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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased the slippers for my sister who has a bunion making it difficult to find a good fit. The Cosyfeet slippers fitted well and are very comfortable.

Classificada 5 em 5 estrelas

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. So... Ver mais

Classificada 5 em 5 estrelas

Always great quick service from Cosyfeet. Easy to use website and kept up to date with delivery details. Love my new slippers. Perfect fit soft material plenty of room for swollen feet and ankles.... Ver mais

Classificada 1 em 5 estrelas

I have a wide foot, and it is difficult to find shoes. I bought items 3 times. It is terrible, the cost price does not correspond to the quality. Last purchase slippers, 71 pounds. Real price 20 poun... Ver mais

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Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

180 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

I will Never again will I shop with…

I will Never again will I shop with this company ordered a pair of shoes on line they were sent to wrong address got on to them to be told another pair has been sent that was a lie after 5 days no shoes got on to them again to be told them shoes was out of order.and i wasn’t informed until I contacted them so i ordered another pair surprise no shoes got on again to be told they hadn’t left the wear house and they don’t know why this is the lady I spoke to was very helpful said she has sent them out if I could give no stars I would.the worse experience ever I appreciate the apology from cosy feet means a lot thank you

8 de outubro de 2025
Opinião espontânea
logótipo da Cosyfeet

Resposta da Cosyfeet

We are very sorry to hear about your recent experience and completely understand your frustration. This certainly does not reflect the level of service we aim to provide.

While the initial delivery issue appears to have resulted from the address entered at checkout, we acknowledge that our handling of the situation afterwards fell short. Unfortunately, due to an internal error, the replacement pair was not despatched as promptly as promised, and we sincerely apologise for the inconvenience and disappointment this caused.

We’re pleased to hear that you have since received your order, but we truly regret that the process was not a smooth one. Please be assured that we have reviewed this case internally to ensure such errors do not occur again.

Thank you for bringing this to our attention — we genuinely appreciate your feedback, and we hope we can restore your confidence in us in the future.

Classificada 1 em 5 estrelas

Shipment options

Cosyfeet offer you checkout for many country - but after checkout and payment you will receive mail cancellation.

Customer service was nice and fast.
Money was refunded.

15 de setembro de 2025
Opinião espontânea
logótipo da Cosyfeet

Resposta da Cosyfeet

Hi,

Thank you for your review.

We do ship to many countries but unfortunately not Bosnia and Herzegovina, for insurance reasons.

Therefore, it does not appear on the list of countries. When you placed the order, you selected Germany instead.

We had to cancel the order because your address is not in Germany.

We apologise for any disappointment caused.

Kind Regards,
Cosyfeet Customer Services

Classificada 3 em 5 estrelas

extra long tongue in left shoe

the tongue on the left shoe seems very long and digs into the bottom of my shin, i'm going to see if i can get 1/2 inch cut off of it otherwise they are very comfy

25 de setembro de 2025
logótipo da Cosyfeet

Resposta da Cosyfeet

Good afternoon

Thank you for contacting us at Cosyfeet.

I am sorry that the Nick shoes are digging into your ankle, they aren't designed to cause you any discomfort.

We would recommend you return them to us and try an alternative style that doesn't cut in, which we can assist you with.

If the shoes are adapted, we will be unable to take the shoes back.

Please don't hesitate to contact us if we can help you further.

Kind regards,
Cosyfeet

Classificada 5 em 5 estrelas

Great footwear for high insteps and diabetics

We initially found getting the correct size difficult due to the brand being much roomier than most footwear. I called Cosyfeet for help and a very friendly and helpful lady gave me some great sizing advice so now my husband is delighted with his Richie slippers! They are perfect for his high insteps and diabetic feet.

7 de julho de 2025
Classificada 5 em 5 estrelas

Comfy socks

I've tried other socks but have always returned to the Cosyfeet Softhold socks as they really understand the value of comfort around the ankles.

7 de julho de 2025
Classificada 3 em 5 estrelas

sub-standard over priced

Bought 3 pairs of socks for over £25 - terrible quality, really thin- holes after 4 hrs wear - they said send them back for arefund but its not good enough =- why should I have the hassle? why can't they sell decent products - will never but from them again - its happened before buit I thought I
would give them one mre chance - bad decision on my part

Update: received a full refund for the socks - I have had no problem
In the past with their thicker socks and will only purchase those in the future - the thinner ones are not up to scratch in my view - very good customer service as usual

14 de julho de 2025
Opinião espontânea
logótipo da Cosyfeet

Resposta da Cosyfeet

We apologise that the socks have developed a fault after such a short period, it's not something that we would expect to happen at all.

A refund for the socks has now been made back to you, we apologise again for any inconvenience this has caused.

Classificada 5 em 5 estrelas

Highly Recommended

From speaking with someone in chat to ordering and delivery I cannot give sufficient praise. The online agent actually answered what I asked and the ordering was very straightforward. A pair of shoes and slippers ordered on Friday and delivered today (07.06.25). A joy that both pairs fit and are extremely comfortable. Thank you to all involved and will recommend using Cosyfeet to anyone who struggles to find footwear to fit in terms of width.

6 de junho de 2025
Opinião espontânea

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