Cote Opiniões 

What an absolute shame. This menu change is awful. Historically they would always amend/add or remove dishes. The menu has been slashed in half. The fries aren’t anywhere near as good and I don’t want bottomless fries! I have been a regular customer of Côte for many years, having always enjoyed the food, serving and atmosphere. It’s a shame the new owners aren’t taking on board customer feedback. All responses seem quite dismissive.

9 of us went for an evening meal in Bristol and the staff were putting up Xmas decorations around us whilst we ate and they had a staff party at the same time in a different part of the restaurant which meant they were also wandering about...very unprofessional.
Thanks for your reply....but no one was being trained....just people putting up decorations!!!!!

Menu change is terrible. Struggled to find one thing I wanted to order. Have eaten here regularly once a month for several years and in between but will now be finding somewhere new. The fixed menu had a dish unavailable which wasn't replaced by anything so no vegetarian choice at all. Tables are not set, looks more like a cafe. Unwelcome feel. Felt sorry for the staff who continued to be great despite unhappy customers all round. Will absolutely not be returning. Very disappointed.

Our first and last visit to Cote.
The staff weren’t attentive. No one asked if our meal was satisfactory. If they had, I would have told them that neither the steak nor the pork belly was seasoned, so both were bland. The waiter also took my plate away while I was still chewing my last mouthful… no member of staff thanked us for our custom on the way out .
Simply not worth the money.
Cote have since reached out and have assured me that they have taken up my concerns with their restaurant in Richmond.

Cotê has been doing poorly lately. We did love our local one, since there’s a great and welcoming staff, we only kept coming back for those guys. However food quality, menu range and pricing are so bad now that unfortunately we’ll stop coming back. Maybe for occasional coffee which is still nice. I do feel sad for the staff since they did all they could on their side to keep Cotê Reading a pleasant place.

So, recent reviews all share the underlying criticism observed by others...you've change your menus/pricing and yet your responses just dismiss this feedback. Simply arrogant - ignore your customers at your peril. Four of us ate at your Salisbury restaurant and we observed exactly the same for the lunchtime menu as many others have stated already with your other menus. A reduced choice with smaller portions and dramatically higher prices. Listen to your customers, revert and stop the arrogant attitude. By the way, our family lunch was only saved by your pleasant staff.

Great location. And that is all. Staff unprepared and unprofessional, some of them behaved as if they were on work experience in a high school canteen. Very noisy and loud, more interested in joking with each other than providing a service. Wrong plates and cutlery on the table, waiters totally unaware, ended up having so many side plates, random bowls, glasses, it was bizarre. One waiter continuously brushing his arm pit on our heads to serve or retrieve items from the table in order to avoid going round the table, as he should have. We thought food was of a very mediocre quality when we received our starters, we were not prepared for the disappointment and disgust that followed with the mains. The steak was chewy due to too much gristle.The small bunch of wilted and clearly unwashed salad leaves should have gone straight into a composting bin. The seafood linguine looked as if they had come straight out of a can, all chopped up and overcooked, three long strands of hair included. It was the most revolting and stomach churning dining experience of my life. When we told our waiter and showed him the hair on the plate, he took the plate away and murmured an embarrassed ‘sorry’. No other member of staff or manager came to apologise. The waiter returned with a menu and said I could order something else. So badly handled, we were feeling sick, so we paid and left. Awful experience. Will never set foot in a Côté again.

We have been to Cote many times before & always enjoy the whole experience.
This time was just as good - apart from my Half Roast Chicken. It was no better than I could have got anywhere & certainly not a suitable replacement for the previous Chicken Breton .

What have the new management done to Cote Brasserie? Menu totally changed, although a few well known choices remain. French authenticity has been wiped out. And claiming to offer unlimited for their 'famous chips'? Are u joking? Cote customers are not dumb. The Cote chips are gone, they are now ordinary frozen chips. Our meal was a tasteless tomato salad, cheap chips and low quality steak . Green salad was better but the avocado in it was brown!! Incredibly disappointed to part with good money and where was once a terrific and trusted place to eat has totally lost the class. Pretty annoyed with Cote to sell to the Karali Group. ' The Karali Group is a family-owned business that also operates other franchises, such as Burger King, Taco Bell'.

Dear God 🤯

My sister and I went to Cote in Sloane Square. My sister ordered a burger which was grey , my steak was hard as a sole. In the night my sister got very ill , clearly food poising! I contacted the head office and restaurant to explain what had happened! The answer, no one had complained about the food this evening so they couldn't do anything. Meanwhile my sister was unwell for a week and it took almost 3 weeks before the bug had gone.
Don't ever go to Cote. The worst place ever.

A member of staff told me the reason why the company's menu and prices have recently changed so much is that the company is now under new magement. My wife and have visited Cote many times before. The food was ans still is fine. However, prices have increased considerably, the menu was limited and I had to leave our table twice, once to ask to see the menu again to choose a desert, and then for the bill, so we will not be returning again. The waitress suggested I might like to submit a customer surveys form direct to the company. However, when asked, she then had to look into the draw below the cash till to find one, and then consult her phone, so I then gave up.

OK, Where to start.

The first thing everyone should know is that Cote Brasserie was recentlty sold to a holding company called The Karali Group. So those of you who have been there when it was owned by a company driven by a different vision and the ethos of running an authentic French Brasserie will now understand why it is now unable to meet your previously held expectations.

I have previously been a loyal customer. Ealing is my local but i've eaten in over a dozen branches. My recent visit was accompanied by a long standing friend who, when in London, it has been traditional for us to break bread at the Ealing branch.

It has previously always either met or exceeded our expectations. Now under a new stewardship it is clear that the values that defined the brand have been trashed, in the bin, broken, finished.

Let's get to the review of the night in question.

My friend arrived at 20:40, I walked in at 20:50. I was not greeted at the door. A waiter, leaning against a pillar, about 5 metres into the restaurant with his arms folded, gestured with a nod as to where my friend was seated. No spoken words until as I passed said waiter he uttered 'I've already told him you've got 10 minutes to order'. What an utter trash way to greet a customer or even communicate with another human.

The Meal
We always eat the same thing and we both eat the same food. Fougasse, Chicken Liver Pate, Sparkling Water, Fillet Steak with frites (Now frozen chips), Gratin Mushrooms, 4 beers £330Ml Kronenbourg beers in total. £158.00 for this dross was a rip off. I don't have any financial issues but the price versus the experience and quality of the food is disproportionate.

I'll make this brief as it doesn't warrant my time.

The Fougasse was dry and burnt
The Chicken liver Pate was much smaller than before and obviously cafe quality not Brasserie.
The sourdough toast was a tiny portion and the bread of standard quality, not offensive but certainly nothing memorable in the positive.
The steak...hmmmm, let's get the correct adjectives, dry, flavourless, tiny and as I will never know I'd like to ask if it was previously frozen, as I say the lame response I'm expecting may confirm or deny this. The worst steak i've ever had in a restaurant and the worst in Cote over the last 18 years.
The Gratin Mushrooms were disgusting.

Now for anyone who understands the restaurant business i'd like to say that the food reminded me of what gets turned out from a deskilled kitchen. One of those operations with a central industrial kitchen where everything is prepared and just minimal finishing done in house. It was that bad. It was like being in a Beefeaters on a wet, winters evening.

So speaking of winters evening lets come to the ejection, yes I said it ejection!!.

At 10pm almost on the nail the one waiter who was really, really good and clearly left over from the takeover approached us and said that he had to do the bill and close the finances. He said 'but don't worry you can stay, I just need to do the cashing up'.

Fine we said, we split the bill 50/50, didn't leave a tip as we used to but paid the bill in full.

Ten minutes later the previous waiter who hadn't discovered his voice was now large of lung and in fine tone. He opened the double doors fully, filled the restaurant with the cold air of the Autumn night, all intentionally. The temperature dropped to that of outside. He walked over and said 'time to go now, we are closed'.

