Fantastic company, tie turned up beautifully presented in a really nice box, and the tie is lovely too! I didn't want a silk tie as I don't buy silk, so the cotton alternative was fantastic, still loo... Ver mais
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Good quality and quick. Just a really weird returns process that I’m still waiting for an answer on
There was an initial mix up with my order but the response time out of normal working hours and the issue was sorted within literally minutes. The ties arrived in nice individual boxes and top quali... Ver mais
A empresa respondeu
The ties I ordered were fabulous, lovely quality and the same colours as they looked online. Two did not have swing labels, I queried this in a polite email and the next day some labels arrived 1st cl... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Crossrow London offers a curated collection of premium neckties, bow ties, pocket squares, and other accessories for men, boys, and girls. Their products are crafted from high-quality materials, featuring a range of styles suitable for various occasions, including weddings.
Informações de contacto
5 Canon Court, BL1 1PZ, London, Reino Unido
- hello@crossrow.co.uk
- crossrow.co.uk
4,7
Excelente
84 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Arrived in good time
8 de dezembro de 2025
Resposta da Crossrow
Thank you, Charlotte! We're glad everything arrived when it should. We hope you love your purchase — thanks for choosing us!
Their webpage is very good
Their webpage is very good. The product arrived lovely wrapped, tie itself is very nice. Delivery was not fastest but it arrived in time for Christmas so it does not matter.
5 de dezembro de 2025
Resposta da Crossrow
Thank you so much for your feedback! We are delighted to hear that you found the webpage easy to use and that you loved the wrapping and the tie itself.
We sincerely apologize that the delivery wasn't the fastest. We ship via Royal Mail Tracked 48, which is designed to take 2–3 days, but we know Royal Mail is currently struggling with high volumes. We are glad it still arrived in time for Christmas! Thank you for choosing us, and we hope to have the chance to serve you again in the future.
Regards
Shu
Beautifully crafted watch
Beautifully crafted, quality watch and super fast delivery
3 de dezembro de 2025
Resposta da Crossrow
Thanks for the 5 stars! We are so pleased you love the quality and that the delivery arrived quickly. We hope to see you again soon.
Regards
Shu
Excellent customer service
Lovely tie with optional extra gift box. Looks great. Also Crossbow were quick to let me know about a slight delivery delay. I exchanged emails with a courteous, friendly staff member, Shu.
1 de dezembro de 2025
Resposta da Crossrow
Thank you so much for your lovely review! We're delighted to hear you liked the tie and gift box option. It’s also great to know that we were able to assist you promptly and courteously regarding the delivery delay.
We truly appreciate your understanding and your kind words — we’re a small family business, so feedback like this means a lot. We hope to have the pleasure of serving you again soon!
Regards
Shu
Great presentation
Great presentation. Quality item which was exactly as described. Delivery on time. Impressed!
24 de novembro de 2025
Resposta da Crossrow
We are thrilled to hear that we impressed you! Thank you for the kind words regarding the quality and our delivery speed. We look forward to welcoming you back for your next order.
Regards
Shu
Excellent choices and a beautifully…
Excellent choices and a beautifully packaged experience that truly delights.
14 de novembro de 2025
Resposta da Crossrow
We are absolutely delighted to read this! We believe the unboxing experience is just as important as the product itself, so hearing that our packaging brought you joy means the world to us. Thank you for your wonderful feedback!
Regards
Shu
Excellent products and customer service
The ties I ordered were fabulous, lovely quality and the same colours as they looked online. Two did not have swing labels, I queried this in a polite email and the next day some labels arrived 1st class. Excellent customer service, friendly and helpful. I have already ordered again.
17 de novembro de 2025
Resposta da Crossrow
Thank you for such a thoughtful review. At Crossrow London we care deeply about product quality and customer experience, so it’s wonderful to hear that you loved your ties and that our team was able to help with the labels right away. We’re truly grateful for your continued support and for shopping with us again.
Nice tie well presented in a box
Nice tie well presented in a box. Good delivery. I would buy again. 5*****
17 de novembro de 2025
Resposta da Crossrow
Thank you for taking the time to leave such a kind review. We're glad the tie and gift box presentation impressed you, and that your order arrived quickly. We truly appreciate your intention to buy again!
Easy to order and a really nice tie
Easy to order and a really nice tie. Good quality. Not worn yet as it’s part of a Christmas present. I’m sure the recipient will appreciate it. It’s one of the William Morris range for someone born and brought up in Walthamstow the home of the man himself.
