I have had a really positive experience with London Mutual Credit Union. The staff have been friendly, helpful and professional throughout, and I have always felt that they genuinely want to help... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Admittedly I haven't been happy with Credit Union for quite some time now due to changes with time and new card provider. However having applied for a loan few days ago and getting a speedy informa... Ver mais
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First of all their service to customers is great interms of communication Secondly they are there to help you anytime you are in need is 2nd time I have applied for loan they never refused me or t... Ver mais
A empresa respondeu
If you are trusted to pay your loans back regularly, this is the best financial institution to borrow money from. Very low interest rates and great customer support. As long as you keep up with your... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Savings and loans at the heart of the community with London Mutual Credit Union. We serve Lambeth, Southwark, Camden and Westminster, and members of the UK armed forces. Since 1982.
Informações de contacto
4 Heaton Road, SE15 3TH, London, Reino Unido
- 020 3773 1751
- feedback@creditunion.co.uk
- creditunion.co.uk
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very happy and very quickly.
7 de julho de 2025
Resposta da London Mutual Credit Union
Dear Marcin,
Thank you for your feedback. We're glad you’re happy with the service and that everything was handled quickly.
Best Wishes,
London Mutual Credit Union
Easy and fast
7 de julho de 2025
Resposta da London Mutual Credit Union
Dear Marevic,
Thank you! We're glad to hear the process was easy and fast for you. We are doing our absolute best to make it as straightforward as possible for our platform users.
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Darren,
We greatly appreciate you sharing your experience with London Mutual. It brings us immense joy to hear that your encounter was positive. Your feedback is invaluable to us, as it plays a crucial role in our ongoing efforts to enhance the services and products provided to our members. Thank you for taking the time to provide your insights.
Kind Regards,
London Mutual
Staff are always so helpful and deal…
Staff are always so helpful and deal with queries super fast
1 de julho de 2025
Resposta da London Mutual Credit Union
Dear Stevie,
We are happy to hear you are satisfied with the service and continue to strive to ensure we provide excellent service to our customers. Your comments and feedback have been noted and will be used to continue to improve our services.
Kind Regards,
London Mutual
Resposta da London Mutual Credit Union
Dear Annmarie,
We are happy to hear you are satisfied with the service and continue to strive to ensure we provide fast and efficient service to our customers. Your comments and feedback have been noted and passed to the Team.
Kind Regards,
London Mutual
Very simple and easy
26 de junho de 2025
Resposta da London Mutual Credit Union
Dear Watisoni,
Thank you! We're glad you found it simple and easy to use.
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Miss Smith,
We greatly appreciate you sharing your experience with London Mutual. It brings us immense joy to hear that your encounter was positive. Your feedback is invaluable to us, as it plays a crucial role in our ongoing efforts to enhance the services and products provided to our members. Thank you for taking the time to provide your insights.
Kind Regards,
London Mutual
Real time up to dates
Real time up to dates, prompt response to my emails, and generally good service in all.
23 de junho de 2025
Resposta da London Mutual Credit Union
Dear Khando,
Thank you for your kind words! We're glad to hear you appreciated the real-time updates, prompt communication, and overall service. Looking forward to assisting you again!
Best Wishes,
London Mutual
services are amazing
Quick communication, emails information quickly, clearly explained, mt 2nd time using them, smooth transactions. very happy with their service.
26 de junho de 2025
Resposta da London Mutual Credit Union
Dear Charlotte,
Thank you for your kind words and continued trust! We're glad to hear the process was smooth and that our communication met your expectations. Looking forward to working with you again!
Best Wishes,
London Mutual
Simple and quick response from the team
26 de junho de 2025
Resposta da London Mutual Credit Union
Dear Orisi,
Thank you! We're glad you found our response simple and quick – that's what we aim for!
Best Wishes,
London Mutual
ROWell it’s about completing your…
Well it’s about completing your application,
they will respond and then few days everything is completed.
26 de junho de 2025
Resposta da London Mutual Credit Union
Dear Robert,
Thanks for your feedback! We're glad the process was smooth and everything was completed in just a few days.
Best Wishes,
London Mutual
My experience with London Mutual Credit…
My experience with London Mutual Credit Union was staff who showed support, professionalism and most of all explained the process for what I requested.
24 de junho de 2025
Resposta da London Mutual Credit Union
Dear Michaela,
Thank you for your kind feedback! We're glad to hear that our team was able to support you and clearly explain the process. Your experience means a lot to us, and we're always here to help whenever you need.
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Edith,
We are happy to hear you are satisfied with the service and continue to strive to ensure we provide excellent service to our customers. Your comments and feedback have been noted and will be used to continue to improve our services.
Kind Regards,
London Mutual
LMCU is very reliable and never failed to deliver
LMCU is always there to support it's members in difficult situations.
24 de junho de 2025
Resposta da London Mutual Credit Union
Dear Thomas,
Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. At London Mutual Credit Union, delivering exceptional service is our top priority, and we are dedicated to continuously providing you with the best possible assistance. Your satisfaction is our greatest reward. We look forward to serving you again in the future!
Kind Regards,
London Mutual
The staff were very friendly and…
The staff were very friendly and helpful serviceable.
20 de junho de 2025
Resposta da London Mutual Credit Union
Dear George,
Thank you for your kind words! We're glad to hear our staff made a positive impression. We appreciate your feedback and hope to welcome you again soon!
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Hakim,
Thank you! We're happy you had a great experience and appreciate your support!
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Natalie,
Thank you for your loyalty and kind words! We're honoured to have served you for over 20 years. Please get in touch if you need any help.
Best Wishes,
London Mutual
Resposta da London Mutual Credit Union
Dear Jean Claude,
Thank you for your feedback. We're glad you found it helpful and easy to get the answers you needed.
Best Wishes,
London Mutual
knowledgeable polite and efficient
The staff are friendly helpful knowledge of their products and truthful to their word. They are efficient and helpful interest rate are manageable
18 de junho de 2025
Resposta da London Mutual Credit Union
Dear Mary,
Thank you for your kind review! We're glad to hear you found our team friendly, knowledgeable, and trustworthy. It's great to know the service and interest rates met your expectations. We appreciate your support!
Best Wishes,
London Mutual
VERY HELPFUL AND WHEN YOU CALL AND IT…
VERY HELPFUL AND WHEN YOU CALL AND IT WAS ON TIME
6 de junho de 2025
Resposta da London Mutual Credit Union
Dear Martin,
Thank you for your feedback! We're happy to hear you found our service helpful and timely. We appreciate your support!
Best Wishes,
London Mutual
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