I am trying to withdraw my funds but no-one answers my telephone - only music. Neither does its email address recognise my email address when I try to sign in, despite my receiving emails over sever... Ver mais
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I am trying to withdraw my funds but no-one answers my telephone - only music. Neither does its email address recognise my email address when I try to sign in, despite my receiving emails over sever... Ver mais
A empresa respondeu
I watched my account figures change and thought everything was fine. The issue started when I tried to withdraw my money. The process stopped and the support explanations made no sense. I am still try... Ver mais
I feel like Steve is calling me when I am mostly at work dealing with my patients because I have to extend shifts, when our calls would have been scheduled. I have been talking with Steve about war... Ver mais
A empresa respondeu
Nobody gets back complaints throughout September 11 emails sent by myself only automated response received Sold under false premise No mention of bitcoin to withdraw Endless calls even without... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I watched my account figures change and thought everything was fine. The issue started when I tried to withdraw my money. The process stopped and the support explanations made no sense. I am still trying to get answers about my deposited funds. Whenever I needed clarification M𝚘netian...gave me answer that addressed my concern. Withdrawals have also gone smoothly for me.
I wish that I had been sensible enough to read the reviews before I sent them any money. I am trying to get some money back but they say bitcoin is the only method available which entails opening a BTC wallet and to get one you need to open it with specialised organisations. I was initially told that Revolut could do it so I opened an account with them but find that they cannot do this sort of transaction. I don’t hold much hope of getting my money back. My modest investment has made some money (I think) but I’m not sure if you can ever get anything back from them. I can’t think that generally people would want to get a BTC wallet and that was not made clear at the outset. Some reviewers say they have made profits but actually getting at them may prove problematic so best of luck with that. They are not FCA registered in the UK. Best to avoid them like the plague and stick to something safer in the UK. My fault for thinking they were probably alright, too trusting !Live and learn.

Resposta da Crownexis
Spam. Got caught out by this company when I was looking for an easy investment. Scam internet videos with scam reviews. I asked to close my account the following day, initially because I was not well enough to deal with the process but was told it could not be refunded.
I cannot access my account.
I keep receiving requests for personal ID which I am not prepared to give. I have also received numerous emails from George Falcone which I have not been well enough to respond to. I just want my initial deposit back and to walk away from this company.
The account number is 410106449

Resposta da Crownexis
This is just a Ponzi scheme that, in my experience, was never going to let me withdraw my money.
I first came across them on Facebook after they approached me directly. At the time, I didn't have any reason to believe there was something wrong. The way they presented the opportunity made it sound legitimate, and I thought I had found a genuine way to invest.
I started putting money into the account and believed I was building up my investment. Everything seemed fine while I was watching the account and seeing the figures change, so I had no reason to think I was going to lose everything.
The problem came when I wanted to take my money out. That's when the situation became completely different. I couldn't get my withdrawal processed, and the explanations I was receiving didn't make sense to me.
I kept trying to get answers because I knew how much money I had put into the account. At one point, I was genuinely afraid that I was going to lose everything I had invested.
That's when I decided to take the matter to WciиtL. I gave them the information I had and explained everything that had happened from the beginning.
they went through the account information, transactions and communications connected to the case. For me, that was the point where I finally felt I wasn't dealing with the situation completely alone.
Looking back, I should have been much more careful when they first approached me on Facebook. I was focused on the opportunity they were presenting and didn't think enough about what could happen if I ever needed to withdraw my money.

Resposta da Crownexis
The appropriate support as per your reply would be to remove my data from your database and stop contacting me.
Sick to death of the many phone calls trying to get me to set up an account I do not want. Scammers all the way. Any reputable company would do as I ask and remove my details from their database. Based in Zurich no UK legislation will protect any investments made with them so be warned and do not make any investment unless you have money to lose. Fake UK. gov website ... look at header, I wish I had! Been nearly a week of several calls a day.
Welcome email received 1/10/26@ 3.49pm, email from Jude Grey received at 6pm, no reference number on either.
None of the links work as they are not secure.

Resposta da Crownexis
I have been trying to close my trading account for nearly a week to no avail l have instructed my success manager
to help me with this problem but again no response.I have contacted customer support with several E-mails all they keep saying is to contact my success manager which i have done but no reply i just seem to be going round in circles is there anybody at your company that can help me close my account and refund my deposit
without opening a bitcoin wallet it should not be that difficult and finally i can no longer log into my trading account it just states site cant be reached