7 de novembro de 2025
Resposta da Crossrow
Thank you for your kind words! We're thrilled you liked the quality and design of the William Morris tie. Knowing it’s going to someone born and raised in Walthamstow — the home of Morris himself — makes it an even more meaningful gift. We hope they absolutely love it when Christmas arrives.
Great quality ties at a sensible price
Great quality ties at a sensible price. Quick delivery and even a free Christmas tie in my delivery. I'll be buying a lot more.
10 de novembro de 2025
Resposta da Crossrow
Thank you so much for your wonderful review! We're delighted that you’re happy with the quality and value of our ties, and that your order arrived quickly. We’re glad you enjoyed the free Christmas tie too — a small festive thank-you from us. We really appreciate your support and look forward to serving you again!
Really love their ties
Really love their ties: I wore one recently and got compliments from practically everyone I saw. High quality and beautiful designs
21 de junho de 2025
Resposta da Crossrow
Thank you for such a brilliant review! Hearing that one of our ties brought you so many compliments genuinely makes our day. We take great pride in our craftsmanship and designs, so it means a lot to know they’re appreciated. We look forward to creating more pieces you'll love wearing.
Amazing ties
Amazing ties, simply beautiful and go well with my blue suit. Love them!
27 de outubro de 2025
Resposta da Crossrow
Thank you for the amazing review! We're thrilled you find the ties beautiful and that they complement your blue suit so well. Creating pieces that elevate your style is exactly what we aim for — thank you for choosing Crossrow London.
Lovely tie
Very easy website to use and I was very impressed by the choice of ties
The tie I chose was a gift and on receipt I thought the quality was very good.
24 de outubro de 2025
Resposta da Crossrow
Thank you for your thoughtful review! We’re so happy the website was easy to use and that you found a tie you loved among our collection. Knowing the gift looked great in person and met your quality expectations really means a lot to us. We hope the recipient loves it just as much.
Resposta da Crossrow
Thank you for the kind words! We’re delighted the ordering experience was smooth and that your order reached you quickly. We truly appreciate your support for our small family-run brand.
High Quality William Morris Print Tie
I ordered a William Morris print tie as a gift. It arrived quickly and well packaged in a presentation box. The tie is lovely, high quality and my husband will love it. I will be back to order more. I recommend Crossrow highly for their great service.
29 de outubro de 2025
Resposta da Crossrow
Thank you so much for your wonderful review! We're delighted the William Morris tie arrived quickly, beautifully packaged, and met your expectations in quality. It’s lovely to hear it will be a gift for your husband — we hope he loves it just as much. We truly appreciate your kind recommendation and look forward to welcoming you back again
Lovely patterns and colours
we bought 3 for a wedding. Very quick delivery and nicely boxed. Would make a lovely gift
27 de outubro de 2025
Resposta da Crossrow
Thank you for your wonderful review! We’re so happy the three ties for the wedding arrived quickly and looked great in their presentation boxes. They truly do make lovely gifts, and we’re grateful you chose Crossrow for such a special occasion.
Lovely tie
Lovely tie - well made and excellent colours. Delivered quickly. Tempted to buy others from the collection.
27 de outubro de 2025
Resposta da Crossrow
Thank you so much for your lovely review! We're delighted you loved the tie’s quality and colours, and that it arrived quickly. We’d be thrilled to have you back if you decide to explore more from the collection!
Great quality and service
I did return most of the ties as was buying for my wedding, but all were great quality and pictures were accurate!
Return process was very easy too
9 de outubro de 2025
Resposta da Crossrow
Thank you for taking the time to share your experience. We’re pleased you were happy with the quality and accuracy of the ties, even if you returned most while deciding on your wedding look. We're also glad the return process was simple. Wishing you all the best for your big day!
Lovely, distinctive ties
Lovely, distinctive ties - I have four now! Lots of lovely comments from colleagues and family!
16 de outubro de 2025
Resposta da Crossrow
Thank you for this amazing review! It’s such an honour to know you’ve collected four of our distinctive ties, and even better to hear they’re earning you so many compliments. Creating pieces that stand out beautifully is exactly what we aim for — thank you for supporting our small family business.
Resposta da Crossrow
Thank you for your kind feedback. We're glad to hear you were happy with the tie and the quick delivery. Much appreciated!
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