I have had a really positive experience with London Mutual Credit Union. The staff have been friendly, helpful and professional throughout, and I have always felt that they genuinely want to help... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Admittedly I haven't been happy with Credit Union for quite some time now due to changes with time and new card provider. However having applied for a loan few days ago and getting a speedy informa... Ver mais
A empresa respondeu
First of all their service to customers is great interms of communication Secondly they are there to help you anytime you are in need is 2nd time I have applied for loan they never refused me or t... Ver mais
A empresa respondeu
If you are trusted to pay your loans back regularly, this is the best financial institution to borrow money from. Very low interest rates and great customer support. As long as you keep up with your... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Savings and loans at the heart of the community with London Mutual Credit Union. We serve Lambeth, Southwark, Camden and Westminster, and members of the UK armed forces. Since 1982.
Informações de contacto
4 Heaton Road, SE15 3TH, London, Reino Unido
- 020 3773 1751
- feedback@creditunion.co.uk
- creditunion.co.uk
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da London Mutual Credit Union
Thank you for your kind words! We're thrilled to hear you had a great experience with both our loan products and our customer service team. We appreciate your trust in us!
Customer service is quite effective
Customer service is quite effective. Credit, account and loan processes are fast and super easy!
10 de dezembro de 2025
Opinião espontânea
Resposta da London Mutual Credit Union
Dear Macca,
Thank you for the positive feedback! We're delighted to hear that our customer service met your expectations and that you found our credit, account, and loan processes both fast and straightforward. Making banking simple and efficient for our customers is exactly what we strive for. We appreciate you taking the time to share your experience!
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Cesar,
Thank you for the wonderful review and recommendation! We really appreciate your support and are so glad you had a great experience with us!
Best Wishes,
London Mutual
Reliable and credible
17 de junho de 2025
Resposta da London Mutual Credit Union
Dear Rafiq,
Thank you for your positive feedback! I'm glad you found the information reliable and credible. That's always my goal—to provide accurate, well-sourced responses you can trust.
Best Wishes,
London Mutual
To be very honest very helpful full…
To be very honest very helpful full service
28 de novembro de 2025
Opinião espontânea
Resposta da London Mutual Credit Union
Dear Makbul,
Thank you so much for your positive feedback! I'm glad I could provide helpful and comprehensive service. If you need anything else in the future, feel free to reach out anytime!
Best Wishes,
London Mutual
Fantastic as always been a customer for…
Fantastic as always been a customer for many years staff never let you down always cheerful
25 de novembro de 2025
Opinião espontânea
Resposta da London Mutual Credit Union
Dear Paul,
Thank you so much for your continued loyalty over the years! It means the world to us that our team consistently delivers the cheerful, reliable service you deserve. We're grateful to have customers like you, and we look forward to welcoming you back soon!
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Munna,
Thank you so much for the wonderful review! We're delighted to hear our team was able to help you. Your kind words mean a lot to us, and we look forward to assisting you again in the future.
Best Wishes,
London Mutual
THE STAFF ARE VERY GOOD TO MEAND POLITE AND THE SERVICE THAT I RECEIVED
This Bank is A Very Supportive and Helpful Bank I Would Recommend it To Family and Friends THANK YOU FOR YOUR SERVICE
15 de novembro de 2025
Resposta da London Mutual Credit Union
Dear Eugenie,
Thank you for your wonderful review and recommendation! We're thrilled to hear you've had such a positive experience with us. Your trust means everything, and we're here whenever you need us!
Best Wishes,
London Mutual
Thank you lifesaver.
15 de novembro de 2025
Opinião espontânea
Resposta da London Mutual Credit Union
Dear Nikolas,
We're so glad we could help! Thank you for your kind words – it's our pleasure to be there when you need us most!
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Patsy,
Thank you for taking the time to write a review. We always aim to respond promptly because we know your time is valuable. We appreciate your feedback!
Best Wishes,
London Mutual
I use my local branch and they are just…
I use my local branch and they are just so helpful to me because they know I have technology problems they just the best staff WALWORTH BRANCH
12 de novembro de 2025
Resposta da London Mutual Credit Union
Dear Kevin,
Thank you so much for this lovely feedback about our Walworth Branch! We're delighted to hear how helpful the team has been, especially with your technology needs. They'll be thrilled to know they've made such a positive difference. We're lucky to have such wonderful staff!
Best Wishes,
London Mutual
Speedy process with a lots of…
Speedy process with a lots of consideration,
There customer service was very very professional and polite ,
12 de novembro de 2025
Opinião espontânea
Resposta da London Mutual Credit Union
Dear Peter,
Thank you so much for your wonderful feedback! We're delighted to hear that our process was speedy and that our customer service team provided you with professional and polite support. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience!
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Gbola,
Thank you for your feedback! We're so glad to hear you had a nice experience with us. We appreciate your support and look forward to serving you again!
Best Wishes,
London Mutual
They have been really quick in…
They have been really quick in answering my queries, good customer service
4 de novembro de 2025
Resposta da London Mutual Credit Union
Dear Roberto,
Thank you for the positive feedback! We're thrilled to hear our team was able to respond quickly to your queries. Providing prompt and helpful customer service is a priority for us, and we're glad we could assist you efficiently. We appreciate you taking the time to share your experience!
Best Wishes,
London Mutual
The LMCU is a very organised firm and…
The LMCU is a very organised firm and it is the best in the all country.
My experience is that LMCU help anybody. LMCU will ask you questions before you're given a loan.
LMCU keep up the good work.
10 de novembro de 2025
Resposta da London Mutual Credit Union
Dear Gertrude,
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with us. Our questions before approving loans help us ensure we provide the right financial solutions for your needs. We appreciate your support and look forward to continuing to serve you.
Best Wishes,
London Mutual
Amazing help very polite and helpful
Amazing help very polite and helpful
Quick response
10 de novembro de 2025
Resposta da London Mutual Credit Union
Dear Bwanita,
Thank you so much for the kind words! I'm really glad I could help you quickly and effectively. It's always a pleasure to assist, and I appreciate you taking the time to share your positive experience! 😊
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Nicola,
Thank you for the wonderful feedback! I'm always here whenever you need assistance. I appreciate your trust and look forward to helping you again! 😊
Best Wishes,
London Mutual
I was having trouble with an issue on…
I was having trouble with an issue on my phone to do with applying for a loan. I called up twice and both times the staff were extra helpful and tried to help. Was very impressed with the response from these ladies.
7 de novembro de 2025
Resposta da London Mutual Credit Union
Dear Alison,
Thank you so much for sharing your experience! I'm delighted to hear that our team was able to assist you with your loan application issue, even though it required a couple of calls. We really appreciate your patience, and it's wonderful to know that the staff made such a positive impression. We're here whenever you need us!
Best Wishes,
London Mutual
Efficiency
The process went smoothly without any issues.
I am always happy with your organisation
6 de novembro de 2025
Resposta da London Mutual Credit Union
Dear Olubunmi,
Thank you so much for your kind feedback! We're delighted to hear that everything went smoothly and that you continue to be happy with our service. Your satisfaction means a great deal to us, and we look forward to serving you again in the future.
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Seray,
Thank you for your kind review! We're delighted to hear our service met your expectations. We appreciate your business!
Best Wishes,
London Mutual
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.