Resposta da Crownexis
I initially had no reason to think there would be a problem with the investment platform. From everything I could see at the beginning, it looked professional, the communication was responsive, and the overall experience gave me enough confidence to go ahead with my investment. I did not feel like I was taking an obvious risk at that stage because nothing about the way the platform presented itself immediately raised concerns for me. My view changed when I eventually tried to withdraw my funds. That was when the experience became much more difficult than I had expected. What confused me most was that my account continued to show my balance, so from my side it appeared that the money was still there, but actually getting the funds out was a different matter. The withdrawal process became complicated, with different conditions and fee charges coming up at different stages. I was trying to understand what was required and what I needed to do to complete the withdrawal, but the situation became increasingly frustrating because having a balance displayed on the account did not mean I could simply access the money. I made attempts to resolve the issue myself before considering outside help, but I was not able to get the matter settled in a satisfactory way. At that point, I started looking for a company that could help me deal with the recovery process properly rather than continuing to go around in circles. This was when I came across 𝒟𝑜𝓆𝓈𝑒. I decided to contact them and explain what had happened with my account and the difficulties I had experienced when trying to withdraw my funds. I did not expect the process to be completely straightforward, but they took the matter on and worked through the recovery process with me. Eventually, the money was recovered in full, which was the outcome I had been trying to achieve from the beginning. I genuinely appreciate the work they did because after my own attempts had failed, having the matter resolved and getting the full amount back was a significant relief. 𝔇𝔬𝔮𝔰𝔢 did well in helping me through that situation, and I am thankful that the process ultimately resulted in my funds being returned. Looking back, the biggest lesson for me is that a platform appearing professional and maintaining a visible account balance is not enough for me to judge whether everything is actually straightforward. I would now pay much closer attention to the withdrawal process itself, including any conditions, charges, and requirements that could affect access to funds. Anyone considering an investment platform should take the time to research it independently and understand exactly how withdrawals work before committing money. I would especially recommend looking beyond the initial impression and making sure you are comfortable with the actual terms surrounding withdrawals, because that was the part of the experience that caused me the most difficulty.

Resposta da Crownexis
What a traumatic experience this has been, I invested way more than I should have I expressed to my account manager that I thought I’d made a mistake…. And suddenly I am blocked from the platform. With no access on any laptop or phone. The customer service number rings out… I guess I’ve been scammed 😥😥
Avoid avoid avoid

Resposta da Crownexis
Nobody gets back complaints throughout September
11 emails sent by myself only automated response received
Sold under false premise
No mention of bitcoin to withdraw
Endless calls even without response to emails re selling
Pushy bullying tactics

Resposta da Crownexis
Company asked me to give it a RISK FREE trial. stating they work with Barclays. I gave personal information, believing it a temporary trial I AM 80! Tried to flatter me saying, I did not sound 80. I said, I did not want to go ahead with trial. Not wanting them to take trial money. They became aggressive. Saying I cannot be refunded, you have nothing to loose, your £130 is safe. It exhausted, frightened me I felt I was going to faint after 2 hours on the phone. He said he was trying to help me and why was I refusing this. Was there something wrong with me he asked. .He said he would put me back to customer services. HE DID NOT! Continually flattering me. Asking about my husband, saying he's a lucky man( LUCKY BUT DEAD!) Frightened to get off the phone, Ihad no contact numbers to trace them. He tried to convince me not to have a Bank Isa's but, use CROWNEXIS to invest. His tone was threatening saying he could NOT refund me. It has made me ill!
Your reply below is fobbing me off. THE REVIEW WAS MEANT FOR YOU NOT ANOTHER COMPANY AS YOU SUGGESTED! YOU HAVE MY DETAILS TO REFUND ME. I HAVE CONTACTED YOU 10 TIMES TODAY WITH ALL THE INFO YOU REQUIRE REGARDING THE TRIAL INVESTMENT THAT YOU CLEARLY SAID I COULD CANCEL AT ANYTIME.I REITERATED I DID NOT WANT TO INVEST. YOU CONTINUED FOR AN HOUR AGGRESSIVELY PURSUING. I WENT INTO A SYNCOPE STATE, I SAID I WAS NOT FEELING WELL, I COULD HARDLY SPEAK. TH.... CUT THE CALL OFF. DO NOT SAY YOU CANNOT LOCATE MY ACCOUNT. I HAVE GIVEN YOU ALL INFORMATION IN MORE THAN 10 MESSAGES TODAY, YOU ARE IGNORING THEM! YOU ARE NOT REGISTERED WITH UK F.C.A. YOURE REGISTERED IN NORTH INDIAN OCEAN NEAR MOZAMBIQUE.

Resposta da Crownexis
I sought an AI operated investment but was instead directed to an account , or "success" manager. When I asked to close my account and obtain a refund of my origina (modest) investment, the method I was asked to use seemed to result in payment rather than repayment and I refused to continue with the process. My emails are now completely blocked and the website is unreachable. AVOID.

Resposta da Crownexis
Set up an account with £130 having been told if I was not happy with the trial I would get a full refund. I was guided by a “success manager” (who purported to have 20 years experience in the financial world and was operating out of Zurich) to set up 10 buy/ sell options in the major currency markets. He was to call back the next day to review how these deals were doing saying he was confident they would show a profit. Since then NO CONTACT! Daily emails to customer support who reply with apologies and say success manager will be in touch asap. I have asked for a full refund but nothing forthcoming! CROWNEXIS IS A SCAM! AVOID LIKE THE PLAGUE! If I could give them zero I would. I have vowed to review them daily until I get a refund.

