pace that I was comfortable with.

1 de outubro de 2026
Opinião espontânea
logótipo da Co-op Insurance

Resposta da Co-op Insurance

Hi Mr Bentley

Thank you for taking the time to leave us a review. We are delighted to hear that you are happy with your new policy and how our colleague supported you when you called. We look forward to serving you again in the future and continuing to provide you with excellent service.

Kind regards
Aysha

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