creditcardGenius Opiniões 

1593
•
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

By applying new credit card from credit card genius , one can earn extra cash bonus than just applying directly from vendor. Also, genius provide incredible advice with respect to what card fit you be... Ver mais

Classificada 3 em 5 estrelas

I ordered a credit card with you guys, but did not get paid, I had to open a ticket and it took many weeks with follow up in between to get my money. I was hoping it would go more smoothly as it was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The cashback payment I received could not be deposited even when using the security passcode. I contacted CreditcardGenius and they promptly took care of my situation. Great service!

Classificada 5 em 5 estrelas

It was easy to navigate the website and apply for the card I wanted. I had forgotten to put in my payment details for the rebate but they continued to remind me via email until I did it and they got... Ver mais

Informações sobre a empresa

Escrito pela empresa

Leading credit card comparison engine that rates 126+ features of over 200 different Canadian credit cards. Now consumers can choose smarter and get rewarded faster.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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4,3

Todas as opiniões

(1593)

191 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Extremely fraudulent and scammy

Extremely fraudulent and scammy that does not honour original terms and conditions of offers.

Kraken bonus for $200 CAD deposit was changed to USD after the promotion period, then as people complained, they said they don’t know the reason.

Read all about it here on RedFlagDeals forum thread entitled: “Anyone know what happened to the GeniusCash/Kraken deal?”

No wonder the poster of the deal got banned.

UPDATE (Apr. 7): GeniusCash has resolved and made us whole, so I updated my rating.

12 de março de 2026
Opinião espontânea
logótipo da creditcardGenius

Resposta da creditcardGenius

Hello,

Thank you for reaching out regarding your recent GeniusCash offer.

We want you to know that we've heard your feedback and we're currently looking into the situation. We appreciate your patience while we work through this with Kraken, and we'll be in touch with an update as soon as we have more information to share.
We genuinely appreciate your patience and support.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Classificada 1 em 5 estrelas

Was baited into opening a Kraken…

Was baited into opening a Kraken account for a new account promotion. Terms said buy 200CAD worth of Bitcoin. At the moment of getting my bonus $ from the promo, I am told the terms were originally buy 200USD worth of Bitcoin. This condition was NOWHERE to we found in the original offer. Kraken and Credit Card Genius are modifying terms post-promo launch and are legit scamming customers out of their trust.

AVOID AT ALL COSTS

31 de dezembro de 2025
Opinião espontânea
logótipo da creditcardGenius

Resposta da creditcardGenius

Hello,

Thank you for reaching out regarding your recent GeniusCash offer.

We want you to know that we've heard your feedback and we're currently looking into the situation. We appreciate your patience while we work through this with Kraken, and we'll be in touch with an update as soon as we have more information to share.
We genuinely appreciate your patience and support.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Classificada 1 em 5 estrelas

Liars

This company will lie about offer terms to avoid paying rebates.

During the holidays, I signed up for a $140 offer with Kraken. The offer terms stated that you need to open an account with Kraken and make a $200 trade within 30 days, which I did.

It is now 3 months later and Credit Card Genius rejected my rebate saying that I had to complete a trade of $200 USD. This is a complete lie, I still have a screenshot of the offer terms, and it did not specify a USD requirement.

Stay far, far away from them!! There's way better options out there that CCG.

3 de março de 2026
Opinião espontânea
logótipo da creditcardGenius

Resposta da creditcardGenius

Hello,

Thank you for reaching out regarding your recent GeniusCash offer.

We want you to know that we've heard your feedback and we're currently looking into the situation. We appreciate your patience while we work through this with Kraken, and we'll be in touch with an update as soon as we have more information to share.
We genuinely appreciate your patience and support.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Classificada 1 em 5 estrelas

This company will bait and switch with…

This company will bait and switch with their promotions.

30 de dezembro de 2025
Opinião espontânea
logótipo da creditcardGenius

Resposta da creditcardGenius

Hello,

Thank you for reaching out regarding your recent GeniusCash offer.

