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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased the slippers for my sister who has a bunion making it difficult to find a good fit. The Cosyfeet slippers fitted well and are very comfortable.

Classificada 5 em 5 estrelas

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. So... Ver mais

Classificada 5 em 5 estrelas

Always great quick service from Cosyfeet. Easy to use website and kept up to date with delivery details. Love my new slippers. Perfect fit soft material plenty of room for swollen feet and ankles.... Ver mais

Classificada 1 em 5 estrelas

I have a wide foot, and it is difficult to find shoes. I bought items 3 times. It is terrible, the cost price does not correspond to the quality. Last purchase slippers, 71 pounds. Real price 20 poun... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

180 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service.i bought a pair of shoes and a pair of trainers from this company. The shoes were comfortable, but the trainers gave me blisters first time of wearing them. I contacted customer services and they immediately sent me a free returns label and refunded the money paid for the trainers within a few days.

16 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Top class Customer Service

I had a problem with slippers that I had been wearing quite some time, and i called the company to reorder, not complain. However, when the lady at Cosyfeet heard what had happened, she immediately said there would be no charge for the replacement. Absolutely top class customer service. Thank you, Cosyfeet!

21 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely quality shoes

Lovely quality shoes; width makes them extremely comfortable & they look good too. They are heavier than I had expected but this doesn't affect the level of comfort or wearability. First pair of shoes in a long time I am pain free post walk.

23 de fevereiro de 2024
Classificada 1 em 5 estrelas

Need to less one star

Need to less one star
Shocking how they treated me
Return items as not suitable.
Not even tried on As Fabric on knickers was like plastic and little air holes
This sold as leak proof and also not show mark on out clothing is lost wee
They refusing too issue full refund and just offering partial refund 1.98 not 11.98 that was paid. . Saying refund them to wrong address .. disgusting the way this company dealt with my complain
11

11 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

These boots have changed my life

These boots have changed my life! Having suffered from Plantar Fasciitis for a couple of years and paid a fortune for insoles, I have been wearing your walking boots for just over 12 months and a pair of your winter boots since October. I can now walk everywhere without pain, which means I walk more and feel so much better - thank you so much!!

22 de fevereiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

The shoes were certainly wide enough…

The shoes were certainly wide enough for my feet, which I was happy about. However they are not very well-made, and hurt my feet in other places like the toe area, where the sole was too thin. So I had to return them. And forget what they say about easy returns! You'll be dealing with DHL, not FedEx or UPS, and they are painfully difficult to sort out. I spent over 4 days-worth of hours trying to meet their requirements and apparently failing, as they never showed. I complained to Cosyfeet - more trouble ensued. Hopefully it's now straightened out and the package will be picked up tomorrow. Hopefully.

7 de fevereiro de 2024
Opinião espontânea
logótipo da Cosyfeet

Resposta da Cosyfeet

Please accept our apologies for the inconvenience you have faced.

Our customers in the USA can use either USPS or DHL for international returns - I can see from your correspondence with our customer services team, that this has now been resolved.

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