Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

My catio arrived more quickly than I expected. I would've given 5 stars but the instructions are merely pictures and lack explanation. Be careful to study pics closely. In particular which screws to u... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great product, easy to assemble, screens and frames already assembled, just screw panels together. Beats trying to build one from scratch. Directions were a bit backward, but can be figured out. My ca... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

CAT WHEEL: assembled OK, though the carpet doesnt quite fit and a bumper piece broke off within one week. UPDATE: Got a reply from customer service after posting the review and asking for a refun... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We ordered the large cat house, and it arrived quickly. Packaging was top notch. I’m currently painting the catio to match the house trim, and individual pieces appear sturdy enough to accommodate our... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para animais de estimação

Escrito pela empresa

Coziwow, as a brand of pet lovers, is committed to providing a diverse range of better and safer pet supplies to create a valuable connection between humans and pets.Our mission is to light up your pets' life concerning their comfort, health, and well-being. Shop Coziwow for the best pet supplies. We offers quality products and accessories for a healthier, happier pet. Free shipping in the US.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(149)

3 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Nothing but good things to say

Really good quality wood and hardware. Pretty easy construction, though erectjng the tower requires 2 people.
Shipped in strong, minimal packing. I would recommend this product and seller to a friend. Good value for its price as well. Very stable.

26 de agosto de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and design.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 3 em 5 estrelas

Good but could be great

There are two issues: 1) The shelves are simply a few inches too small. Once your kitten becomes a cat, it will be harder to navigate. 2) The anchors need to change. The ones provided quickly become loose in the drywall. I replaced with the kind that screw into the drywall hole.

13 de agosto de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Sorry for the inconvenience caused.
Please no worry we will contact you soon and help you solve the issue in time.
Thanks for your patience.

Best Regards
COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

I just adopted an 8 year old dog

I just adopted an 8 year old dog. He has some arthritis and he absolutely loves his new bed.
He can stretch fully out on it.
He is still a bit stressed. Only with me a week.
But sleeps peacefully on his new bed.
❤🐶❤

8 de agosto de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

I was very impressed with Coziwow

I was very impressed with Coziwow. The product came quickly, it was well packaged to avoid damage and the pieces were well marked with clear instructions for assembly.

29 de julho de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 4 em 5 estrelas

Customizable

Received quickly! I love how you can customize the enclosure I use it for my rabbits. I just wish the tray at the bottom was larger, I had to get a car oil drip tray to fit instead

2 de maio de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and logistics.
Thanks again for choosing to do business with us.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Cat Enclosure

Looks nice, easy to put together. Though more thought is needed for locking mechanism. We will replace that mechanismsoon.

2 de julho de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Cage was perfect and came bigger than I…

Cage was perfect and came bigger than I expected which was perfect hamster loves it no longer stressed but only one side on the top of the cage goes down but isn't really a problem!👍👍👍

6 de julho de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 1 em 5 estrelas

well where do i start i ordered the set…

well where do i start i ordered the set for my cats to have something to climb on n play instead of always running across my tvs mounted on the walls. i ordered it in march it came i opened the box n the stuff looked horrible but i was told that sometimes the machine manufacturer isnt perfect so maybe i was being to judgemental well i still had second thoughts so it stayed in the box until may 11th for two reasons, the first being i just wasnt excited about it n the second being,the person that put it up for me is the only one i trusted to do it the right way n keep it safe for my Cats. He used the stud finder n made sure it
was real sturdy n safe on the walls 21days later i walked in my house n half of it was hanging the brackets were bent n broken the wood chipped from the screws n my one cat was under the bed for 2days scared to death the product is garbage i got some halfass reply that i will be getting a refund that whoever i emailed supposedly emailed the company so i asked for that information n i was told it went theu a few different channels so it would be 5too hard for me to do it myself so basically i was scammed n my cats could have been severely injured or killed. I do not care about any money or refund this is hopefully to spread awareness n precaution about this issue ..

5 de junho de 2024
Opinião espontânea
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Sorry for the inconvenience caused.
After checking, our colleague on Amazon tried to contact you, but there is no reply from your side.
Could you please recheck it at your side?
Also, you can contact us to deal with this issue quickly.
Thanks for your patience.

Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Catio purchase

I purchased a small catio. It did arrive within the specified delivery window. It was fairly easy to put together by myself. Only issue is with the latch provided. It is too small for the gap between the door and frame. Barely spanned it at the closest spot and it even bent the first time I pressed on it. Easy fix with a slide bolt latch from any hardware store. Shouldn't prevent you from the purchase.

28 de maio de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
For the issue you mentioned, we have collected it for our factory to improve.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

I received the product timely

I received the product timely. The product was exactly what was described and what I expected. The price was very reasonable. I'm a happy camper.

27 de maio de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Love the real wood!

25 de abril de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Great design for keeping small chicks…

Great design for keeping small chicks away from larger flock.

24 de abril de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue ir doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 4 em 5 estrelas

Good product, terrible hardware

The products themselves are as well-made as particle board can be, match the online listing, and the cats like them. Delivery was on time and assembly was easy. The only problem is the unsuitable chinsy mounting hardware that comes with it. The anchors are needlessly long to the point that they're unusable (and our drywall has overworked holes in it now from where we figured that out), and one of the screws actually broke off while we were drilling it in, leaving half of it permanently stuck inside our wall. We had to purchase better, third-party mounting hardware. The manufacturer knows how the hardware will be used and that the safety of customers' pets relies on it being high quality. Quality control needs to be way better.

29 de abril de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
Sorry for the inconvenience caused.
Any issue about your order, please be free to contact us at sale@coziwow.com and we will help you solve the issue soon.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Good quality

Although it took two handymen about an hour to put this together, the result was pleasing. The product is well-constructed with quality materials. Plus the door hinge allows the door to open fully to the cage, hug it and stay there. The only quibble is with the latch, which is very small (although cute and functional), which means I have to carefully pinch it to open the door.

1 de abril de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue ir doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

My kitten loved it

My kitten loved it, it's the perfect way to be outside without him taking risks or endangering other animals. To spend some time in the morning or afternoon when the sun is shining, it is perfect, the size is perfect and with a couple of stakes, no strong storm has touched it.

25 de março de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Very quick

Very quick! Good quality!

27 de março de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Cat tree house

Our Coziwow cat tree house 42" was absolutely adorable. Plush cushions, easy to assemble. excellent quality. we have purchased many tree houses and this was the best. we loved it so much were going to buy another one.

30 de janeiro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

1 cat loves it

1 cat loves it, the others like to nap on it.

5 de fevereiro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and your cats love it.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 4 em 5 estrelas

Helpful Ramp

Our almost 15 year old labradoodle needs help getting into and out of car and as we are older dog parents it became more difficult for us to lift her. This ramp is a little long and we are still training her but overall this has been a good purchase.

30 de janeiro de 2024
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and you can put some treat on it for your dog to practice first.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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