The Country Catalogue Opiniões 

1165
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was looking for something similar to an oodie for Christmas Eve boxes, but for a big family everything was so expensive. Until I found online home shop with oversized blanket hoodies for around £10.... Ver mais

Classificada 5 em 5 estrelas

Fantastic customer service!!!! Craig is super knowledgeable about all his products and was excellent in helping me make the right choices and sizing. I also had a small problem with the website order... Ver mais

Classificada 5 em 5 estrelas

Pure cotton shirt lovely against the skin and well cut and made no skimping on material so comfortable in that respect too one feels well dressed so good for self esteem. Twice the price of cheaper v... Ver mais

Classificada 4 em 5 estrelas

Dealt with online so no personal contact. But everything worked smoothly for delivery within time. Initially very pleased with purchase although now having worn it twice I find that some poppers are... Ver mais

Informações sobre a empresa

  1. Loja de artigos para desportos ao ar livre
  2. também em
  3. Loja de acessórios para equitação
  4. Loja de artigos de pesca
  5. Loja de equipamento para caça
  6. Loja de roupa desportiva
  7. Loja especializada em artigos para caça e pesca

Escrito pela empresa

We proudly represent many leading brands and supply Shooting, Country, Equestrian and Canine Products globally. So, if its a new rug for your horse, a collar for your dog, country boots for you, something lovely for your country home or some of the best country clothing available for all sports then please contact us. Our friendly and knowledgeable team are here to ensure you get the product you want and need and at the most competitive price. We have worked under new management since June 18 and in that time have served 1,000s of satisfied customers. We are proud to remain a small family business based in rural Worcestershire.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(1165)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

A stunned slug could deliver it faster

A stunned slug could deliver it faster, good product.

5 de outubro de 2023
logótipo da The Country Catalogue

Resposta da The Country Catalogue

Order received on Saturday, delivered on Thursday and within the timeline guidance given at time of order. We also don't appreciate the profanity used in the email to the team here.

Classificada 1 em 5 estrelas

1st order was super quick 2nd order…

1st order was super quick 2nd order 'got lost', nearly 4 weeks later and 1 phone call and an apology my items arrived. Cant decide whether I'll order again as contained a b'day present that ended up being late.

21 de setembro de 2023
logótipo da The Country Catalogue

Resposta da The Country Catalogue

As per your conversation with our MD we admitted to an error and offered sincere apologies. We shipped the very next day and remain sorry for our mistake. We do hope to see you back again one day soon and your discount code will remain valid

Classificada 5 em 5 estrelas

Nothing bad to say...

Nothing bad to say, competitively priced, extremely pleased with my products and delivery time was reasonable, will use again I'm sure!

21 de setembro de 2023
Classificada 2 em 5 estrelas

I can’t really say anything as we have…

I can’t really say anything as we have not received the item

20 de setembro de 2023
logótipo da The Country Catalogue

Resposta da The Country Catalogue

You placed your order at 2323hrs on 18th, we despatched the following day by Royal Mail Track24 MZ114294355GB. This is the first we have learned that it hasn't arrived. It would have been far more useful and beneficial to mail us rather than post on Trustpilot as we would have sent another product straight away!

Classificada 1 em 5 estrelas

Ordered a lead over a month ago still…

Ordered a lead over a month ago still not turned up

21 de agosto de 2023
logótipo da The Country Catalogue

Resposta da The Country Catalogue

We are sorry to learn this. We despatched in good faith one day after order receipt and provided tracking number. Royal Mail have completely failed to deliver. The first we have learned of this was your email which was only received 1 hour before this review not giving us chance to respond or action. Our MD has emailed you privately and we await your response.

Classificada 5 em 5 estrelas

Great in everything

Great in everything. Fast delivery, etc. Also, once an item is in your basket, and maybe you don't buy immediately, and the total amount of goods left drops to zero, your goods remain allocated to you.

13 de setembro de 2023
Classificada 4 em 5 estrelas

Great shirt, but delivery date an issue.

The price and quality of my shirt was great. Delivery was the let-down as I didn't get a delivery date for 2 weeks. I had to chase via email & phone. A proactive email telling me there were supply chain issues would have stopped me being grumpy.

5 de setembro de 2023
Classificada 1 em 5 estrelas

Good product, overpriced delivery

I bought a French collar. The product itself is excellent and high quality. What annoyed me a little was I paid £6 delivery for this collar and it was supposed to be sent 24 hour royal mail. If it was dispatched when I was emailed it took 48 hours and even then, I find it difficult to believe that it costs £6!

**Added after The Country Catalogue replied**
It is not my role to research delivery options for your clients. I am aware of delivery costs and in my experience the option that you chose was expensive and not delivered within the 24 hour time period. Given your response I will not purchase anything further from you and I would advise others to shop elsewhere.

3 de setembro de 2023
logótipo da The Country Catalogue

Resposta da The Country Catalogue

We are absolutely dumfounded by your comments! You placed an order on SUNDAY 3/9 at 2122hrs. We despatched on MONDAY at 1313hrs. We used a TRACK24 Service with Royal Mail. You have pictures and proof of delivery showing the same. So why are you annoyed at a turn around of less than 15 hours? Unfortunately Royal Mail didn't deliver until 6/9 at 1106hrs, they sometimes can't fulfil a Track24 service to parts of Scotland but to criticise us for that is wrong! Further, so is your comment about postage cost. We pay £4.50 + VAT (£5.40), we then need to add cost of packaging and labour. We should charge over £7. If you can find a lower price please do let us know as we would love to be able to charge less!
In closing please do read our delivery policy https://www.country-catalogue.co.uk/delivery-returns. You will see it clearly says we aim to deliver within 5 working days!

After response.

That is your prerogative but we delivered as promised and far quicker than our policy. Your response to lower your review is incredulous. Likewise, we would advise anyone not to accept orders from you (this was £14 in total) given this behaviour not aimed at being constructive but at being destructive. We don't want or need you to research for us but perhaps making sweeping remarks isn't wise without knowing or appreciating or trying to understand the facts!

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