Resposta da Crownexis
I am trying to withdraw my funds but no-one answers my telephone - only music. Neither does its email address recognise my email address when I try to sign in, despite my receiving emails over several weeks requesting that I top up my funds. The agent, weeks ago, when I stated that I wished to opt out stated that someone would contact me but no-one has
John Hall, Chester

Resposta da Crownexis
I read about this company on Facebook. the information came from a reported conversation between Emily Matlis and the CEO of NatWest group. the whole presentation was suspect but always on the lookout for new ideas I completed their form and awaited their call, meanwhile I checked Trustpilot. The company is not despite claims in the Facebook post, registered with FCA.
when they called me the number rang one and cut out. Being a polite chap I called back what was an unknown mobile number. I connected with a strange collection of tones and so hung up. Within a minute the number called again and I was talking to a person who gave his name as Smith.
He began his, obviously scripted, presentation by asking a stream of questions, to none of which he received useful responses. As example he asked if I am a sophisticated investor, whether I had invested in financial markets previously and a couple more questions all framed within the one question. A great example of due diligence to which I answered with a question. He then asked my age so I asked why he wanted it. "Because", he said, "we have an upper age limit". When asked what is is he replied 85 which i pointed out is above the average life expectancy of a UK male. I refused to tell him my age or date of birth because it was irrelevant to the conversation.
The conversation quickly descended into Smart Alex comments and when he asked if I am a woman because it's usually women who worry about their age I hung up.
He called in total eight times until I warned hi that one more call would result in a complaint to the police.
These people strike me as potentially dangerous, financially speaking, Particularly so, to vulnerable people who need to find more income.
The number he used was +44 7726 291057 which I blocked calls then came from 7441 907776, 909248, 946376, 914246, 996559, 909369, 995890,
I have received at least three calls from this company despite having told them explicitly that I do not wish to discuss anything with them.
Itchas been suggested that they need more information to identify the incident. All they need to do is check their phone records.

Resposta da Crownexis
Crownexis have aggressively pursued my 85 year old mother after she mistakenly made contact. Crownexis are an offshore trading platform not covered by UK financial protections and should be avoided. They are HIGH RISK. They persuaded her to pay for a AI Matrix Hub course from Course-Matrix Online Academy - wholly inappropriate course for someone who doesnt use AI- and the bank fraud department suggested this scam may be to make Crownexis appear legitimate at the beginning of their exploitation of someone, and to obtain bank card details. AVOID LIKE THE PLAGUE.

Resposta da Crownexis
I put in my savings and initially saw some returns. When I was asked to invest more, I simply couldn't afford to. Now I'm trying to get my money back but I've been told I can't withdraw anything unless I put in more first.
I've never been asked to put in more money just to withdraw with Center for Venture Education. They've always been dependable and my withdrawals are paid without any issues.

Resposta da Crownexis
I have been trying to to withdraw funds and close account – 410103172 - for over a week.
Crownexis Customer Support stated that - the only withdrawal option currently available is through a Bitcoin wallet. Once the withdrawal has been completed, we can assist you with the account closure process".
This despite the Crownexis chat box stating that “for specific details about alternative withdrawal methods like bank transfers or to discuss closing your account, our team can assist you directly. You can reach out to us at:
Telephone: +447441949762
Hours: 6:00 am - 8:00 pm UK time
A member of our Customer Support Team will be able to help you with account closure options and discuss the best way to transfer your funds to your bank account.".
And “We highly recommend speaking with your Success Manager regarding all account-related details. Your manager will be able to provide detailed information, answer any questions you may have, and guide you through the next steps.”
He eventually told me that first I had to verify the account, which I could not do (because of the identity photo required.).
I do not want a bitcoin wallet or to provide passport or driving licence details just to withdraw my money and close the account. Hence this one star review.
Gordon Howard

Resposta da Crownexis
SCAM
Opened account to see what it’s about and so sorry I did, been getting 7-10 phone calls a day off different mobile numbers desperately trying to get me to add funds, after reading reviews on here I definitely won’t be adding any money. Also think my number has been sold on as I have been receiving various scam calls regarding insurance since I opened the account!!

Resposta da Crownexis
I would give a minus if that was possible
My account manager was Mason Lee, I invested the £120 suggested and made money, not a lot, but he kept pushing for more. Thankfully I stuck to my guns and refused
He asked several times if my bank had been in touch asking questions, they had not.
On day 4 I decided this was not for me, I don’t want constant phone calls every day and asked to close my account.
He became very patronising, calling me luv, which he stopped when I suggested he was being rude, he told me he can’t close my account but would pass me over to someone who could…….. have heard nothing since, but they have not heard the last of me !
AVOID THEY ARE SCAMMERS

Resposta da Crownexis
Very explanatory, very reassuring. It was very frank and straightforward. He makes me understand, tells me the risks and benefits. Doesn’t enforce or hide the facts as they are. It was truthful and straight to the point

Resposta da Crownexis
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