Care Quality Commission Opiniões 

96
TrustScore: 1.5 em 5

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Classificada 1 em 5 estrelas

Poor experience all round. An organisation which is biased and only considers the organisation your complaint is about and never the complaint itself. communication is pitifully slow, with... Ver mais

Classificada 1 em 5 estrelas

I have a life long friend that was a carer who went to domestic in a care home ,, I contacted these guys personally to try to help my friend about the standard of care. They did not seem too intereste... Ver mais

Classificada 1 em 5 estrelas

What a joke C Q C is my old Care company lexrae it was really rubbish and poor I have experienced poor care of Care is not doing anything falling asleep management of rubbish. I’ve had a form of abuse... Ver mais

Classificada 1 em 5 estrelas

Utterly dysfunctional and rude, they hung up twice today while we're on hold waiting for an answer. They didn't know about auto-renewal of Enhanced DBS Certificates and can't be asked to check, now de... Ver mais

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TrustScore: 1.5 em 5

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18 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent news about the Care Quality Commission!

One of our clients who has been extremely badly treated by some of the CQC inspectors has informed us that at long last the CQC is engaging excellent inspectors who know what they're doing, who are not bullying providers and are not making up untrue stories about some providers.

They now have an inspector who is not abusing his position of power in public office and has demonstrated his skill as a CQC inspector who is being transparent, vigilent and caring. He is a breathe of fresh air in the CQC's staffing and our client hopes that the CQC heirarchy will take a lead from this man and encourage the fairness and professsionalism that this man has. His name is Robin Shone.

Our client is so pleased that the new inspector is not nasty and vindictive as their previous inspectors were, who are no longer allowed to inspect this particular client. May the CQC continue to upgrade its inspectors' professionalism and not employ any more inspectors who don't have a clue how to engage in a professional manner with providers.

CQC Investigations Ltd

24 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

poor service

service is absolutely awefull. I reported on a few issues- such as miss use of medication, abuse from parents and poor staff attitudes, and they did nothing about it. they emailed we got the feedback, thank you, but never got anything further. absolutely terrible, and I can see why the care system is going down the toilet.

9 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I have lost all my jobs in care because…

I have lost all my jobs in care because I do care . In June I considered suicide just a couple of months before my first granddaughter was due because what I saw and heard and experienced was so harrowing .
I don't get paid for care but I do it over 50 hrs a week and see rats , mice dogs poo , out of date food in people's fridges , people living without heating or hot water . People with learning disabilities getting sexually financially and physically abused. Most of the people I care for use food banks , some have no or few teeth as not taken to dentists have no medication reviews or learning disability reviews . Cambridge LDP is considered not even safe by Cqc , needs improvement in all areas

It's like Dickensian times and I'm writing a book about my experience of care and retaliation when I whistleblow.
I've lost friends ,had lies told about me , had my signature fraudulently signed, been chastised by chairs of trustees some actually have MBEs
I am the best carer you could get I know it and everyone in Cambridge tells me this.
I know I give respectful quality care going above the minimum standards of care set by the CQC , not just my belief also my co workers and those I care for view.
but I'm now on incapacity benefit.
I give away my own benefits to make those facing inhumane care better.
I am exhausted though and ill because I care.
Never would i advise anyone to go into Care.. no big bonuses or nice pension pay offs .. a life destroyed because I chose this as my profession .
Today blood pressure 149/129 and have issues with alcohol and having counselling for a sexual assault from a client during the pandemic ... I live in a council house with mould and I can't even let my granddaughter stay at my home . I've given to my career and my community for over 35 years and now I can't stomach living in the city I was born into . Cambridge police and Cambridge local authority have wrecked mine and my family life through retaliation ... I'm just so angry so unwell and so disrespected .
I know my community still need me but I've so little left to give .

11 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

ZERO /5 if a could

ZERO /5 if a could. Their Inspectors and Head of Hospital Inspection, found failure under Reg. 12. to provide Safe Care & Treatment at ac acute major hospital and spent 3 months preparing to bring criminal charges to their prosecutions panel. Just the day before, they were obstructed by their internal hierarchy and Head of Governace & Legal Services. And proceeded to bury everything under reviews and refused to answer questions They are self serving and untruthful - seeking to cover up the indefensible. That's why there are so many national health scandals involving thousands of families across the UK at the minent. & watch your posts - my last one inexplicably disappeared from here !!!

1 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This bunch of morons shut my mother's…

This bunch of morons shut my mother's care home down ....nothing to do with the care aspect, silly little things that could easily have been done while the residents were still living there! Therefore I had to bring my mum home she has very advanced dementia and is now far more at risk at home, this is what the cqc do so as to try and justify there jobs , it's the cqc that wants shutting down , Just so as you know it was alexandra lodge Nottingham, lovely care home.

9 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Useless and Lazy, scrap them

Refusal after refusal to investigate a shoddy GP practice....
A practice that told a Cancer sufferer to wait 8 weeks for her Urgent Morphine painkiller.
A practice that refuses to issue a prescription to a patient close to Kidney Failure because it was prescribed by the specialist at the hospital and not the GP
A practice that bans a patient for submitting a written complaint so the don't need to address it.
I could go on, but CQC you should be ashamed, you disgusting Lazy shower!

