CovaU Energy Opiniões 

I called them straight after signing up as I realised that I chose the wrong plan and had a bunch of questions. Mary answered and she was really great. She fixed it within the hour and was very friendly. Thank you so much!!

Yeah great.

The COVAU operator was very communicative and helpful. All my queries were attended to in a friendly manner.

Called the team to review and switch my plan. The lady provided the best support over the phone. The whole process was very straightforward and quick.

Made contact with questions regarding my first invoice and CovaU was able to provide all the answers. Very good customer service. After reviewing my first invoice, CovaU was very competitively priced for my specific energy needs. I am pleased I made the recent switch to CovaU for my electricity supply.

Grace from customer service was very professional and helpful.

Great customer service. Customer service person was great and helped me switch from my current plan to a more suitable plan. Case reference SF05605164

Very helpful, explained everything and efficient. Thank you

It was great to be able to speak with someone regarding my queries - Maureen Tingson was very helpfull
Thank you

Prompt and efficient, I couldn’t want better attention to my queries. Setup was relatively straightforward and pain free. Now looking forward to smooth sailing.

I made a mistake transferring away from CovaU. I was going to lose some credits that I had accumulated whilst a customer. Jessie from retention pointed out what would happen and negotiated a better outcome. Thankyou Jessie. This worked out better for me and for CovaU.

Great customer service and help with offering better discounts and deals

14JULY2026, team member John , is very polite on the phone, he is well-trained, professional, his proactive action, resolved my request in few minutes , I’m very happy on the experience, K S Yu 👍👍😀😀

It was good to talk to jd he really helped me to solve my problem thank you.

Very helpful and lovely interaction.
Highly recommended

Great customer service. Was able to sort out my account easily once I got assigned a goot person to help me out over the phone. Only needed 2 transfers, which seems to be the norm now days.

There was a bit of a misunderstanding initially with our account, but customer service helped us resolved and was very kind in the process. Very important to have helpful customer support.

I had my first plan with CovaU energy. Guillia ine of the sales representative gave us the best price for our energy and made us very happy with her customer service and how professional she was throughout the process. Big ups to the team.