Fantastic small business, always on hand for any queries, speed of light delivery, packed carefully. The clay is ALWAYS fresh which is so very important! Since finding Craft Cellar (after 40 plus year... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fabulous clay at really affordable and fair prices with quick delivery. Customer service is also excellent. I wouldn’t look elsewhere now for polymer clay!
A empresa respondeu
Although there was a slight mishap with the labels & postage, Natalie emailed immediately and the error was corrected! I’ve bought from Natalie before, and I’m excited to use the new clay I’ve ordered... Ver mais
A empresa respondeu
This isn’t my first experience buying from Nataie Fowler, and once again I’m absolutely delighted. The service is excellent, and I’m very happy with my purchase. Natalie is always attentive to... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Craft Cellar is a family business. Our online shop specialises in polymer clay and all the tools and finishes needed to complete any project. We work closely with leading brands FIMO, Sculpey and Cernit and aim to never be out of stock of key colours and items. We hate to disappoint so we closely monitor stock levels to avoid running out. We ensure we maintain a personal touch in everything we do, and love building a relationship with our regular customers. We also try to adhere to any special requests for specific colours or items we may not yet stock. Orders are packed by hand and sent out the same day whenever possible. We offer a range of postage options starting from £1.95 for a small order, to guaranteed next day delivery. Standard delivery is also free for orders over £60.
Informações de contacto
8 Half Mile, LS131BW, Leeds, Reino Unido
- 07711586368
- natalie@craftcellar.co.uk
- craftcellar.co.uk
4,9
Excelente
307 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent selection
Excellent selection. Also very quick delivery. I have used Craft Cellar before and definitely use it again and recommend it. Thank you. Christine Nicholls.
30 de janeiro de 2026
Opinião espontânea
Resposta da Craft Cellar
Thank you so much for the review Christine, I really appreciate it ❤️
Resposta da Craft Cellar
Thank you so much!
Natalie was absolutely fantastic…
Natalie was absolutely fantastic helping us with our order. Everything arrived neatly packaged and was perfect for our event. Thanks again!
26 de janeiro de 2026
Opinião espontânea
Resposta da Craft Cellar
Thank you so much for the lovely review :)
Awesome as always
Awesome as always ! Great products ,great prices , lovely seller
23 de janeiro de 2026
Opinião espontânea
Resposta da Craft Cellar
Thank you so much for the review! ❤️
Polymer Clay Wonderland
This is the only place I go for my polymer clay! The customer service is impeccable and the delivery is so fast. Everything you could possibly need is on this site.
23 de janeiro de 2026
Opinião espontânea
Resposta da Craft Cellar
Thank you Sophie!! That's so nice of you to say :)
Amazing
Amazing! Came in time and complete! Love that they gave a little thank you note 🥹 I didn't realise they were a small business
3 de janeiro de 2026
Resposta da Craft Cellar
Aww thank you! :) Yes - it's pretty much all ran by me! I'm glad you liked the note ❤️
Great company
Fast delivery and packaged very well. Had a great selection of Clay colours. Will definitely be a returning customer
15 de janeiro de 2026
Opinião espontânea
Resposta da Craft Cellar
Thank you so much for the lovely review! :)
Great service as always
Always get great service from Craft Cellar, products are carefully packed and promptly dispatched.
5 de janeiro de 2026
Resposta da Craft Cellar
Thank you for leaving a review Jo :) It means a lot!
Always my go to for clay.
Always a great experience and definitely my go to for clay. Shipping is always very quick and I would definitely recommend.
4 de janeiro de 2026
Resposta da Craft Cellar
Thank you for sharing this Verity :) I really appreciate the review!
Easy to buy from
Easy to buy from, arrived o. Time and the products are great, I will definitely use them again.
3 de janeiro de 2026
Resposta da Craft Cellar
Thank you so much! :D
The clay's quality is outstanding
The clay's quality is outstanding, and the customer support is exceptional. When my parcel was delayed (not their fault), Natalie went above and beyond to assist. Truly a fantastic store!
10 de janeiro de 2026
Opinião espontânea
Resposta da Craft Cellar
Thank you so much for that lovely feedback :)
Fast delivery and great shop selection
Fast delivery and well packaged. Had a great selection of clays with all the main colours and related tools at a good price.
10 de janeiro de 2026
Opinião espontânea
Resposta da Craft Cellar
Thank you for leaving this lovely review. I really appreciate it! :)
Great products at a good price and…
Great products at a good price and dispatched quickly too
2 de janeiro de 2026
Resposta da Craft Cellar
Thank you, I'm so pleased to hear this!
Love love love Craft cellar
Love love love Craft cellar. So helpful, speedy delivery and fabulous communication, bravo!!
29 de dezembro de 2025
Resposta da Craft Cellar
Aww Sarah I love reading this!! Thank you so much! ❤️
Excellent service
Speedy delivery, good choice of clay, happy with purchase, would buy again!
29 de dezembro de 2025
Resposta da Craft Cellar
Thank you so much, that's great to hear :)
Very good web site easy to order and…
Very good web site easy to order and very quick to deliver
28 de dezembro de 2025
Resposta da Craft Cellar
Thank you for taking the time to leave this lovely review!
Beautifully packaged and super fast…
Beautifully packaged and super fast delivery! Amazing selection of colours - I can’t wait to get started on my polymer clay crafting journey. Thank you Craft Cellar!
2 de janeiro de 2026
Opinião espontânea
Resposta da Craft Cellar
Thank you so much for the lovely review! I hope you enjoy your new hobby :)
Great customer service and product.
Great customer service and product.. highly recommended
17 de dezembro de 2025
Opinião espontânea
Resposta da Craft Cellar
Thank you so much Ann ❤️
A good range of products
A good range of products , no disappointments, all good . Also well-priced.
29 de novembro de 2025
Resposta da Craft Cellar
This is great to hear! Thank you :)
Great quality clay and service
Great quality clay, customer service 10/10 also. Natalie couldn’t be more helpful when my package was delayed (at no fault of the business). Great shop!
13 de dezembro de 2025
Opinião espontânea
Resposta da Craft Cellar
Thank you so much Weronika, we got there in the end :) I'm so glad it all worked out and you are happy with everything!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.