We want you to know that we've heard your feedback and we're currently looking into the situation. We appreciate your patience while we work through this with Kraken, and we'll be in touch with an update as soon as we have more information to share.
We genuinely appreciate your patience and support.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Classificada 1 em 5 estrelas

Awful experience with GeniusCash

I signed up for GeniusCash specifically for a promotion with Kraken. The promotion clearly stated that I had to trade $200 worth of crypto on Kraken to qualify which I did ($200 Canadian). GeniusCash now claims it had to be $200 USD to qualify for the promotion even through it said nothing about USD and this is a Canadian company used by Canadians who transact in Canadian dollars.

3 de março de 2026
Opinião espontânea
logótipo da creditcardGenius

Resposta da creditcardGenius

Hello,

Thank you for reaching out regarding your recent GeniusCash offer.

We want you to know that we've heard your feedback and we're currently looking into the situation. We appreciate your patience while we work through this with Kraken, and we'll be in touch with an update as soon as we have more information to share.
We genuinely appreciate your patience and support.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Classificada 1 em 5 estrelas

They make it very challenging to get…

They make it very challenging to get the bonus you are entitled to. You may eventually get it, but after much effort and time.

26 de fevereiro de 2026
logótipo da creditcardGenius

Resposta da creditcardGenius

Hello,

Sorry to hear that it's taking longer than expected to receive your GeniusCash!

We strive to deliver GeniusCash to most customers within 30 days of their application date by automatically receiving confirmation from the GeniusCash partner that the application for the product has been approved and that it meets all the eligibility criteria for GeniusCash.

Sometimes we don't receive this confirmation from the GeniusCash partner automatically, and a manual investigation is required. To do this, we send your application details directly to the GeniusCash partner. There are various things that the GeniusCash partner and/or the affiliate network needs to validate such as approval status, that you're a first time card or account holder, that the application was started from our site, etc. Unfortunately, the manual investigation time does depends on the GeniusCash partner and it is outside of our control.

Please keep in mind that each card/account application is reviewed separately based on the specific Terms and Conditions for that offer. We've checked on our end, were able to confirm that GeniusCash for the BMO CashBack World Elite offer was sent on 2026-02-26 via Interac. We also see that you submitted a ticket for the Tangerine offer on February 19th, this has been sent over to Tangerine for review, and once we receive confirmation from them regarding your application, we can move forward with the next steps.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Classificada 1 em 5 estrelas

Didn’t get 100 genius cash as was…

Didn’t get 100 genius cash as was advertised

18 de fevereiro de 2026
logótipo da creditcardGenius

Resposta da creditcardGenius

Hello,

Thanks for reaching out!

Just double checked on our end, and the e-transfer was sent to the email you set up within your accounts payment setting on February 18th, and is still waiting to be deposited. Please make sure to double check your junk/spam folder for this email, and follow the steps in the email to deposit your GeniusCash.

When depositing the e-transfer, please make sure to use the correct e-transfer password, which you can find in your Interac section within the payment preferences. Make sure you're logged in to the correct creditcardGenius account where you claimed the offer.

If you are unable to locate this email on your end, please reach out to us via email at hello@creditcardgenius.ca, and we can take a deeper look into this and provide you with next steps.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Classificada 1 em 5 estrelas

I applied for a credit card

I applied for a credit card, was approved and should have received a $150 genius cash credit. I waited several months only to find out they denied it. When asked why they said they have no control over it and that it was up to the bank to decide whether the credit should be approved. Neither the bank or credit card genius gave me an explanation as to why I didn’t receive the genius cash despite meeting every single one of the terms and conditions.

17 de dezembro de 2025
Opinião espontânea
logótipo da creditcardGenius

Resposta da creditcardGenius

Hey Kevin,

As per our Terms and Conditions, we need to receive a confirmation directly from the bank that the application for the credit card has been approved and that it meets all the eligibility criteria for GeniusCash. For most of our customers, we receive this confirmation from the bank automatically. When we don't, manual investigation is required, and we send the customer's information directly to the bank for a manual approval.

We have received confirmation from the bank that the reference number you provided is associated with that application that was not approved. Please check your ticket to make sure you have provided that correct application reference number.

There are various things that the bank needs to validate such as approval status, that you're a first time cardholder for that card, that the application was started from our site, the correct information was provided, that the application isn't linked to another affiliate partner, among other eligibility criteria. So aside from being approved for the card, there are other application eligibility requirements that the bank considers, and there’s a variety of reasons why an application may not be eligible for GeniusCash.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

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