Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

My catio arrived more quickly than I expected. I would've given 5 stars but the instructions are merely pictures and lack explanation. Be careful to study pics closely. In particular which screws to u... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great product, easy to assemble, screens and frames already assembled, just screw panels together. Beats trying to build one from scratch. Directions were a bit backward, but can be figured out. My ca... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

CAT WHEEL: assembled OK, though the carpet doesnt quite fit and a bumper piece broke off within one week. UPDATE: Got a reply from customer service after posting the review and asking for a refun... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We ordered the large cat house, and it arrived quickly. Packaging was top notch. I’m currently painting the catio to match the house trim, and individual pieces appear sturdy enough to accommodate our... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para animais de estimação

Escrito pela empresa

Coziwow, as a brand of pet lovers, is committed to providing a diverse range of better and safer pet supplies to create a valuable connection between humans and pets.Our mission is to light up your pets' life concerning their comfort, health, and well-being. Shop Coziwow for the best pet supplies. We offers quality products and accessories for a healthier, happier pet. Free shipping in the US.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(149)

3 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Thank you for the great catio product from your company.

Thank you for the wonderful way the catio was packaged and for including some extra screws "just in case". We were also extremely pleased at how fast it was delivered! The directions were easy to follow although we had to use a battery screw driver so assembly wouldn't take so long (but did it very carefully like you said) not to damage the wood. The only thing I would change is to put the door up on the smaller panel which is very easy to step over and that way the cats can't race out when you open the door. The other suggestion is one of the lower shelves needs to be twice as wide to fit all the way to the door so the cats can actually jump up to the shelves/boxes on the 2nd level. Impossible to jump straight up. We had to build a ramp so the cats could jump to the second level. Over all wonderful purchase.

7 de fevereiro de 2025
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
We have collected your suggestions for our factory to check and improve in the future.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

The pieces of the enclosure were easy…

The pieces of the enclosure were easy to assemble. Instructions were ok but you have to pay attention to the details in the illustrations. Good quality item. My pet is very happy!

4 de fevereiro de 2025
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Fast Shipping - Slight adjustments required

Fast Shipping - slight adjustments required
The treadmill arrived quickly, and I did not have any trouble following the assembly directions. There was a slight bump on the outside edge that made the rotation of otherwise smooth wheels hiccup at first, but they were easily sanded down. Coziwow was extremely quick to offer replacement parts but it was so easily solved that it was not necessary. My cat is now starting to get the hang of walking on the wheel at a comfortable pace.
Say, do you make these in human sizes?

2 de fevereiro de 2025
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Sorry for the inconvenience caused.
Please no worry we will contact you soon and help you solve the issue in time.
Thanks for your patience.

Best Regards
COZIWOW Customer Service Team

Classificada 3 em 5 estrelas

Would like a 2” or 3” ridge on either…

Would like a 2” or 3” ridge on either side of the ramp. My dog has neuropathy in her back feet so she can’t tell if she’s on or off the ramp with her hind feet. A fall hazard. But otherwise is a well made product

3 de fevereiro de 2025
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Sorry for the inconvenience caused.
Please no worry we will contact you soon and help you solve the issue in time.
Thanks for your patience.

Best Regards
COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Prompt shipping and a very nice phone…

Prompt shipping and a very nice phone call from Coziwell just checking on the delivery.
My daughter in law is pleased with her new bunny hutch.
RW Kennedy

2 de janeiro de 2025
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and our service.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

I love the cat house

I love the cat house . It’s very nice and it was easy to put together. Thank you so much ! I was happy I found this online , it was cheaper than what the others were selling it for.

2 de janeiro de 2025
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Good value

I purchased two large cat enclosures while they were on sale. I used exactly the screws as stated. I don’t not have enough of the A3 for either. I had to go out and buy more screws. But I have an over abundance of all the other screws. Then on none of the #9’s had stickers on them. And maybe you can make the brackets longer on the shelving so you don’t have to bust your knuckles trying to screw in a screw at a horrible angle because of lack of space. And although I appreciate fast shipping (which was excellent) I put in my notes not to send it out until Thur/Fri to my new residence because I was route to get there. So they got rained on. Luckily my new neighbor put them behind my house. For the price they do the job as needed. A black or brown version would be nice.
Update: They contacted me and offered me a solution to my problem. So I gave them 5 stars based on their customer service. They went above and beyond. Of which I didn’t expect.

23 de dezembro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Sorry for the inconvenience caused.
Please no worry we will contact you soon and help you solve the issue in time.
Thanks for your patience.

Best Regards
COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Nice product

Nice product

4 de novembro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Cats love it!

Easy to assemble. Sturdy, sleek and elegant looking. Cats took to it right away. Not loud at all.

25 de novembro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 4 em 5 estrelas

This was actually pretty easy to put…

This was actually pretty easy to put together and I didn't use the instructions.. I found YouTube video of someone putting this together and it was done within 5 hours.. with that said I bought this for my birds as an aviary so I did not have to put all the shelves together. It's pretty spacious and I believe it's going to work well. The only reason I gave four stars is because the latch was missing and one of the panels was longer than the other so the screws didn't quite fit however this is an amazing upgrade for my three small birds with the Black Friday deal it was worth it!

25 de novembro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with product.
Sorry for the inconvenience caused.
You can contact us at sale@coziwow.com and we will help you solve the issue soon,
Thanks again for choosing to do business with us.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

An honest product: Good quality, good price, good customer service.

It is a very simple design yet very thoroughly designed and fabricated.

The company called me upon delivery to see if the content of package was ok and if I needed help with anything. It was too early to tell as I was waiting for my helper to put it together (it does takes 2 to assemble it).
We took our time and followed the instructions, and it came nicely together. I recommend pre-drilling the screw holes (check for appropriate drill bit size) to make it easier.

I really appreciate the simplicity and care put into this product and the customer service.

30 de outubro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and service.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Inside shed for ferals shelter.

I purchased the catio to go inside my shed. I didn’t want the ferals to have full access to what I store in there. It works perfectly. I also bought an in/out cat door . I am very pleased. I was able to assemble it by myself. The instructions and labels were extremely precise and helpful. Quality product at a good price!

4 de novembro de 2024
Opinião espontânea
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Well made and very fast shipping.

Well made and very fast shipping.

30 de outubro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 4 em 5 estrelas

Rabbit Hutch hotel bright & beautiful

The house is very beautiful and my rabbit enjoys it

19 de outubro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Sorry for the inconvenience caused.
Please no worry we will contact you soon and help you solve the issue in time.
Thanks for your patience.

Best Regards
COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

I love their new cat tree

30 de setembro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Neighbor dog dig saved

I hate writing. I'm pleased with the quality and it'll work to keep my tea cup yorkie safe. Our neighbors big puppy dug some pretty big holes so he could share his toys with our yorkie pup. They're best buds but those holes are dangerous for a 3.4 lb yorkie to play with a 50 lb Griffin.

27 de setembro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
We have collected your suggestions as well.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Very fast shipping

Very fast shipping. Well packaged. Easy to put together. Sturdy. Description should state product is only 3 sided!

2 de setembro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
We have collected your suggestions as well.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Extremely fast shipping and a great…

Extremely fast shipping and a great price.

2 de setembro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Super product for our cats and fast…

Super product for our cats and fast shipping!

2 de setembro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 3 em 5 estrelas
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Sorry for the inconvenience caused.
Please no worry we will contact you soon and help you solve the issue in time.
Thanks for your patience.

Best Regards
COZIWOW Customer Service Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais