Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... Ver mais
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Leia as opiniões dos outros
May “26 and made a claim. Got a filthy curtesy car from the repairers and since then have had no communication from Coop. I made an enquiry about my claim back in June and was informed that investigat... Ver mais
A empresa respondeu
My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... Ver mais
From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros
- também em
- Agência de seguro de vida
- Companhia de seguros de animais de estimação
- Companhia de seguros de automóveis
- Companhia de seguros de habitação
- Companhia de seguros de viagem
Sobre Co-op Insurance
Escrito pela empresa
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Informações de contacto
Reino Unido
- coop.co.uk/insurance
4,4
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
So helpful.
A most helpful, knowledgeable and professional representative of your company. A pleasure to deal with. John Beston.
21 de outubro de 2026
Opinião espontânea
Affordable
It’s straight forward doing it online for a quote and the price is reasonable.
19 de outubro de 2026
A simple and easy experience to get…
A simple and easy experience to get holiday insurance.
19 de outubro de 2026
I believe the co-op is an excellent…
I believe the co-op is an excellent place to go for insurance. Their website is very good and the process is very clear. I think they tend to be very good on price.
18 de outubro de 2026
Always good &happy
18 de outubro de 2026
C0-OP Insurance Renewal
Brad was my contact at the Co-op for my my Contents Insurance renewal. I had numerous changes to be made, and Brad worked through them with me to complete my Insurance all sorted.
Thank you
19 de outubro de 2026
Opinião espontânea
Easy to do and a good price.
17 de outubro de 2026
Good price for my trip
17 de outubro de 2026
Easy to use website & competitive…
Easy to use website & competitive prices even when you have medical conditions!
17 de outubro de 2026
Elaine was totally brilliant on the…
Elaine was totally brilliant on the phone.
I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote.
All sorted now. Good price too. Very satisfied customer thankyou.
19 de outubro de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Very good but I would really like to…
Very good but I would really like to receive a hard copy of the policy if possible, please.
2 de agosto de 2026
Resposta da Co-op Insurance
Good afternoon, Mr Baldwin
Thank you for taking the time to leave us your review.
I am very happy to hear that the process to purchase your travel insurance was very good.
I have arranged for a set of document to be sent to you by post. The documents take between 5-7 working days to be received but we accept no liability for documents that are lost or delayed in the post. The system will also automatically send you a set of documents by email also.
I hope that you have a fantastic time on your travels and thank you for choosing Co-op for your travel insurance.
Kind regards
Karen
Co-op Insurance Team
Fast and efficient service
13 de outubro de 2026
Opinião espontânea
AVOID AT ALL COST!
May “26 and made a claim. Got a filthy curtesy car from the repairers and since then have had no communication from Coop. I made an enquiry about my claim back in June and was informed that investigations was ongoing. I again made contact today and have so far spent90 minutes being passed through various departments which requires me to answer security questions each time. Up to this point I have been on the phone for 90 minutes and they suddenly ended the call.
16 de outubro de 2026
Opinião espontânea
Resposta da Co-op Insurance
Good morning Angela
Thank you for sharing your feedback. We’re very sorry to hear about the problems you’ve had with your claim and apologise if you've had little communication regarding this. We understand how frustrating this must be, and we would like to look into this urgently. We have requested some details from you so that we can locate your file. Please respond to us with this information as this will allow us to locate your policy and ensure your concerns are referred to the appropriate team.
Kind regards
Aysha
I've been with COOP insurance for…
I've been with COOP insurance for years. They're very helpful to chat to and seem well priced
16 de outubro de 2026
Opinião espontânea
Efficient and compassionate
Though the website/claiming online is a bit clunky and could be improved we are very satisfied with the insurance and handling of ongoing claims which has been very efficient, timely and fuss-free. Cancellation due to the sad passing of our dog was handled smoothly and with compassion.
4 de outubro de 2026
Opinião espontânea
Resposta da Co-op Insurance
Good morning
We are sorry to hear of your sad loss.
Thank you for taking the time to leave us such a positive review!
Kind regards
Jemma
The Co-op Pet Team 🐾
Good costumes service 👍👍
14 de outubro de 2026
Opinião espontânea
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