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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased the slippers for my sister who has a bunion making it difficult to find a good fit. The Cosyfeet slippers fitted well and are very comfortable.

Classificada 5 em 5 estrelas

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. So... Ver mais

Classificada 5 em 5 estrelas

Always great quick service from Cosyfeet. Easy to use website and kept up to date with delivery details. Love my new slippers. Perfect fit soft material plenty of room for swollen feet and ankles.... Ver mais

Classificada 1 em 5 estrelas

I have a wide foot, and it is difficult to find shoes. I bought items 3 times. It is terrible, the cost price does not correspond to the quality. Last purchase slippers, 71 pounds. Real price 20 poun... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

180 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Ordered sdhoes size 10ize 10 shoes but not best in…

Ordered size 10 shoes but not best in size to small need 10 or 10/12.

6 de maio de 2023
logótipo da Cosyfeet

Resposta da Cosyfeet

Hi,

Thank you for your review.

We're sorry, UK Size 10 is the largest size we offer in our range of Women's shoes. I can see that you have returned the shoes to us, and your refund has been processed today.

Thanks,
The Cosyfeet Team

Classificada 5 em 5 estrelas

I love Cosyfeet

I love Cosyfeet. I've used them a few times now & always had a great experience. It's great to be able to buy footwear that doesn't squeeze pinch cause blisters, & generally make ur feet sore. Their website is really easy to navigate, & there are loads of products available. Orders always arrive in good time & in great condition. Even when my feet are swollen I can still wear the their footwear & feel comfortable. I'd recommend giving them a look, & try for yourself.

15 de abril de 2023
Classificada 5 em 5 estrelas

Perfect slippers

These items were for my disabled father & he was amazed at how comfortable & lightweight the slippers were. He’s really happy with them, thank you.

16 de abril de 2023
Classificada 1 em 5 estrelas

Recently purchased pair of walking…

Recently purchased pair of walking boots not satisfactory for the following reason.

The shoe tongue on the left foot is rubbing against my ankle skin and it is painful and uncomfortable to walk.
The shoe tongue seems to be rough and rigid.

21 de março de 2023
logótipo da Cosyfeet

Resposta da Cosyfeet

Hi,

Thank you for your review and we are sorry that you are not happy with your purchase.

If you are not 100% satisfied with a product, for any reason, at any time, you can return it to us for free for an exchange or refund.

A member of our customer services team will be in contact to discuss this with you.

The Cosyfeet Team

Classificada 1 em 5 estrelas

The 'resolution' Cosyfeet are referring…

The resolution Cosyfeet are referring to is not in the customer's favour at all. My wife had ordered 9 pairs of socks in the sale for £29.50, including post and packing. The only offer from Cosyfeet now is to re-order, with free post and packing and a 10% discount resulting in 6 pairs of socks for £54.00, this 'offer' received 23.2.23. They have also said that when the parcel was returned to their depot I should have received an e-mail or phone call to see if the order was still wanted, but my wife received neither. All in all, a poor experience for a long standing customer.

23 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous service

My mother in law (92) who lives in Bolton ordered a pair of insoles from Cosyfeet. As well as being ideal for her needs they were delivered extremely quickly despite the Royal Mail industrial action. Well Done Cosyfeet

14 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

are Royal Mail to blame for everything?

Ordered slippers on 12th November - they were too big on my mum so to get an exchange you can't do it online so you have to put a note in the packaging and send the slippers back, wait for someone to process it and reorder the slippers. That took until 5 Dec. We are now on 19 Dec and my mum is sitting barefooted in a carehome freezing. Still have no received the replacement slippers. The item was 48 hour delivery with Royal Mail but the company have not provided me with tracking, which automatically comes with 48 hour delivery so either they are completely disorganised as a company....or they didnt actually pay for 48 hour delivery. It is ridiculous to take money (nearly £50 for slippers) and not provide the goods and given the amount of other parcels I have received it simply cannot all be because of a strike.

Update, it is now 24 Dec. Cosyfeet's only response is 'keep waiting'. why am I not being immediately bring offered either a refund or a replacement sent out?

5 de dezembro de 2022
Opinião espontânea
logótipo da Cosyfeet

Resposta da Cosyfeet

Hi,

Regarding your recent review please accept our apologies that you have not yet received your order.

We can confirm it was despatched by RM48 service, and the link to the tracking was in the despatch confirmation we sent, however the industrial action by Royal Mail is causing significant delays to orders being delivered.

Unfortunately, we are advising that it could take 10 working days or more to receive your order at this time, this does not include weekends or days that the strikes have occurred. Royal Mail are catching up and we are confident your parcel will arrive.

We appreciate your continued support and patience at this difficult time.

We have also sent an email to confirm the details of the tracking.

Thanks,
The Cosyfeet Team

Classificada 5 em 5 estrelas

Truly Magical

I have not been out for two years properly as I couldn’t find shoes to fit my very swollen feet ,as I’m diabetic ,I’ve received my first order from cosyfeet today the 5th of November and yippeee they fit ,I did order the extension straps as well and believe me I don’t know I’ve got them on they are so comfortable, now I can learn to walk again with shoes on my feet, thankyou cosy feet

1 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful product

Ordered a wide fitting pair of slippers for my husband
I’d tried everywhere else with no success
The slippers arrived on time and are truly amazing
Will shop here again

4 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, ordered 3 pairs on different days and all were delivered first thing the following morning (Royal mail). Quality of shoes and boot are first class and really roomy and comfortable. Many thanks

25 de agosto de 2022
Opinião espontânea

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