Fantastic company, tie turned up beautifully presented in a really nice box, and the tie is lovely too! I didn't want a silk tie as I don't buy silk, so the cotton alternative was fantastic, still loo... Ver mais
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Good quality and quick. Just a really weird returns process that I’m still waiting for an answer on
There was an initial mix up with my order but the response time out of normal working hours and the issue was sorted within literally minutes. The ties arrived in nice individual boxes and top quali... Ver mais
A empresa respondeu
The ties I ordered were fabulous, lovely quality and the same colours as they looked online. Two did not have swing labels, I queried this in a polite email and the next day some labels arrived 1st cl... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Crossrow London offers a curated collection of premium neckties, bow ties, pocket squares, and other accessories for men, boys, and girls. Their products are crafted from high-quality materials, featuring a range of styles suitable for various occasions, including weddings.
Informações de contacto
5 Canon Court, BL1 1PZ, London, Reino Unido
- hello@crossrow.co.uk
- crossrow.co.uk
4,7
Excelente
84 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Crossrow
Thank you for your wonderful review! We’re thrilled the presentation and delivery impressed you — and it’s fantastic to hear the tie has been earning you plenty of compliments. Creating stylish, standout pieces is exactly what we aim for.
Beautiful ties and hankies
Beautiful ties and hankies, well presented and fast service.
2 de setembro de 2025
Resposta da Crossrow
Thank you so much for your lovely review! We're delighted to hear you loved the ties and pocket squares, and that the presentation and service impressed you. We truly appreciate your support!
Lovely ties for a wedding
We ordered some ties for a wedding. They were lovely quality and the exact colour we needed and very reasonably priced
7 de setembro de 2025
Resposta da Crossrow
Thank you for taking the time to leave such kind feedback. We're pleased the ties matched your colour requirements and that you were happy with the quality and value. We really appreciate your support and wish you a wonderful wedding celebration
Resposta da Crossrow
Thank you for your lovely feedback! We’re so glad you love the tie and gift box — we want every order to feel special. We look forward to helping you again soon.
Shu
Good experience all round.
Good information online. Easy order process. Fast delivery. Good quality of product.
11 de setembro de 2025
Resposta da Crossrow
Thank you so much for your kind words! We're delighted to hear you found the process smooth and that you're happy with the quality of your product. We really appreciate your support and look forward to serving you again.
Shu
Great pattern, low quality
Great set of patterns, quality is meh - very cheap and plastic feeling, very thin and feels a lot like a costume tie. Would not buy again.
2 de março de 2025
Resposta da Crossrow
Dear Lewis,
We’re sorry to hear the tie didn’t meet your expectations. This is the first time we’ve had feedback like this, so we truly value you sharing it. If you had reached out at the time, we’d have been more than happy to arrange a return and full refund.
Regards
Shu
Resposta da Crossrow
Thank you so much for your kind words! We’re delighted you’re happy with both the product and our service. Your support means a lot to our family-run business.
Shu
Good cotton tie
I bought a cotton tie, so a little different from a lot of their range. It's a really nice pattern, and the tie itself is well-designed, eg a good width, length, and ties a good knot.
3 de julho de 2025
Resposta da Crossrow
Thank you for your lovely feedback! We’re so pleased you enjoyed one of our cotton ties — they’re a little different from the rest of our range, so it’s great to hear you liked the pattern, width, and how well it ties. Your comments mean a lot to us.
Shu
Easy to navigate website
Easy to navigate website. Competitively priced, good quality product. Promptly dispatched and attractively packaged.
26 de agosto de 2025
Resposta da Crossrow
Thank you so much for your kind words! We’re delighted you found our website easy to use and that your order arrived quickly, well-packaged, and to your expectations. Your support really means a lot to us.
Shu
We purchased ties and pocket squares…
We purchased ties and pocket squares for our son's wedding and bow ties for the page boys, the products were well made and looked stunning. Excellent choice of materials and excellent customer service.
1 de agosto de 2025
Resposta da Crossrow
We’re truly honoured you chose Crossrow for such a special occasion. It’s wonderful to hear the ties, pocket squares, and bow ties helped make your son’s wedding day even more memorable. Thank you for your kind words about our products and service — they mean a lot to our family-run business.
Shu
Resposta da Crossrow
Thank you for your kind words! We’re so pleased our customer service stood out to you — we always aim to keep it personal and human. Your support means a lot to us.
Shu
Resposta da Crossrow
Thank you for your lovely feedback! We’re delighted you’re happy with the quality and value of our ties — it really means a lot to us.
Shu
Easy to order
Easy to order. Prompt delivery. Quality products. Don't need more, really.
22 de agosto de 2025
Resposta da Crossrow
Thank you so much for your kind words — we’re delighted you found ordering easy and were happy with the delivery and quality. That’s exactly what we aim for!
Shu
Resposta da Crossrow
Thank you so much for your lovely feedback! We’re thrilled you’re happy with both our product range and speedy delivery. We look forward to welcoming you back again soon!
Great quality for the money
The quality and design of the tie was fantastic and just as advertised. Great value for money and speedy delivery
28 de julho de 2025
Resposta da Crossrow
Thank you so much for your kind words! We’re delighted to hear you loved the quality and design of your tie, and that it reached you quickly. We take pride in offering great value without compromising on style, so your feedback means a lot. We look forward to seeing you again at Crossrow London!
Top class customer service
There was an initial mix up with my order but the response time out of normal working hours and the issue was sorted within literally minutes. The ties arrived in nice individual boxes and top quality ties with the best selection.
Thank you for the pocket square gift!
1 de junho de 2025
Opinião espontânea
Resposta da Crossrow
Thank you so much for your thoughtful review! We’re sorry again for the initial mix-up, but we’re delighted we could get everything sorted quickly for you. It’s great to hear you’re happy with the ties, presentation, and little pocket square gift. We look forward to serving you again soon!
Resposta da Crossrow
Thank you so much for your kind words! We’re delighted you love the tie and that our service matched the quality.
Great customer service
Great customer service - I was in contact with Shu at Crossrow when I realised the ties I needed for my groomsmen were out of stock. The responses were very quick & efficient, and I was even contacted personally when the ties came back into stock to allow me to purchase them then and there. 10/10 - Great company to deal with!
29 de maio de 2025
Resposta da Crossrow
Thank you so much for your wonderful review! We’re so pleased we could help you secure the ties for your groomsmen and that you found our service efficient and personal. Wishing you all the best for your big day, and we look forward to serving you again in the future!
Lovely tie
Lovely tie, good quality, decent length (hate short ties) and delivered quickly in nice packaging. Bought it for myself but would make a great gift for anyone mathematical.
31 de março de 2025
Resposta da Crossrow
Thank you so much for your kind words! We're thrilled to hear you loved the tie, especially its quality, length, and packaging. It means a lot that it made a great treat for yourself, and we agree, it's a perfect gift for any math enthusiast! Thanks again for your support – we look forward to serving you again soon.
— The Crossrow London Team
Fast delivery and great quality product.
Fast delivery and great quality product.
31 de março de 2025
Resposta da Crossrow
Thank you for the lovely review! We're so glad you were happy with the fast delivery and the quality of the product. We truly appreciate your support and hope to see you again soon.
— The Crossrow London Team
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