Well my boy, that is the last time, I, we, my friends, my family and anyone who I can convince will ever pass through your hallowed portal.

Cote is dead, long live the restaurant previously known as Cote.

It's dead and buried.

Excellent service this morning and lovely food. Atmosphere in the west bridgford restaurant lovely and staff helpful and nothing too much trouble

The menu is ridiculously limited now. All the old favourites are gone. The only fish option is pan fried salmon. Really?? Even the chips are not of the same texture or quality. I used to love Cote for it's choice and reliability. They've ruined it.

Again they changed the menu and this time for the worst ever. Even waitress agreed with me! They got rid of some of the well loved dishes including steak tartare which was a hit dish but instead introduced some random doesn't-make-any-taste or sense overpriced choices. ''Karim and Salim Janmohamed added: “We have long admired the much-loved Côte Brasserie and are thrilled to welcome this fantastic brand into our growing portfolio.'' then why change it?! Shame. We won't be back again nor recommending the place.

We went to Cote in Woking, following a Saturday Matinee at the Theatre as a party of 6. Firstly the once, great French inspired menu has dwindled to a very generic one page menu. If the 'less is more theory' is to work then the quality has to be up there. Sadly, the consistent quality of Cote has disappeared. We were charged a small fortune for the Fillet steak (£40) which were all served with wilted/limp greens on the side, looked to be plated by a toddler and the waiting staff had no idea which steaks were rare or medium. The sides were worse. The food and service are now a distant shadow of its former qualities. We won't be returning, such a shame... another one bites the dust.

I have eaten at Cote Brasserie many times over the years. Also introduced some friends. Very disappointed experience at the one in Welwyn Garden City. Complete menú change. Many of my favourites are removed from the minimal menu, including salmon croquettes, roast potatoes. All their cocktails were fizzy. All quite boring. Ordered a second glass of wine but it didn’t arrive so requested it be removed from the bill. I wouldn’t go back there again.

It’s actually a nice restaurant, the team is quick, friendly, and helpful, except for one person. I didn’t catch his name, unfortunately, but there was an older man with grey hair whose service was below standard:
- When we ordered our first drink, I told him that the sparkling water was not meant to replace the regular bottle of still water given to all tables, and that I’d like that as well, but he forgot to bring it.
- I told him that my nephew doesn’t speak English, yet he kept talking to him in English and even joked that he could ask whatever he wanted since my nephew wouldn’t understand. I found this rather rude.
- I asked him for the dessert menu, which he also forgot; luckily, one of the women serving nearby asked if we wanted it.
- Later, the man came back and asked whether he had brought the menu, but by then, we had already finished dessert.
- Overall, his behaviour was rather arrogant and unfriendly.

So while the restaurant itself is lovely, and I’d happily return with friends, I’d prefer not to be served by him again.

Awful lunch for four at the Sloane Square Cote yesterday. (Cote recently taken over by the Karali Group we learn). The service was appalling - every time we needed anything (e.g. ordering, drinks etc.) we had to wave for a server - none came to check if we needed anything and then at the end our coffee was sitting on the bar getting cold for a good ten minutes while two servers chatted to each other near the till. Again, I had to get their attention. Apart from the service being awful (and unfriendly), the food has gone right off - very average - soggy chips especially. They are very busy in that branch, mostly with tourists and obviously don't care about local people. I thought something was different about the whole place, and now see that it has been taken over by the Karali Group. Also I see they have received many bad reviews recently which just get generic meaningless replies. Will not be returning to Cote again - sad because it used to be quite reliable.

I ate at Cote York earlier this week. Having eaten happily at Cote over many years, the latest experience was disappointing. They seem to be trying to make it work by cutting corners and slashing the menu, while charging unrealistically high prices for a substandard offering. Specific problems were: vegetable tarte tatin lukewarm; nonsensical menu apparently offering complimentary frites with mains but the staff claiming only if you order a dish already coming with frites; and a side order of peppercorn sauce arriving when the steak was almost finished, subsequently removed from the bill.