20 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Questionable hospital reviews!

Reading the Care quality commission reviews of New Cross Hospital regarding A&E services. You give it a "Good" rating. First time we have had to use it and it's shocking. Friday evening and up to yet, a 14 hour wait! How in the 21st century can you call this good!!!!!!

22 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

CQC SENIOR LEADERSHIP ACT TO COVER-UP FAILURE - PLACING PATIENTS AT RISK OF HARM

The senior executive team of the CQC & their heads of Governance & Legal Services dept., are corrupt, fail to perform their duty, act to cover-up failure and criminal wrongdoing, obstruct complainants, and to be accountable or open to scrutiny.
After extensive 18 month investigation and 3 months raising unprecedented criminal prosecutions, senior Inspectors & Head of Hospital Inspection were obstructed - just the day before the case was due at their criminal prosecutions panel - intentionally misdirected by their own hierarchy with irrelevance. Their senior executives & Governance & Legal Services Head, then denied Inspectors had acted to raise criminal prosecutions against the senior staff at a leading acute major trauma centre and misled the police in homicide inquiry.
The CQC is simply unfit for purpose, their reputation stinks and we have alleged their leadership has committed criminal offences.

21 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Tim Weller currently holds the position…

Tim Weller currently holds the position of Head of Integrated Quality Service at Norfolk County Council. Prior to this, he was employed as an inspector for the CQC, where he allegedly made life exceedingly difficult for certain providers that he inspected. Weller is accused of abusing his power while in public office by cautioning licensed providers who worked with the CQC. He appeared to present himself as a police officer, even though he was only an inspector for the CQC, and tried to shut down providers without any legitimate reason. His behavior was so egregious that during a tribunal, he was unable to answer certain questions posed to him by the judge. Weller's actions were an attempt to destroy a provider for no apparent reason, and he gave caution to certain parties in the same manner that a police officer would give caution to a criminal. His conduct was disgraceful, and it is alarming that he is now employed at Norfolk County Council. It is essential to bring attention to Weller's conduct in the interest of transparency and to expose CQC employees who have misused their power in public office by bullying and attempting to destroy providers for personal reasons. This includes providers such as NHS, private hospitals, nursing homes, among others.

17 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Once again

Once again, the CQC has been exposed for their shoddy treatment of people working within the National Health Service and private sector. The CQC has once again abused their power, as demonstrated in a breaking news BBC investigation which is listed below. The CQC CEO, Ian Trenlong, should resign because he is the person in control of inspectors. The company, CQC Investigations LTF, has a great deal of evidence regarding the CQC's abuse of power, agendas to put providers out of business because they don't like them. Every MP in the country, plus the last four PMs, the BBC, the Daily Mail, and the Health Secretary, has been sent copies of this evidence. It is time the government stepped in and regulated the regulator. For further information, please contact 0121 821 2200.

Link to article: Regulator criticised over whistleblower response - BBC News

4 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Useless the CQC doesn't do anything you…

Useless the CQC doesn't do anything you put in a complaint and they do nothing my local hospital is denying patients food and liquids and sedating them and waiting for the patient to die illegally because this practice was abolished in 2014 but my local hospital has one of the largest death rates in the UK and this is why, but the CQC say oh well don't worry and then ignore all emails these people are getting money for doing nothing if people are dying at the hands of a Hospital or care home they don't care.

31 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Surprisingly really good responsive service Made a complaint about nearly being…

Made a complaint about nearly being killed off the by East of England s Ambulance service I wasn't expecting much from the CQC I have been a registered healthcare professional. However I was completely wrong they were very responsive call handler listened and made a complete record. I was called back by an inspector within 30 mins thanked me for my call and the wheels were instantly set in motion. Really good service.

30 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

FAKE investigators

These FAKES really don't care about people dying unnecessarily due to gp incompetence, they get government money for covering up.
They ALL need sacking as they DO NOT EXERCISE THE DUTY OF CARE THEY HAVE TO ALL NHS PATIENTS.

22 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Inefficient and ineffective.

My review is over many years. I submitted several complaints about various organisations I came into contact with - this was a small minority. The points I made were carefully researched and evidenced. CQC takes little interest in what an individual presents them and assumes it is all "staff clashes". Short of finding someone being cared for killed in front of them, I think most CQC inspectors would pass most care environments as acceptable. I have no faith in them whatsoever and think they should be replaced by a special group of investigators with journalistic training who join organisations as "carers". In my experience, this is the only way the public get to know of bad care.

16 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

From my experience The CQC ignore…

From my experience The CQC ignore negative issues, and only really focus on securing a positive point of view, from a few patients that may have accidentally been aided. After digging a little deeper I found that the CQC inspectors are, in the instances, which I found, actually reporting directly back to the organisations that they are ment to be investigating. Truly Awful, Avoid.

4 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Improve the way you inspect nursing…I'm so disappointed

Improve the way you inspect nursing homes and care homes. The legal ratio of care staff in care home or nursing home is of 1.65 for every resident. Then how come there's care homes operating with just one member of staff for more then ten residents?!
Please be more rigorous when carrying your inspections!

12 de dezembro de 2022
Opinião espontânea

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